Arenal Paraiso Resort Spa & Thermo Mineral Hot Springs

Hotels
8.3 (2097 reviews)
7 Km Oeste de la Iglesia de la Fortuna , Fortuna , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hot springs and pools praised repeatedly
Friendly, attentive staff
Beautiful, peaceful gardens and natural surroundings
Comfortable beds noted by some guests
Good breakfast mentioned by multiple reviewers
Family-friendly amenities
Cons:
Room maintenance poor: old bathrooms and fixtures
Noisy air conditioning and refrigerators in rooms
Sewage odor reported in at least one bathroom
Remote location requires driving to town/limited dining options
Check-in procedure: request for physical card and photocopy caused privacy concerns
Glass shutters fell on a balcony (safety concern)
Some guests found food not tasty and expensive

Categories

Cleanliness
6.8
Some guests reported sewage odor in a bathroom and generally low maintenance in rooms, indicating below-average cleanliness in areas.
Service
9
Multiple reviews praise staff as amazing, attentive and friendly (reservations desk, servers, room attendants); one procedural check-in concern was noted but staff interactions were mostly excellent.
Location
8
Property is praised for a beautiful, peaceful setting and gardens, but several guests find it remote from town which reduces convenience.
Room Quality
6.6
Several guests reported old/worn bathrooms, noisy air conditioning and refrigerators, and poor room maintenance, lowering room quality.
Amenities
9.5
Hot springs and pools are repeatedly highlighted as a major positive; gardens and on-site amenities are well-liked and family-friendly.
Value for Money
8
Mixed impressions: some guests call it great value, others feel it is expensive given food quality and remoteness.
Food and Beverage
8.5
Breakfast is noted as excellent by several guests, though a few mention that some food offerings were not tasty and can be pricey.
Overall Experience
10
Overall stays are described as relaxing and enjoyable with lovely surroundings and great staff; operational issues (check-in procedure, maintenance) were present but did not dominate most guests' impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:48

Property Description

Exotic Spa & Wellness Centre
The Arenal Paraiso Resort Spa & Thermo Mineral Hot Springs is an exotic retreat boasting a complete spa and wellness centre offering massages, 2 saunas, and a fitness centre. Guests can rejuvenate and relax amidst the stunning natural surroundings.

Stunning Views of Arenal Volcano
All accommodations at Arenal Paraiso offer breathtaking views of the majestic Arenal Volcano. Whether from a terrace or balcony, guests can immerse themselves in the beauty of the natural landscape right from their rooms.

Diverse Dining Options
With two restaurants on-site, guests can indulge in a variety of culinary experiences. From regional dishes to international cuisine, there's something to satisfy every palate. Don't miss the complimentary breakfast buffet to start your day right.

Experience luxury, relaxation, and adventure at Arenal Paraiso Resort Spa & Thermo Mineral Hot Springs. Book your stay now and create unforgettable memories.

Important information:

Please consider that this hotel is 100% smoke free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.3
Based on 2097 reviews
Cleanliness: 6.8
Service: 9
Location: 8
Room Quality: 6.6
Amenities: 9.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 10
J
Julieta • family_with_children • mx
9
Un paraíso
Pros:

Un lugar maravilloso, en general cualquier lugar que englobe la zona se ve increíble para donde veas, pero en el hotel, que precioso paisaje. Los cuartos/cabañitas son muy acogedoras, la naturaleza que las rodea, las aves que logras escuchar, es precioso. El servicio es algo digno de mencionar, siempre muy amable y cordial.

Cons:

Lo único que no nos gustó fue la sal y el azúcar en la comida jajaj pero eso honestamente es más de gusto personal.

2026-09-17 • via Nuitee
R
Reinaldo • solo_traveller • cr
8
2026-09-16 • via Nuitee
N
nathalie • solo_traveller • fr
10
Parenthèse dans la nature au calme
Pros:

L emplacement au calme l accès aux sources chaudes l indépendance des chambres le cadre

2026-09-13 • via Nuitee
J
Julián • solo_traveller • cr
7
Pros:

La ubicación, la tranquilidad y paz.

Cons:

El horario del bar en piscina debe estar desde las 8am para la venta de bebidas gaseosas y naturales y no hasta las 11:30am o 12 como dijo la persona dependiente.

2026-09-07 • via Nuitee
C
Carlos • extended_group • es
9
2026-09-07 • via Nuitee
R
Ruiz • family_with_children • es
8
Viaje en familia
Pros:

habitacion familiar, correcta pero justita. tanto por espacio como por comodidad. en verdad poco tiempo pasas en ella.
desayunos ricos, 5* por la elaboracion de tortillas.
Pozas muy poca gente, al menos en la tarde. Buena eleccion si no buscas lujo

Cons:

El intento de vender las actividades propias del resost que son muy caras. Llegas cansado desde otra parte y lo primero es informarte. En mi caso queríamos hacerlas y despues de decir si e ir a la habitacion, comprobamos el monto y era una barbariadad. Pensábamos q eran $, pero era su moneda.

Nos quejamos y lo solucionaron, pero hubo tension.

2026-09-06 • via Nuitee
S
sergio • solo_traveller • ar
4
no me gusto
Pros:

la atención del personal

Cons:

cambiamos 3 veces de habitacion por el olor a humedad..poca luz en las piscinas..

2026-09-04 • via Nuitee
D
Daniel • family_with_children • cr
10
Excelente y recomendado.
Pros:

El desayuno es muy bueno, las instalaciones son muy lindas y bien cuidadas, el personal muy amable.

Cons:

Podrían tener más facilidades para adultos mayores, como barandas en los baños y habitaciones.

2026-09-03 • via Nuitee
K
Karin • solo_traveller • us
7
2026-09-02 • via Nuitee
R
Ruben • family_with_children • es
8
Las piscinas termales muy buenas
Pros:

Las piscinas de agua termal

Cons:

Habitacion pequeña y son vista

2026-09-02 • via Nuitee
J
Jessica • family_with_children • us
9
Pros:

Room was cozy. Loved the backyard. It was nice to have hotsprings.

Cons:

The hot spring temps were all over the place and mostly not hot enough

2026-09-02 • via Nuitee
X
xavier • couple • fr
7
Pros:

Les différents bassins pour se baigner

Cons:

Un peu trop au bord d’une route passante et qui peut être bruillante

2026-08-31 • via Nuitee
V
Victoria • family_with_children • cr
8
2026-08-28 • via Nuitee
V
Victoria • solo_traveller • cr
8
2026-08-28 • via Nuitee
A
Abarca • solo_traveller • cr
9
2026-08-28 • via Nuitee
A
Andrea • family_with_children • cr
5
Pros:

Desayuno variado, buen sabor, personal amable

Cons:

La cama ultra suave se me hizo un hueco, paños de piscina olían feo, cucaracha en cuarto. El lugar ya se ve viejito

2026-08-24 • via Nuitee
J
Juan Martín • family_with_children • ar
10
2026-08-22 • via Nuitee
Y
Yesenia • solo_traveller • cr
10
Pros:

Es un excelente lugar para descansar y relajarse. Totalmente recomendado!!!

2026-08-18 • via Nuitee
D
Dorina • family_with_children • ar
10
2026-08-18 • via Nuitee
R
Rhonda • couple • us
10
Wonderful! Can’t wait to come back
Pros:

Great location

2026-08-16 • via Nuitee