Hotel Bergkristall

Hotels
Independent
8.4 (58 reviews)
Fleres/Ladurno, Brennero, BZ, 39041 , Brennero , IT

Pets allowed

Facilities

Elevator
ATM/banking
Hiking/biking trails nearby
Ski storage
Television in common areas
Arcade/game room
Rafting nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Cons:
Missing amenities
Room lacked basic items

Categories

Cleanliness
8
Some mentions of cleanliness, but issues with missing amenities.
Service
8.7
Service standard mentioned; generally satisfactory.
Location
9
Great location between mountains, peaceful area.
Room Quality
8
Good room quality, but basic with no glasses provided.
Amenities
7.5
Lack of amenities noted, specifically the missing outdoor area.
Value for Money
8.5
Overall value appreciated despite some shortcomings.
Food and Beverage
9
Excellent breakfast buffet rated 5 stars.
Overall Experience
8.5
Overall a positive experience, but with some disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:42

Property Description

Luxurious Spa and Ski-in/Ski-out Access

Indulge yourself at the full-service spa and take advantage of the convenient ski-in/ski-out access. Unwind further in the sauna or explore the area with bicycles available for rent.

Entertainment and Dining Options

Stay entertained with complimentary wireless internet, an arcade/game room, and ski storage. Savor a delicious meal at the on-site restaurant or grab a quick bite at the snack bar. Don't forget to enjoy your favorite drink at the bar/lounge.

Comfortable Guestrooms and Convenient Amenities

Relax in one of the 33 well-appointed guestrooms with LCD televisions and private balconies. Stay connected with free Wi-Fi and make use of amenities like multilingual staff, safe deposit box, and ATM services. Parking is complimentary.

Book now to experience the ultimate blend of relaxation and adventure at Hotel Bergkristall.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 58 reviews
Cleanliness: 8
Service: 8.7
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
A
Anna
6
Pros:

Okej rum med fin utsikt. Synd att man inte hade några glas alls i rummet eller i badrummet.

2025-09-27 via Nuitee
Y
Yvonne Lidman
2
Europaresa 2025
Pros:

Saknade att äta middag på hotellet. Lugnt o fint område mellan alptopparna, toppen frukostbuffé 5*. Sängarna sköna.

2025-09-04 via Nuitee
C
Charlotte
6
Pros:

Fint rent men lidt kedeligt

2025-07-27 via Nuitee
L
Lea family_with_children
10
Pros:

Ruhige und schöne Lage

2025-07-23 via Nuitee
V
Verified traveler
2
Pros:

Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.

2025-07-12 via Nuitee
V
Vibe
6
Pros:

Spredningen til 3 person var en meget dårlig sofa

2025-06-20 via Nuitee
I
ICB
8
Pros:

Zeer vriendelijke personeel, erg vriendelijk voor de hond.
Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.

2025-05-28 via Nuitee
J
Jenna
4
Disappointing
Pros:

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing.

Bottom line: it's a dump. Do not recommend.

2025-04-14 via Nuitee
G
Gert
6
Pros:

Godt hotel til en overnatning god morgenmad

2024-10-03 via Nuitee
C
chris
8
Unter dem Strich empfehlenswert
Pros:

Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.

2024-09-24 via Nuitee
N
noel partner
8
Pros:

Accomodatie is uitstekend. Parkeren voor de deur. Mooi uitzicht.
Het testaurant, diner, viel tegen. O.m. zwart verbrande gebakken aardappelen. Te duur voor het gebodene. Salade moet je bijbetalen.
tegen.

2024-09-24 via Nuitee
D
Dirk
8
Pros:

Genügend Parkplätze. Sehr freundlicher u. hilfsbereiter Empfang. Großes Zimmer. Für uns waren die Matratzen etwas Hart und das Bett sehr niedrig.
Zimmer hatte Balkon u. war nach hinten gelegen, somit ruhig. Mit angeschlossener Pizzeria und Halbpension Restaurant.

2024-09-08 via Nuitee
F
Federica partner
10
Pros:

Albergo di montagna, curato e pulito, in un posto incantevole. Strada e parcheggio comodi e accesso diretto alla cabinovia e alla pista

2024-09-02 via Nuitee
A
Alessio family_with_children
6
Pros:

Hotel immerso nel verde con area giochi per bambini, camera nella media. Cucina del ristorante buona come la colazione. Purtroppo la nota negativa sono state le signore del ristorante, diciamo poco cortesi.
Assurdo inoltre far pagare 4,5 euro una caraffa di acqua del miscelatore.
In ultimo siamo stati sorpresi nel dover lasciare la camera di primissimo mattino in quanto con stupore e sorpresa, al nostro arrivo abbiamo scoperto al nostro arrivo che c’era una gara ciclistica e quindi la strada veniva chiusa alle 09.25 e ciò non ci ha permesso di sfruttare la giornata.

2024-09-01 via Nuitee
E
Erik
8
Pros:

Wir hatten uns aufgrund der Bilder und die darauf abgebildeten Spielmöglichkeiten für Kinder für das Hotel entschieden. Leider haben wir nur die Hälfte der Möglichkeit, Hüpfburg war bspw. nicht verhandeln, vorgefunden.
Auch finde ich es persönlich unverständlich warum eine Sauna nur bis 19 Uhr geöffnet sein muss.
Ansonsten war alles wie erwartet. Wir waren nur 1 Tag vor Ort, daher kann ich nicht mehr über Hotel und Umgebung sagen.

2024-08-31 via Nuitee
A
Anke
8
Pros:

Essen in der Pizzaria war lecker. Personal war sehr freundlich. Betten waren nicht ganz so bequem ( Matratzen sehr hart). Aber für eine Nacht war der Aufenthalt gut.

2024-08-26 via Nuitee
F
Fabio
8
Pros:

Breve ma da ripetere con una durata più lunga

2024-08-24 via Nuitee
M
Magnus
8
Pros:

Perfekt ställe at tstann apå över natten på resan ner i Italien. Ligger starx efter mellan Österike o Italien. En liten skidort där man på sommaren kan åka upp med gondolen till bergstopparna. Fantastiskt läge och underbar utsikt.
Bra pizzor på hotellet och hyffsat bra frukost.

2024-08-19 via Nuitee
K
Karel
10
Pros:

Sauberkeit, Zimmer, Personal, Frühstück, Pizza im Restaurant, alles super. Ich komme wieder .

2024-08-10 via Nuitee
S
Sabrina
10
Tolles Mittelklassehotel
Pros:

Alles bestens gelaufen.

2024-08-06 via Nuitee