Mai Charming Hotel and Spa

Hotels
8.5 (1116 reviews)
29 Hang Bong , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Room size issues
Cleanliness concerns

Categories

Cleanliness
8.08
Some complaints about room conditions, including pests.
Service
9.05
Staff received positive mentions for helpfulness and friendliness.
Location
9.09
Central location with easy access to attractions.
Room Quality
7.54
Rooms mentioned as small and some with hard beds.
Amenities
8.57
Spa and massage services available, well-regarded.
Value for Money
8.53
Convenient pricing for the location, despite some issues.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Generally positive experience, with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:48

Property Description

Prime Location near Hoan Kiem Lake and Water Puppet Theatre
Experience the convenience of staying just a 5-minute walk away from the iconic Hoan Kiem Lake and the renowned Water Puppet Theatre. Explore local attractions with ease during your stay at Mai Charming Boutique Hanoi.

Stylish Rooms and Dining Experience
Indulge in tastefully decorated rooms featuring modern interiors and unique wall paintings. Enjoy a buffet breakfast and a selection of Asian and Western dishes for lunch and dinner at the on-site restaurant. Unwind with cocktails, fine wine, and beer at the bar.

Convenient Amenities and Services
Take advantage of massage services, free Wi-Fi, and complimentary parking during your stay. The hotel also offers a business centre for your convenience, along with currency exchange, car rental services, and ticketing arrangements.

Book now to experience the charm and comfort of Mai Charming Boutique Hanoi.

Important information:

The property reserves the right to cancel any reservation should it believe the reservation is false, fraudulent or speculative.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.5
Based on 1116 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
T
TEZUKA • couple • jp
10
Pros:

Lilyさんの接客がよく、ホテル内も綺麗でとても良かった。

2026-09-17 • via Nuitee
A
Aizat • solo_traveller • my
9
2026-09-16 • via Nuitee
N
NGO • couple • vn
10
perfect for short term stay
Pros:

the location, staffs and reasonable price

Cons:

no parking lots

2026-09-13 • via Nuitee
F
Fernandez Cabanillas • couple • es
10
Pros:

the room is comfortable , clean near old quarter. Thank for friendly staff, nice and always smile, and he have been in my hometown in Spain

2026-09-08 • via Nuitee
N
Nakashima • solo_traveller • jp
10
Pros:

Meiさんという方の対応が素晴らしかったです

2026-09-08 • via Nuitee
N
Naito • couple • jp
9
2026-09-06 • via Nuitee
A
Andrea • couple • es
10
Hotel genial para unos días en Hanoi
Pros:

Ubicación muy buena, hotel limpio y personal muy amable.

2026-09-05 • via Nuitee
M
Mai Khanh • solo_traveller • vn
7
2026-09-05 • via Nuitee
V
Valeria • couple • es
7
Pros:

No esta mal para el precio pero se nota el uso porque hay cosas que están muy desgastadas. La ubicación es buena.

Cons:

Deben mantener mejor el sitio

2026-09-02 • via Nuitee
J
Joana • couple • es
10
Pros:

Muy bien situado, el personal muy simpatico. Por el precio que cuesta, muy recomendado. Luca muy simpatico y agradable

2026-09-02 • via Nuitee
M
Maity • couple • be
7
Pros:

De locatie was top.
Vriendelijk personeel.

Cons:

Dat de douche de gehele badkamer nat maakte.

2026-08-29 • via Nuitee
T
Tiên • solo_traveller • vn
9
Pros:

Rất gần các địa điểm vui chơi, đi bộ ra Hồ Hoàn Kiếm rất gần, sát bên chỗ phở Lý Quốc Sư.

2026-08-28 • via Nuitee
L
Ly • couple • au
9
Good experience but can be better
Pros:

Good location. Phú is very friendly and helpful. Easy to go shopping and around the Old Quarter

Cons:

Facilities can be improved

2026-08-27 • via Nuitee
M
Maria-Francheska • couple • au
10
Would recommend! Great location
Pros:

Great location near the Main Street shops. On check-in they gave us a map with recommendations. Room was clean and comfortable. Aircon and shower worked well. Would come again.

Cons:

Everything was great

2026-08-23 • via Nuitee
L
Lucrezia • couple • it
10
2026-08-22 • via Nuitee
F
Ferran • couple • es
9
Gran estada al centre de Hanoi
Pros:

La seva ubicació és excel•lent per poder caminar pel centre de Hanoi. L’habitació és senzilla però està molt ben equipada amb tot.
No hi ha opció d’esmorzar, però per la zona pots triar allò que desitgis.

2026-08-20 • via Nuitee
G
GENESIS • couple • es
8
Pros:

El personal fue lo que más me encantó, nos atendieron increíblemente y las recomendaciones fueron totalmente acertadas

Especialmente luca y mei fueron un encanto

2026-08-20 • via Nuitee
A
Andrés • extended_group • es
6
Correcta estancia en Hanói. Ubicación perfecta. Hotel con limitaciones.
Pros:

Ubicación.

Cons:

Humedades en las habitaciones. Las habitaciones sin ventanas son un poco claustrofóbicas.

2026-08-19 • via Nuitee
E
Elena • couple • es
6
Calidad media-baja
Pros:

Buena ubicación

Cons:

Había muchas humedades en las paredes de la habitación

2026-08-18 • via Nuitee
R
Reza • couple • gb
8
nice place to stay in the center of the city
Pros:

good location , nice staff but TV was not workig and too old

Cons:

TV not working

2026-08-17 • via Nuitee