Microtel Inn & Suites Pleasanton

Hotels
Microtel Inns & Suites
7.5 (394 reviews)
1311 Brush Country Lane , Pleasanton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean location
Polite staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
6.21
Multiple reviews indicated dirty conditions and mold in bathrooms.
Service
8.68
Staff were described as polite and attentive, providing good service.
Location
8.72
Positive feedback on location mentioned in several reviews.
Room Quality
6.67
Rooms noted as outdated and had issues with maintenance.
Amenities
7.2
Breakfast was positively reviewed, although some amenities had issues.
Value for Money
7.66
Comments suggested average value for the low price.
Food and Beverage
7.21
Mixed reviews on food quality; some enjoyed breakfast while others had issues.
Overall Experience
7.68
General sentiment reflects an adequate experience relative to cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:57

Property Description

Welcoming Hotel with Modern Amenities

Complimentary Offerings: Enjoy free WiFi and a continental breakfast at Microtel Inn & Suites Pleasanton. Each room features Cable TV, a microwave, and a refrigerator for your convenience.

Convenient Services: Benefit from complimentary toiletries, ironing facilities, free parking, and a 24-hour reception. Additionally, take advantage of the on-site laundry facilities during your stay.

Nearby Attractions: Explore Jourdanton town center just a short drive away, or venture a bit further to San Antonio Airport. With Pleasanton Municipal Airport only 4 km from the hotel, your travels are made easy.

Book now to experience a comfortable stay with top-notch amenities at Microtel Inn & Suites Pleasanton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 394 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 7.68
J
James family_with_children us
8
2026-05-05 via Nuitee
Y
Yandry couple us
7
2026-05-04 via Nuitee
S
Sammy solo_traveller us
10
2026-05-02 via Nuitee
E
Eberhard solo_traveller us
7
2026-04-30 via Nuitee
C
Cynthia solo_traveller us
10
2026-04-26 via Nuitee
M
Moore couple us
10
Very nice place clean. The rooms are big and very comfortable everytime I come this my spot
Pros:

Every body very nice

Cons:

Clean omg soooo clean

2026-04-19 via Nuitee
R
Rose couple us
5
Wyndham needs to step up their game. Back to back flop house motels by Wyndham on this trip.
Pros:

Location was about it.

Cons:

Staff was friendly but failed to follow through on any requests.
Room was not ready though we arrive an hour past our check in so we were put into a room with 2 queen beds instead of the king we requested. So we slept separately what little we slept. Room was too close to the breakfast area and waffle timers woke us around 6:30 am. However when we arrived for breakfast at 7:30 am they were out of milk and waffle batter. They never did refill the milk and the waffle batter was finally refilled after being told it takes a long time to mix it up.
Furniture was “garage sale” condition and dusty in our room. Under the nightstand an electrical fire occurred and no repairs were made. Toilet paper holder needs to be replaced. Fridge needs defrosting. A/C unit barely blew air much less cooled the room!
In our 2 day stay we witnessed several folks check out early or request an upgrade. We assumed that we were not the only dissatisfied customers.
We were charged a tad over $100 a night through Bookings yet the sign on the front of the motel advertised $55 a night. Hmmm…had I been charged the $55 a night I maybe wouldn’t have been as outraged over the condition of every thing.
Shower head and shower curtain needed to be replaced. Reported this to front desk. Was told it would be done by that evening. It wasn’t. As a result the bathroom flooded with each shower. Had to use all towels to mop the mess. Asked for fresh towels. Was told they’d be in the room that evening. They weren’t. Had to catch up with housekeeper to get fresh towels.
Just lousy lousy sub par service and accommodations. Would have been better off at Motel 6 - At least there the expectation bar is lower so not so disappointing!

2026-04-13 via Nuitee
N
Napoleon couple us
9
2026-04-08 via Nuitee
J
Jose couple us
7
2026-03-27 via Nuitee
A
Aaron family_with_children us
7
Pros:

The priceline

Cons:

Room size was a little small

2026-03-26 via Nuitee
F
Fernandez family_with_children us
8
2026-03-26 via Nuitee
B
Brandi couple us
4
Wouldn’t stay again-not clean
Pros:

Location was good, cheap rate, was VERY happy we were just there for a only few hours, fridge in room

Cons:

Rooms are extremely small, sheets were not clean, microwave hadn’t been wiped, wouldn’t stay again, went to breakfast and only coffee and muffins. Staff was on FaceTime when we checked in-hardly acknowledged

2026-03-25 via Nuitee
C
Cheevo couple us
10
2026-03-21 via Nuitee
B
Bobby couple us
8
it was great
Pros:

I loved the location and all was very wonderful. the staff was very friendly and welcoming as well as sweet and helpful. I would stay there again

Cons:

N/A

2026-03-19 via Nuitee
C
Carlos family_with_children us
10
2026-03-16 via Nuitee
S
Sonya solo_traveller us
6
2026-03-11 via Nuitee
A
Ana couple us
5
2026-03-11 via Nuitee
S
Sonya solo_traveller us
5
2026-03-07 via Nuitee
C
chad couple us
1
do not recommend.
Pros:

the location

Cons:

dirty and roach infested

2026-02-22 via Nuitee
R
Roger solo_traveller us
9
Cons:

Need some refreshinb

2026-02-13 via Nuitee