Microtel Inn & Suites Pleasanton

Hotels
•
Microtel Inns & Suites
7.4 (326 reviews)
1311 Brush Country Lane , Pleasanton , US
+1 830-268-5057

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location, close to restaurants
Friendly and helpful staff (manager/front desk called out by name)
Affordable rates / good value for price
Some guests report clean rooms and well-stocked rooms
Breakfast available and sometimes well-stocked
Cons:
Frequent cleanliness problems: stains, hair, sticky carpets, unclean toilets
Maintenance issues: ripped shower curtains, dripping shower heads, broken vents
Inconsistent housekeeping (missed cleanings, sheets not changed)
Pest reports (ants) and occasional wildlife near grounds (tarantulas)
Inconsistent or missing breakfast; no pool
Occasional rude late-night staff interactions

Categories

Cleanliness
4.8
Multiple reviews report unclean rooms: stains, hair in showers, sticky carpets, stained toilet seats, missed housekeeping and pest issues (ants). Overall cleanliness is a clear weakness.
Service
8.5
Staff are frequently described as friendly and helpful (front desk and manager praised); a few reports of rude late-night staff. Overall service is a strong positive.
Location
8.8
Location is consistently praised (close to restaurants and convenient). This is one of the hotel's strongest attributes.
Room Quality
6.8
Rooms are functional but show wear: run-down fixtures, ripped shower curtains, dripping shower heads, uncomfortable beds and occasional maintenance issues (vent not working).
Amenities
7.3
Amenities are mixed: some guests appreciated available food and room stocking; notable negatives include no pool and inconsistent breakfast availability.
Value for Money
7.5
Many guests cite good prices and value, though several feel the low price does not justify cleanliness and room-quality problems.
Food and Beverage
7
Breakfast is reported as good by some and available throughout the day, but several guests noted no breakfast or misleading breakfast presentation—results are inconsistent.
Overall Experience
8.5
Mixed overall: positive staff interactions, good location and value lead to many satisfactory stays, but frequent cleanliness and maintenance issues reduce consistency. Experiences vary significantly by visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Welcoming Hotel with Modern Amenities

Complimentary Offerings: Enjoy free WiFi and a continental breakfast at Microtel Inn & Suites Pleasanton. Each room features Cable TV, a microwave, and a refrigerator for your convenience.

Convenient Services: Benefit from complimentary toiletries, ironing facilities, free parking, and a 24-hour reception. Additionally, take advantage of the on-site laundry facilities during your stay.

Nearby Attractions: Explore Jourdanton town center just a short drive away, or venture a bit further to San Antonio Airport. With Pleasanton Municipal Airport only 4 km from the hotel, your travels are made easy.

Book now to experience a comfortable stay with top-notch amenities at Microtel Inn & Suites Pleasanton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

7.4
Based on 326 reviews
Cleanliness: 4.8
Service: 8.5
Location: 8.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 8.5
O
Ortega-Rodriguez • family_with_children • us
6
2026-11-06 • via Nuitee
T
Trevino • family_with_children • us
10
2026-11-02 • via Nuitee
T
Trevino • family_with_children • us
10
I really enjoyed staying there at micro hotel
Pros:

Really clean and nice staff

Cons:

Ants outside the hotel they went in my truck both stays

2026-11-02 • via Nuitee
E
Eberhard • family_with_children • us
5
2026-11-01 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

Quiet place. Clean room.

Cons:

Good place to stay.

2026-11-01 • via Nuitee
R
Richardson • solo_traveller • us
10
2026-10-30 • via Nuitee
A
Avenell • family_with_children • us
10
2026-10-30 • via Nuitee
A
Albert • solo_traveller • us
10
2026-10-22 • via Nuitee
A
Albert • solo_traveller • us
10
2026-10-22 • via Nuitee
D
Dora • couple • us
3
No me volvería a quedar ahí 😠
Pros:

El Hotel está bien ubicado

Cons:

No estaba limpio, solo le ponen que huela bien cuando llegas al hotel y al cuarto pero no está limpio el toilet descompuesto hiso ruido toda la noche la cortina de baño rota y el piso pegostioso 😔

2026-10-13 • via Nuitee
C
Christina Cindy • couple • us
4
You get what you pay for
Pros:

The location was good, many restaurants close by.

Cons:

The rooms were run down and need a very good cleaning. The shower curtains in both bathrooms were ripped , one bathtub very discolored and the shower head would not stop dripping. Beds were clean, but uncomfortable. The pictures are misleading, especially the ones showing breakfast.

2026-10-11 • via Nuitee
M
Mendoza • solo_traveller • us
5
Cons:

No towels in rest room fire ants in room they didn't take care of that

2026-10-09 • via Nuitee
R
Ruby • couple • us
10
My husband and me enjoyed every stay we had at this hotel
Pros:

Very clean and very friendly staff

Cons:

Only thing I was scared of were the tarantulas that came out in the grass under the sidewalk

2026-09-17 • via Nuitee
J
john • solo_traveller • us
1
2026-09-16 • via Nuitee
C
Christopher • solo_traveller • us
9
Pros:

The price, the location, and the way the employees keep the rooms stocked and cleaned.

2026-09-09 • via Nuitee
G
Guajardo • couple • us
7
2026-09-06 • via Nuitee
J
Joshuah • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Christopher • solo_traveller • us
9
Pros:

Good prices, friendly staff. Nice clean environment.

2026-09-03 • via Nuitee
B
Bianca Ramos • couple • us
10
2026-09-01 • via Nuitee
K
Kellie • solo_traveller • us
7
Pros:

Breakfast

Cons:

No pool

2026-09-01 • via Nuitee