Ramada by Wyndham Bali Sunset Road Kuta

Very badly maintained hotel
Fithly toilets and facilities.
Not enough staff to work in the hotel, no bell boys, no security, minimal cleaning staff

Not enough staff, filthy hotel and rooms. Really run down hotel that shows the negligence of the owner and staff. Toilets are never cleaned in room and throughout the hotel. Windows and floors look like it accumulated dirt and grime over the years. Water features are not at all maintained. It’s a health hazard

A special thank you to Andi for the outstanding service. He really friendly and help me Upon breakfast. Ayu at reception so kind. Your hospitality made our stay even more enjoyable. We look forward to returning on our next visit.

I arrived in Bali from Delhi after a long journey of more than 14 hours. Upon arrival, I checked into your hotel expecting a comfortable and relaxing stay. However, I am very disappointed with the condition of the room provided to me.

The issues I experienced are as follows:

Room key was not working properly
Room was dusty and not cleaned properly
kettle had visible stains
Chair in the room was torn
Water was dripping from the air conditioner
Pillow covers were stained
Toilet door is swollen not closing properly

I informed the hotel staff, and the manager showed me three alternative rooms. Unfortunately, all of them were in similar condition, and in one room I even found hair on the bed.

As I was extremely tired after my long journey, my wife and I had no choice but to stay in the same room for the night. However, this experience has been very disappointing, and it is not what we expected.

I came here to enjoy my honeymoon but the current situation has caused inconvenience.

Room No-6127
Booking Name-Yashu Ranaut.
Booking ID-Tj2043170112973

I will recommend everyone to do not stay in this hotel at any cost.

No service recovery, and not even any one was apologetic.

Good hotel with good comfortable service with good city view hotel
Good stay with comfortable stay along with good breakfast offering

Not a value for money stay. Trainee staff with bad food at restaurant. Not english well versed even. Service was slow and not as per Ramada level.

Clean and tidy rooms, the staff was very friendly and nice.

Eka the trainee who actually very emphatic.

Bad Bad very bad no pool working no gym working , no indian food , there are some options for indian , taste less food , need renovation

We stayed for 4 nights, everything was perfect just beside the housekeeping team. In 4 days not a single time our bedsheets were changed nor the table tops were cleaned properly.

With out that - FNB, FO staff behaviour and everything was perfect.

To mention, I’m working as the housekeeping supervisor of Intercontinental Adelaide, I expect better from the housekeeping team.

Location is accessible to many tourist places, staff services & facilities are good.

The location was great for our short stay, especially since we were only in Bali for two nights. The staff were super helpful, and the rooftop was beautiful. However, our room didn't have slippers, and the air conditioner was leaking during our stay. Other than that, everything was good.

If you are looking for a four star service. i will not recommend ramada because they have worst rooms. their showers dont work properly. Ac makes noises and leakages. and room size also very small. I noticed receptionist are very warm and welcoming but i never expected ramada to be like this. I called there engineer 2 times for bathroom issues. Sinkages Blocked , Toilet flush water not coming propely . And the main thing Shower doesnt work in a good way

Place