Hôtel du Théâtre

Hotels
Independent
3 rue du Pont Saint-Marcel, Metz, Moselle, 57000 , Metz , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly reception staff
Good breakfast buffet
Cons:
Poor cleanliness
Unpleasant odors
Dirty bathrooms

Categories

Cleanliness
1
The cleanliness of the hotel was severely criticized, with specific complaints about dirty bathrooms and unpleasant odors.
Service
1
Although generally negative, the receptionists were noted as super friendly, indicating some level of good service.
Location
1
The location is described as good, although it is overshadowed by issues related to cleanliness and other factors.
Room Quality
1
Room quality was heavily criticized due to odors and dirt, particularly in the bathrooms.
Amenities
1
Amenities were not positively mentioned; the condition of the hotel overall indicates poor quality.
Value for Money
1
The value for money is neutral given the range of positive and negative comments; however, it leans towards disappointment due to cleanliness.
Food and Beverage
1
The breakfast buffet received some praise despite the overall negative view of the hotel.
Overall Experience
1
The overall experience was notably poor due to significant cleanliness issues and unpleasant odors throughout the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-14 09:06

Property Description

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Chez La Marie serving guests of Hôtel du Théâtre and wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Stay in one of 66 guestrooms featuring plasma televisions with complimentary wireless internet access for your entertainment needs. The bathrooms have bathtubs and complimentary toiletries to enhance your stay.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self-parking is available onsite for your convenience.

Immerse yourself in the heart of Metz at Hôtel du Théâtre and explore nearby attractions such as Le Temple Neuf and Comedy Square. Book your stay now for a delightful experience in Metz.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ETZ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
JEAN-PIERRE
10
Pros:

GLOBALEMENT TRES SATISFAISANT

2025-09-26 via Nuitee
R
Rudolf
4
Gute Lage/schlecht unterhalten
Pros:

Manchmal tut es einem einfach leid, dass man nicht wirklich positiv berichten kann.... denn die Receptionisten in diesem gut gelegenen Hotel sind super freundlich. Auch das Frühstücksbuffet war gut. Die Betten gut und sauber. Aber der Gestank in den Zimmern/Badezimmer war gruselig. In meinem Zimmer die Kloschüssel schwarz von altem Dreck. Wir reisten mit dem Auto an und konnten in die Tiefgarage (stank nach ausgelaufenen Brennstoff) fahren. Der Lift zum Hotel war kaputt, das Treppenhaus eng, versprayt und schmutzig. Über einen Innenhof (wir hatten den Eindruck es würden Dealer herumlungern)mit Bassin(nicht abgesperrt), kommt man von Hinten ins Hotel rein. Auf dem Tischchen steht ein Aschenbecher voll mit Zigaretten, verregnet, am Boden ebenso Zigarettenkippen....Im Zimmer meiner Reisepartnerin zwischen Fenster und Vor-Fenster Schmutz und Zigarettenkippen... Gestank auch im Bad, sie mochte nicht dort duschen. In meinem Badezimmer Korkplatten-Wände, selbst neben der Kloschüssel...Sorry, geht ja gar nicht zum Putzen....

2025-09-22 via Nuitee
N
Nicoletta
6
Na ja
Pros:

Die Sauberkeit im Zimmer ließ sehr zu wünschen übrig. Wir fanden neben Staub auch Reste von Erdnüssen und ein Messer im Regal.
Das Frühstück war okay.
Der Service war sehr freundlich.

2025-09-11 via Nuitee
J
Jan-Jonas family_with_children
4
Pros:

Hotel in die Jahre gekommen, dafür günstig.
Lage super.
Direkt um das Hotel herum alles sehr dreckig (Hinterer Eingangsbereich, Tiefgarage, See).

2025-09-10 via Nuitee
R
Robert
10
Absolutely charming.
Pros:

Absolutely charming hotel. A little dated perhaps but for me, that just adds to the charm. The location is absolutely superb and there is car parking below (unfortunately my van wouldn’t fit). There is a fabulous outdoor pool as well so bring your speedos 👍

2025-09-06 via Nuitee
D
Dominique family
6
Pros:

In die Parkgarage hineinzukommen, ist für geübte Fahrer kein Problem, selbst mit größeren Autos. In der Tiefgarage selbst ist es alt und schmuddelig, aber wer hält sich in der Garage länger auf? Gefährlich ist es da unten meiner Meinung nach auch nicht. Die Zimmer sind zweckmäßig, Zimmerreinigung erfolgt nur, wenn man das Schild raushängt... auch die Betten wurden während unseres Aufenthaltes nicht gemacht. Das Personal war stets freundlich und hilfsbereit. Das Frühstück, hm, naja, kein leckeres Baguette obwohl mitten im Ort... irgendwie von allem etwas aber ein schönes Frühstück war es nicht. Die Kaffeemaschine zickte an 2 Tagen von 3... heute morgen ging sie gar nicht mehr. Frühstück erst um 9? Ist ok, wenn man Reste essen möchte... das war heute nix und wir waren nicht die letzten! Das Hotel selbst Einrichtung urig, wie auf den Bildern. Wer schick und neu erwartet ist definitiv falsch. Wer ein kleines Hotel nah am Stadtzentrum für kleines Geld erwartet, ist hier richtig. Empfehlenswert 21.30 Uhr die Lichtershow an St. Etienne! Absolut sehenswert. Essen kann man sehr lecker in der La Taverne!

2025-08-24 via Nuitee
V
Volker
10
Pros:

Direkt an der City, Parken inklusive. Gutes Preis-Leistungsverhältnis.

2025-08-23 via Nuitee
H
Helen
4
Good location but bit run down
Pros:

On the plus side : great location, free parking and good buffet breakfast €12.50pp extra and bed was comfortable and free water in room. Bad side : really dirty, old hotel needing tlc. Water constantly dripping from ceiling if use air conditioner. Had to use towels to soak up.

2025-08-21 via Nuitee
A
Anette
6
Pros:

The room was extremely hot with only a ventilator to try and cool it down. It was impossible to sleep with the windows open at nigh because of the traffic noise.
The proximity to the city centre and everything else was outstanding.

2025-08-20 via Nuitee
F
Frederic
10
L'excellence à Metz!
Pros:

Excellent rapport qualité prix!!!! Un accueil formidable, un petit déjeuner copieux....
Vraiment nous sommes dans l'excellence avec cette formidable adresse sur Metz...

2025-08-18 via Nuitee
V
Verified traveler
8
Pros:

Ganske gammel innredning, men ellers ganske greit. Ren og fin seng, og generelt rent og pent, men gammel innredning.

2025-08-03 via Nuitee
C
Casper
4
Nej tak!
Pros:

Beskidt. Dårlig service. Der var desværre ikke plads til os til morgenmaden. .

2025-07-21 via Nuitee
V
Verified traveler
8
Pros:

Hotel antigo, um pouco mal cuidado

2025-06-22 via Nuitee
N
NATHALIE
8
Pros:

hôtel très bien placé au centre.
toilette avec du calcaire marron dans la cuvette
notre chambre était placée au dessus de la porte de sortie du parking public donc un peu bruyant en fin de soirée.

2025-06-01 via Nuitee
M
Mercilia
2
Sale!!
Pros:

Chambre sale, bureau gondolé voir cassé, tache noire dans salle de bain (humidité ?)
A fuir!!!!

2025-05-30 via Nuitee
J
Jeff
10
Pros:

So I booked this location after an issue with another hotel. I only wish that I had discovered this one first. The location was great, right next to most major attractions.

The hotel staff rocked, and everyone was very helpful. I would certainly stay here again

2025-05-29 via Nuitee
A
Andre
8
Pros:

Très bien à part les extérieurs sales,voire même très sales

2025-05-29 via Nuitee
W
Wayename
10
Pros:

Centralité du lieu

2025-05-11 via Nuitee
D
Dawn
4
Good location undermined by poor conditions
Pros:

The elevator from the underground parking was broken; access was via two flights of a filthy litter/empty liquor bottle strewn stairway. While the room was clean, it was a bit dinghy and the flickering bathroom light was a concern. A stretch of the hallway walls was coated with dirty adhesive where the wallpaper had been removed. Another section smelled of dead animal and the carpet was filthy and torn. When we spoke to the front desk about an attempt by someone to enter our room with a key when the "no need to clean room" sign on the handle, the clerk assumed it was housekeeping despite the person not having such identification/outfit and dismissively declined to investigate.

2025-04-30 via Nuitee
S
SABAH
10
Un autre décor
Pros:

Très bonne Accueil, alors que la déco est assumée, l’état de l’hôtel (murs escaliers…) sont vraiment dégradés et sales. Dommage.

2025-04-26 via Nuitee