Celyn Hotel City Mall

Hotels
Unit S-0-30, Block F, Ground Floor, City Mall, Jalan Lintas , Kota Kinabalu , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Responsive service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.11
Cleanliness of the rooms can be improved. Limited cleanliness noted in several reviews.
Service
8.08
The receptionist service was good, and management fulfilled requirements.
Location
8.62
Location is strategic with easy access to eateries and shopping.
Room Quality
7.07
Room quality noted as average due to issues like stale cigarette smell.
Amenities
7.1
Amenities are decent but require upgrades for better experience.
Value for Money
8.06
Given the location, the price is considered reasonable.
Food and Beverage
8.11
Good access to food courts and restaurants.
Overall Experience
7.68
A generally positive experience with some complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:21

Property Description

Convenient Location
Situated near popular attractions like Filipino Market Sabah and Sabah State Museum & Heritage Village, Celyn Hotel City Mall offers easy access to the best of Kota Kinabalu.

Modern Amenities
Guests can enjoy air-conditioned rooms with essential amenities such as a safety deposit box, flat-screen TV, and a private bathroom. The hotel also provides free WiFi and a 24-hour front desk for added convenience.

Nearby Attractions
Explore nearby sites like North Borneo Railway and ITCC Penampang during your stay at Celyn Hotel City Mall, just a short distance from Kota Kinabalu International Airport.

For a comfortable and memorable stay in Kota Kinabalu, book with Celyn Hotel City Mall today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 7.68
S
Sim • extended_group • my
7
2026-08-11 • via Nuitee
A
Aleix • solo_traveller • es
6
Pros:

Està bé per una estada curta, compleix els estàndards de neteja pero és justet.
No el recomanaria per estades llargues, només curtes de 1-2 nits
Tenir el shopping mall al costat és un avantatge perquè tens tota mena de serveis.

Cons:

L'hotel és vell i no fa gaire bona olor. El personal no està massa pel tema.
L'habitació no és gran cosa.

2026-08-04 • via Nuitee
S
Shirly • family_with_children • my
8
Pros:

Very comfy beds

2026-08-04 • via Nuitee
R
Rozalenah • solo_traveller • my
8
2026-07-16 • via Nuitee
C
Christy • solo_traveller • my
8
2026-07-02 • via Nuitee
S
Sandy • couple • my
8
2026-06-03 • via Nuitee
C
carol • solo_traveller • my
9
2026-05-25 • via Nuitee
F
FitZatie • solo_traveller • my
10
2026-05-15 • via Nuitee
A
Ainie • solo_traveller • my
10
2026-05-11 • via Nuitee
B
BRENDA • solo_traveller • my
5
Pros:

I like the free water

Cons:

I didn't like about the water that is not hot

2026-03-23 • via Nuitee
J
Junieh • family_with_children • my
9
2026-02-26 • via Nuitee
Z
Zarinah • family_with_children • my
10
Pros:

Good location and convenient stay

Cons:

No staying guest parking..its public parking

2026-02-14 • via Nuitee
S
Salviany • couple • my
8
Its ok with the price
Pros:

Location

Cons:

Bad smell from the toilet

2026-01-25 • via Nuitee
M
Maslin • solo_traveller • sa
5
Pros:

Location

Cons:

Safety

2026-01-19 • via Nuitee
T
Teoh • solo_traveller • my
8
comfort and peace
Pros:

The hotel is surrounded by food court

2026-01-19 • via Nuitee
M
Marcellina • couple • my
5
2026-01-19 • via Nuitee
G
Graham • solo_traveller • au
8
Celyn at City mall is my preferred accommodatio in Sabah. I have stayed there many times and they ha
Pros:

I received the same room that i have had before and i like the fact they accommodated me

Cons:

room smelled of stale cigarettes

2026-01-19 • via Nuitee
S
SUSILAWATI • family_with_children • my
8
2026-01-07 • via Nuitee
S
Suk • couple • my
8
Pros:

Easy access to eateries and shops

Cons:

We can smell cigarette smell in the corridor. Maybe some customers were smoking in their room

2026-01-03 • via Nuitee
E
Erneza • family_with_children • my
7
2026-01-02 • via Nuitee