Celyn City Hotel

Hotels
•
Independent
7.6 (358 reviews)
Lot 30, Block A, Ground Floor , Kota Kinabalu , MY
60-8-827-0140

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Banquet hall

Review Highlights

Pros:
Good location
Responsive service
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.11
Cleanliness of the rooms can be improved. Limited cleanliness noted in several reviews.
Service
8.08
The receptionist service was good, and management fulfilled requirements.
Location
8.62
Location is strategic with easy access to eateries and shopping.
Room Quality
7.07
Room quality noted as average due to issues like stale cigarette smell.
Amenities
7.1
Amenities are decent but require upgrades for better experience.
Value for Money
8.06
Given the location, the price is considered reasonable.
Food and Beverage
8.11
Good access to food courts and restaurants.
Overall Experience
7.68
A generally positive experience with some complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 02:21

Property Description

Complimentary Amenities:

Enjoy the convenience of complimentary wireless internet access and concierge services during your stay.

Featured Amenities:

Experience a seamless stay with a 24-hour front desk, luggage storage, and laundry facilities available on-site.

Central Location:

Be at the heart of Kota Kinabalu with a stay at Celyn City Hotel, just minutes away from major attractions such as Imago Shopping Mall and Jesselton Point Ferry Terminal.

Book now for a comfortable and centrally located stay at Celyn City Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.6
Based on 358 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 7.68
Z
Zarinah • family_with_children • my
10
Pros:

Good location and convenient stay

Cons:

No staying guest parking..its public parking

2026-02-14 • via Nuitee
S
Salviany • couple • my
8
Its ok with the price
Pros:

Location

Cons:

Bad smell from the toilet

2026-01-25 • via Nuitee
G
Graham • solo_traveller • au
8
Celyn at City mall is my preferred accommodatio in Sabah. I have stayed there many times and they ha
Pros:

I received the same room that i have had before and i like the fact they accommodated me

Cons:

room smelled of stale cigarettes

2026-01-19 • via Nuitee
T
Teoh • solo_traveller • my
8
comfort and peace
Pros:

The hotel is surrounded by food court

2026-01-19 • via Nuitee
M
Marcellina • couple • my
5
2026-01-19 • via Nuitee
M
Maslin • solo_traveller • sa
5
Pros:

Location

Cons:

Safety

2026-01-19 • via Nuitee
S
SUSILAWATI • family_with_children • my
8
2026-01-07 • via Nuitee
S
Suk • couple • my
8
Pros:

Easy access to eateries and shops

Cons:

We can smell cigarette smell in the corridor. Maybe some customers were smoking in their room

2026-01-03 • via Nuitee
E
Erneza • family_with_children • my
7
2026-01-02 • via Nuitee
M
Mohd Izzat Hakimi • family_with_children • my
6
2025-12-24 • via Nuitee
H
Hasnah • family_with_children • my
8
2025-12-21 • via Nuitee
P
Pandaga • family_with_children • my
8
2025-11-28 • via Nuitee
E
ELIZABETH • family_with_children • my
9
The receptionist service was good but it would be better if some shows friendlier and warmer impression. However, i’m gr
Pros:

Comfortable, strategic location, the hotel
Management fulfilled my requirements.

Cons:

Limited Parking space

2025-11-25 • via Nuitee
E
Emelly • family_with_children • my
10
No complain, everything okey dan veey good.. Dekat dengan hospital HQE 2 untuk review baby..
Pros:

Everything i like.

Cons:

The furniture in not very clean, if you can add a extension and upgrade the TV to android tv can see youtube for kids..

2025-11-19 • via Nuitee
B
Bethronella • family_with_children • my
9
2025-11-14 • via Nuitee
M
Mohamad faidil fitri • family_with_children • my
6
2025-10-24 • via Nuitee
C
Calvin Bin • solo_traveller • my
7
Nice for short stay
Pros:

Good location, close proximity to mall

Cons:

Cleanliness of the rooms can be improved. Need some proper maintenance of items such as fridge, lightings and toilet etc, some were not working/spoilt. Otherwise all ok for short stay

2025-10-24 • via Nuitee
A
Aliasia • family_with_children • my
9
2025-10-23 • via Nuitee
F
Francis • solo_traveller • my
7
Overall my stay is good
Pros:

Staff are good..
Tiolet are clean
Places of food & drinks are easily available nearby

Cons:

No power socket near the bed for charging phone, laptops...
TV reception/programe are bad/almost unavailable

2025-10-17 • via Nuitee
E
Emelly • family_with_children • my
10
2025-10-12 • via Nuitee