AG Hotel Penang

Hotels
6.5 (160 reviews)
350-E, Jalan Sultan Azlan Shah, Gelugor, Pulau Pinang , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good Location
Cons:
Dirty bed cover

Categories

Cleanliness
4.39
The bed cover was dirty. Changed after my complain.
Service
7.86
Standard quality for this hotel tier.
Location
7.9
Location is Good.
Room Quality
6.35
Standard quality for this hotel tier.
Amenities
6.38
Standard quality for this hotel tier.
Value for Money
6.34
Standard quality for this hotel tier.
Food and Beverage
6.39
Standard quality for this hotel tier.
Overall Experience
6.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:07

Property Description

Convenient Location
AG Hotel Penang is situated in close proximity to popular attractions like 1st Avenue Penang and Penang Times Square, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and free toiletries. Some rooms even offer stunning city views for a unique and memorable stay.

Exceptional Service
With features like room service, a 24-hour front desk, and tour assistance, AG Hotel Penang ensures that guests have a hassle-free and enjoyable experience during their visit.

Ready to experience the charm of AG Hotel Penang? Book your stay now for a memorable getaway in George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that with effect from 1 June 2014, all bookings will be subjected to a MYR 2 Heritage Tax per room per day. This is to be paid directly to hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PEN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 160 reviews
Cleanliness: 4.39
Service: 7.86
Location: 7.9
Room Quality: 6.35
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 6.36
Z
zaiyamah • family_with_children • my
3
2026-01-19 • via Nuitee
D
Desmond • couple • my
5
acceptable
Pros:

Location is Good.

Cons:

The bed cover was dirty. Changed after my complain.

2026-01-02 • via Nuitee
A
Ameer • family_with_children • my
10
2026-01-01 • via Nuitee
N
Nor Anila • extended_group • my
10
2025-12-27 • via Nuitee
A
Arjimi • couple • my
5
2025-11-10 • via Nuitee
J
jaiprakash • family_with_children • my
7
2025-10-07 • via Nuitee
H
Hafez Wahid • family_with_children • my
8
Pros:

Ruang yg luas n selesa

Cons:

Lokasi yang agak sempit dan parking yg minimum

2025-07-04 • via Nuitee
S
Sleepyheadscarecrow • young couple • my
6
Pleasant
2025-06-30 • via Nuitee
N
Nora • family with young children • my
8
Very good
Cons:

No choice for channel tv

2025-06-02 • via Nuitee
I
Irma • family with young children • my
9
Superb
2025-04-02 • via Nuitee
F
Farayusnida • family with young children • my
5
Passable
Pros:

The hotel is located near to my destination

Cons:

The air circulation for that particular room wasn't pleasant sorry to say-smelly. I could see no window at all. Limited spaces. Overall, 5/10.

2024-10-06 • via Nuitee
T
Tayseer
6
Pros:

Good place and the staff very nice

2024-10-01 • via Nuitee
A
Alys • group • my
4
Disappointing
Pros:

Near USM

Cons:

Got smelly at room

2024-09-17 • via Nuitee
A
Amru • family with young children • my
8
Very good
Cons:

The smell

2024-09-07 • via Nuitee
A
Abdul • family with young children • my
8
Very good
2024-08-25 • via Nuitee
A
Azmi • family with young children • my
6
Pleasant
2024-07-31 • via Nuitee
R
Ravi • solo traveller • in
1
Please smell like shit and there is no ventilation, not recommended!!
Pros:

Please smell like shit and there is no ventilation, not recommended!!

Cons:

Smell, no ventilation in room.

2024-07-29 • via Nuitee
S
Sapaq • young couple • my
9
Superb
2024-07-16 • via Nuitee
A
Adib • review category business travellers • my
10
Exceptional
2024-06-28 • via Nuitee
H
Hishara • solo traveller • lk
10
Exceptional
2024-06-01 • via Nuitee