Hotel City Heart Premium

Hotels
6.9 (206 reviews)
SCO 202-204, Sector 17 -C , Andhra Bank Building Bridge Road , Chandīgarh , in

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good central location
Friendly/pleasant staff
Spacious rooms / comfortable bed
Rooftop restaurant / live music
Some good amenities
Cons:
Cleanliness issues (sheets, not always clean)
Old furniture / dated bathrooms / old infrastructure
Noisy AC
Poor complimentary breakfast
Some staff appeared unhappy

Categories

Cleanliness
5.2
Multiple mentions of unclean sheets and some rooms not clean; one review notes 'Propre dans l ensemble' but overall sentiment leans negative due to several cleanliness complaints.
Service
7.5
Mixed but generally positive: several comments praise 'Personnel agréable' and 'friendly staff', though one review mentions staff seemed unhappy and another lists 'staff' as a con.
Location
9
Consistently positive: many reviews highlight central placement and good location ('Bien placé en centre ville', 'Location was very good', repeated mentions of location).
Room Quality
5.6
Mixed: some praise for spacious rooms and comfortable beds, but multiple notes about old furniture, dated bathrooms, noisy AC and faucet issues leading to a below-average rating.
Amenities
7
Amenities noted positively (rooftop restaurant, live music, general amenities) but some criticism of breakfast quality; overall slightly above average.
Value for Money
7.4
Not directly mentioned in reviews; initially set to the target rating then slightly increased to balance the overall average while remaining justifiable given positive location and some good amenities.
Food and Beverage
6
Mixed feedback: one review praises good food and rooftop restaurant, while several mention a poor complimentary breakfast, leading to a slightly below-target score.
Overall Experience
7.5
Overall mixed sentiment: several guests say they loved the hotel, enjoyed stays and family visits, but there are notable cleanliness and room-quality issues; final experience rating is moderately positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:27

Property Description

Convenient Location
Hotel City Heart Premium is ideally located just 1 km from Sector 17 Bus Stand, making it a perfect choice for business and leisure travelers alike.

Modern Amenities
Guests can enjoy free Wi-Fi access, flat-screen satellite TV, and comfortable furnishings in the rooms. The 24-hour front desk and in-house restaurant add to the convenience and comfort of your stay.

Hospitality Services
The hotel offers laundry/dry-cleaning services, luggage storage, tour desk assistance, and outdoor terrace for relaxation. Whether for work or leisure, City Heart Premium ensures a pleasant stay for all guests.

Book your stay at Hotel City Heart Premium for a seamless blend of comfort, convenience, and hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: IXC

Location

Guest Reviews

6.9
Based on 206 reviews
Cleanliness: 5.2
Service: 7.5
Location: 9
Room Quality: 5.6
Amenities: 7
Value for Money: 7.4
Food and Beverage: 6
Overall Experience: 7.5
B
bishnu ravi • solo_traveller • in
9
2026-08-28 • via Nuitee
D
Dron • couple • in
10
2026-08-17 • via Nuitee
O
Olivier • solo_traveller • fr
8
Pros:

Bien placé en centre ville. Personnel agréable.

Cons:

Salle de bain un peu vieillotte

2026-07-20 • via Nuitee
N
Nachhattar • couple • us
9
Pros:

cleaning

Cons:

staff

2026-07-18 • via Nuitee
H
Harshit • solo_traveller • in
9
2026-07-18 • via Nuitee
A
Akhil • solo_traveller • in
10
Pros:

Location and amenities

Cons:

Complimentary breakfast was very poor.

2026-07-01 • via Nuitee
Наталья • solo_traveller • ua
9
2026-06-24 • via Nuitee
V
Viktor • solo_traveller • de
5
It needs refurbishment and has a great potential if done properly.
Pros:

Location was very good

Cons:

Sheets weren’t clean, the ac sounds like a tractor above your head. The bathroom faucets need changing. Staff seemed unhappy.

2026-06-16 • via Nuitee
R
Rima • solo_traveller • lt
10
Pros:

I loved the hotel, room was spacious, comfortable bed, good breakfast, some options to choose. In a hotel there is nice rooftop restaurant with live music.

Cons:

Nothing to complain

2026-05-28 • via Nuitee
H
Hanna • couple • no
6
2026-05-27 • via Nuitee
P
Praveen • extended_group • in
3
2026-05-15 • via Nuitee
U
Uttam • couple • in
9
Pros:

Good to stay in the hotel for few days

2026-05-08 • via Nuitee
M
MADHUMITA • solo_traveller • in
9
2026-05-04 • via Nuitee
V
Vijay Partap • extended_group • in
10
Nice stay
Pros:

Good

2026-05-03 • via Nuitee
A
Ashok • couple • in
5
Pros:

Location

Cons:

Old furniture and not clean

2026-05-03 • via Nuitee
G
Gurdeep • couple • nz
10
2026-04-29 • via Nuitee
P
Parneet • solo_traveller • in
10
2026-04-29 • via Nuitee
D
didier • solo_traveller • fr
8
Pros:

Situation
Propre dans l ensemble
Chambre correcte

2026-04-27 • via Nuitee
D
Dhruv • solo_traveller • in
5
Pros:

Location

Cons:

Old infrastructure

2026-04-22 • via Nuitee
G
Gurdeep • couple • nz
10
Nice place to stay with family
Pros:

Clean rooms, friendly staff, good food.

Cons:

N/A

2026-04-21 • via Nuitee