InterContinental Sanya Haitang Bay Resort by IHG

Hotels
•
IHG
9 (21 reviews)
No 128 North Haitang Road, Haitang Bay, Sanya, Hainan, 572013 , Sanya , CN
86-898-88658888

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Fantastic room
Good service
Nice amenities
Delicious food
Cons:
Limited amenities
Expensive for some guests
Minor maintenance issues
Lack of spa services
Limited breakfast options
Long wait times for service

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
8.2
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.1
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:11

Property Description

Escape to the serene beauty of InterContinental Sanya Haitang Bay Resort, where luxury meets tranquil beachside bliss.

Indulge in Relaxation: Treat yourself at our full-service spa, designed to rejuvenate your mind and body. For those seeking adventure, enjoy our two outdoor swimming pools and state-of-the-art fitness center.

Savor Culinary Delights: With four exquisite restaurants including the All Day Restaurant, you can revel in diverse dining experiences or enjoy convenient room service at your leisure. Start your day with our delicious buffet breakfast, available daily.

Stay Connected and Comfortable: Our 295 air-conditioned rooms are equipped with minibars and complimentary Wi-Fi to ensure you stay connected. Additionally, our comprehensive amenities include a business center, meeting rooms, and complimentary self-parking for your convenience.

Book your unforgettable stay at InterContinental Sanya Haitang Bay Resort today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 21 reviews
Cleanliness: 7.8
Service: 8.2
Location: 8.3
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.1
K
Kin yu • partner
6
Pros:

The adult swimming pool is always closed!!!! It says guests need to tell hotel 30 minutes in advance if we want to use the swimming pool then they open it.i never encounter such in 5 star hotel before!
The hotel is overall old now, needs renovation. Activities for adults not much. Overall not feel so resort like.

2025-04-15 • via Nuitee
J
Jie
10
Pros:

Nice location

2025-04-11 • via Nuitee
P
Petty Chen • family
10
Pros:

Hotel is in a nice and safe location with easy access to transportation and a big mall nearby with good shopping and dining options. Note that swimming at the beach is not allowed and the adult pool was closed as of April 2025, which we weren’t aware when we booked. Lots of really nice facilities for kids of all ages. Decent service though most staff does not speak English at all.

2025-04-11 • via Nuitee
P
Ping
10
Pros:

I had a wonderful stay! The facilities were clean and comfortable, but what truly made my experience exceptional was the outstanding service.

Special Thank you to Avril, for making my visit so memorable! I highly recommend this hotel to anyone looking for a great stay with top-notch service.

2025-03-04 • via Nuitee
V
Verified traveler
10
Brilliant hotel
Pros:

This hotel is excellent - impressive building & facilities with slow, relaxing vibe, not as crowded as some other hotels with all the screaming kids and anxious parents. It’s all very chill. Have to emphasize that Stella Li was super nice and helpful!

2024-08-18 • via Nuitee
B
Boon Tiong • partner
8
Pros:

建设多点步行街和购物广场餐饮服务，方便的公交服务系统可以到各种景点，这样大衆化服务最好。

2024-05-31 • via Nuitee
V
Verified traveler
10
Pros:

环境很舒适，服务也很周到，强烈推荐入住，下次再来。

2021-03-06 • via Nuitee
W
Wolfgang
8
Schwimmen / Baden im Meer nicht erlaubt
Pros:

Hotel an sich ist sehr gut. Schöne Anlage mit gutem Service. Zimmer sind großzügig mit einem schönen Badezimmer. Aquarium Restaurant ist definitiv ein Besuch wert. Was uns aber sehr gestört hat, ist das der Strand obwohl sehr schön, nicht zum Sonnenbaden und schwimmen freigegeben ist. Laut aussage auf Anordnung der Provinz Regierung. Und nur zum Spazieren gehen am Strand würde ich da nicht mehr hingehen. Pool ist ok aber richtig schwimmen im Meer ist etwas anderes.

2020-10-03 • via Nuitee
X
XUETING
10
不错
Pros:

不错

2019-06-24 • via Nuitee
K
Kevin
10
服務好, 值得推介
Pros:

一切都很好, 中餐廳好好味, 服務又好, 值得推介.

2019-06-09 • via Nuitee
K
Kevin
10
服務好好
Pros:

這次住套房, 服務特別好。

2019-06-07 • via Nuitee
N
Nana
8
酒店大 漂亮和有沙灘在附近
Pros:

酒店整體是不錯的，環境和酒店設施都不錯。只是水族館餐廳價錢較貴，還有客房服務不太滿意，打幾次服務中心都沒人接，通了又說打錯電話，有點莫名奇妙！除了客服中心一般，其他都還可以。

2018-08-09 • via Nuitee
V
Verified traveler
8
驚嚇
Pros:

Free upgrade 到豪華房，瞓到一半，個煙霧感應器響，前後搞咗45分鐘先settle,嚇醒咗...之後有offer早餐俾我哋，但係冇食。總體酒店係靚嘅，值得住，附近有dfs

2017-09-04 • via Nuitee
V
Verified traveler
8
Quiet place but not convenient to anywhere
Pros:

Quiet location, only a shopping mall is near the hotel. And the food inside the mall is fair taste. It is a wonderful hotel if you plan to stay at the hotel and enjoy the facilities for all time of the trip. Otherwise, i recommend another hotel which is not located in haitong bay in sanya

2017-04-13 • via Nuitee
V
Verified traveler
8
Pros:

感觉相当普通，和其他豪华五星酒店有一点差距

2017-02-12 • via Nuitee
C
CHIENLI KENNETH
10
五歲的女兒說：「我可以留在海南島，不回香港嗎？」（其實你係鍾意間酒店，唔係海南島囉 LOL）
Pros:

一間非常合適一家大小渡假的酒店。房間非常寬敞，床舖、嬰兒床也非常乾淨、衛生。有點失望是沒有提供咖啡機，未能在大海景的露台裡邊hea邊歎咖啡。而且電視台選擇極不理想，連DisneyChannel或CartoonNetwork也未能提供，使女兒只能看央視少兒台，hahaha....

酒店前大草坪，可在草地上玩大半天也沒問題，而且滅蚊工作做得很好，一粒也沒有咬過。

沙灘很寧靜，不過懷疑有很多不是酒店的遊客在使用，而且放置毛巾的櫃是上了鎖，未能取用。泳池是細了一點、讓小朋友玩的設施也不夠，而剛巧到埗的第一二天天氣較涼，池水很冰，不能下水，只能待在小小的熱水按摩池裡與大媽們共游。但女職員很細心還替女兒披好毛巾，免她著涼。

兒童室每天提供不同活動給小朋友，參加了在海底隧道舉行之繪畫班，非常開心。

兒童室也多遊樂設施，但反斗車王、馬達加斯加企鵝便反覆播放（我也被逼看了兩三次），而女兒的拖鞋竟在門外被偷走（已經提防被誤取而寫上了「中文姓名」！怒！）

餐廳質素不錯，但選擇較少，但可以走到五分鐘旁的商場food court用餐。建議可以有接駁車去商場，拖著兩個小孩走過爛路到商場，又要經過停車場，頗危險。

機場往酒店車程比較遠，酒店有專車接載，但班次很少，而且接不到由香港來的港龍班次，要我們自費300人民幣到酒店（來回共用了600元）。

要留意房間浴室地面較滑，一歲多的小兒子便在四天裡滑倒三次，碰到頭哇哇大哭。

2016-04-01 • via Nuitee
M
Margie
10
超棒
Pros:

酒店有一个很大的草坪 宝宝爬着很舒服
婴儿床也可以做游戏床很安全 有宝宝泳池水是温的 朝海的房间很大很漂亮 过年期间酒店还安排了很多有年味的活动 舞龙舞狮 还有财神给宝宝发巧克力 工作人员很helpful 就是订餐什么的需要银行转账有一些麻烦 过年是套餐不可以单点。靠近海滩 有一个很棒的海底餐厅 婴儿床很适合宝宝 。没什么说的了为什么还不让我留言…

2016-02-14 • via Nuitee
H
helen
8
Mrs
Pros:

Very good hardware: hotel room in particular but software such as staffing and social graces of guests at the hotel must live up to the hotel's luxury facilities!

2016-02-14 • via Nuitee
C
cheuk lam
8
Excellent service and view
Pros:

The service was excellent that free drinks are offered while we are waiting for the room. The balcony and pool are great

2015-10-30 • via Nuitee
V
Verified traveler
6
Pros:

Hotel building, playground, and private beach are nice, but the restaurant service was very poor. We stayed at Shangri-la hotel Sanya for two nights and here for one night. We love Shangri-la more.

2015-08-17 • via Nuitee