Children allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Excellent breakfast
Cons:
Noise from the street
High breakfast price
Heating issues

Categories

Cleanliness
8.71
Guests noted the cleanliness of the hotel as a strong positive aspect during their stay.
Service
9.18
The staff was described as warm, friendly, and efficient, often exceeding guest expectations.
Location
9.22
The hotel's proximity to Gran Via and other points of interest was frequently praised.
Room Quality
8.37
Rooms were generally comfortable; however, some mentioned issues like heating and lights.
Amenities
8.7
Facilities were satisfactory, but some amenities like the terrace were under maintenance.
Value for Money
8.16
Some guests felt that the price of certain amenities, like breakfast, was on the higher side.
Food and Beverage
9.01
The quality and variety of the breakfast received positive feedback from many guests.
Overall Experience
9.08
Overall satisfaction was high, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:52

Property Description

Luxurious Accommodation
Hotel Indigo Madrid - Gran Via offers air-conditioned rooms with free Wi-Fi and modern amenities, including rainfall showers and plush bathrobes.

Prime Location
Situated in the heart of Madrid, guests are just steps away from the vibrant Gran Via street and within walking distance to the bustling Puerta del Sol District with its array of entertainment options.

Convenient Facilities
Guests can enjoy a shared outdoor pool, sun terrace, restaurant, and bar on-site. Plus, with Madrid's top attractions like the Royal Palace and Plaza Mayor Square just a short walk away, your stay promises to be both comfortable and memorable.

Book your stay now at Hotel Indigo Madrid - Gran Via for an unforgettable experience in the heart of the city!

Important information:

Please note the seasonal pool will be closed starting September 20th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-04-30 until 2026-02-19
Swimming pool: Closed from Thu, Feb 19, 2026 until Sat, May 2, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1412 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.01
Overall Experience: 9.08
O
Oksana • family_with_children • es
10
Чудові враження від короткої відпустки
Pros:

Приємно вражена відчуттям затишку у цьому готелі. Стильне оформлення номерів, там було все що нам могло знадобитись. Зручне ліжко, приємний сніданок.
Локація дуже зручна.
Окремо хочу виділити сервіс та комунікацію на рецепції. Все дуже сподобалось.

Cons:

Немає зауважень.

2026-04-18 • via Nuitee
N
Nikhil • solo_traveller • gb
1
2026-04-09 • via Nuitee
B
Bastjan • extended_group • pl
10
2026-04-08 • via Nuitee
Z
Zoltán • family_with_children • hu
8
2026-04-08 • via Nuitee
D
Dániel • family_with_children • hu
8
2026-04-06 • via Nuitee
A
Arantza • family_with_children • es
9
2026-04-05 • via Nuitee
S
Selim • couple • tr
10
2026-04-02 • via Nuitee
V
Víctor • couple • es
10
Paso fugaz por Madrid.
Pros:

Muy buen hotel situado prácticamente al lado de la Gran Vía, desayuno muy rico y habitaciones muy detallistas.

La camarera del desayuno muy agradable.

2026-03-29 • via Nuitee
A
André • couple • nl
9
2026-03-28 • via Nuitee
F
FILIPPO • extended_group • gb
8
2026-03-21 • via Nuitee
F
Flor de Maria • couple • gt
10
Pros:

Excelente ubicacion y la atencion muy cordial

2026-03-19 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-03-17 • via Nuitee
C
Carol • couple • cl
10
Pros:

El personal fue super amable. Llegamos temprano ese día a Madird y nos permitieron entrar antes a la habitación.

2026-03-16 • via Nuitee
T
Tamir Reisin • couple • il
10
Great place to feel the city at a moderate price and great service
Pros:

The hotel is exactly what you expect from a city hotel: exceptional location, cozy and comfortable rooms (after renovation), great breakfast (and very nice restaurant). there is proof bar with a small piscine that is close these days but still nice to sit there for a drink.
But the most remarkable thing is the kindness of the staff, at the reception as well as the restaurant.

Cons:

There are still some renovations going on some at some times during the day it might ba a little noisy bit nothing tremendous.

2026-03-07 • via Nuitee
G
Gabriel M Rodriguez • family_with_children • pr
10
Muy cerca de todo
Pros:

Todo fue excelente

Cons:

N/A

2026-03-05 • via Nuitee
J
Jenifer • couple • es
10
Pros:

Si

Cons:

Todo genial

2026-03-01 • via Nuitee
M
Mia • family_with_children • fi
5
Pros:

The room was spacy

Cons:

At the breakfast quests were fighting about tables, because staff didn't allowed people to sit on other side of the room.
Curtains did not cover whole window

2026-02-26 • via Nuitee
K
Korhan • couple • tr
10
Great location
Pros:

Great Location

2026-02-13 • via Nuitee
D
Daniela • couple • mt
10
The seevice was excellent. Large selection of buffet breakfast which included an eatra selection a la carte. Sraff was f
Pros:

It was very central

2026-02-11 • via Nuitee
V
Víctor • couple • es
10
Madrid: Ocio y negocios.
Pros:

Todo.

Cons:

Se eleva un poco el precio.

2026-02-09 • via Nuitee