Comfort Suites Marietta-Parkersburg

Hotels
•
Comfort Suites
9 (695 reviews)
202 Cherry Tree Lane , Marietta , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious room
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Inoperable amenities
High price for quality

Categories

Cleanliness
7.96
Stains on sofa and bedding; dust covering surfaces; black mold growing in walls.
Service
9.93
Manager was friendly and attentive, and responded quickly to issues.
Location
9.97
Close to downtown and easy access to I-77.
Room Quality
8.92
Room was decent sized and clean but could use better upkeep.
Amenities
6.95
Pool and hot tub were closed, which was a significant disappointment.
Value for Money
8.91
Outrageously expensive compared to cleanliness and available amenities.
Food and Beverage
9.46
Breakfast was excellent with a good variety.
Overall Experience
9.93
Despite issues, overall stay was pleasant and enjoyed by the family.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites Marietta-Parkersburg is conveniently located near Interstate 77, providing easy access to Marietta College and popular historical sites like the Campus Martius Museum and Historic Front Street.

Relaxing Amenities
Guests can unwind in the indoor heated pool, stay active in the 24-hour fitness center, and enjoy complimentary Wi-Fi and a free newspaper during their stay.

Modern Room Features
Each guest room is equipped with a recharge device with AC and USB outlets, along with a microwave, refrigerator, and sofa sleeper. Some rooms also include a coffee maker and flat-screen TV.

Book your stay at the Comfort Suites Marietta-Parkersburg for a comfortable and pet-friendly experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PKB

Location

Guest Reviews

9
Based on 695 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 6.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.93
A
alysa • couple • us
10
2026-10-26 • via Nuitee
N
Niranjan • solo_traveller • ca
4
Pros:

Nothing

Cons:

Rooms.. elevator.. bed.. facilities.. staff

2026-10-25 • via Nuitee
C
Chris • family_with_children • us
10
Pros:

Comfortable beds and clean property

2026-10-16 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-10-16 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-10-16 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-10-16 • via Nuitee
C
Charles • couple • us
4
It was clean but overall it was a disappointment.
Pros:

It was clean
.

Cons:

The pool, hot tub and fire pit doesn't work.

2026-10-15 • via Nuitee
R
Richard • extended_group • us
7
Pros:

The second shift front desk, person was extremely helpful for all my questions upon arrival and during my time of the visit.

Cons:

The pool and hot tub were closed

2026-10-15 • via Nuitee
K
Kinch • couple • us
2
The guest comfort seemed a low priority to the staff.
Cons:

The front desk person was standing outside smoking when we arrived. We waited around 15 or 20 minutes before finally going out side to retrieve him. The TV in our room did not work. It was not the room we had reserved. We had reserved a room with a couch the one we were given, had no couch.

2026-10-11 • via Nuitee
C
Candy • solo_traveller • us
9
2026-10-08 • via Nuitee
R
Rebecca • solo_traveller • us
10
2026-10-07 • via Nuitee
E
Elizabeth • couple • us
8
It was a pleasant stay. Clean and comfortable.
Pros:

The room was spacious, had some nice seats, tables, plenty of outlets, lighting was good, AC wasn't too loud, plenty of towels. The breakfast was quite good - bran flakes, bagels.

Cons:

The carpet had a few dirty patches. I'd have preferred them to use china crockery and silverware rather then disposable, but at least the bowls were paper rather than styrofoam. Also would have preferred the juice to be from a machine rather than individual plastic pots.

2026-09-16 • via Nuitee
R
REGINA • solo_traveller • us
7
2026-09-16 • via Nuitee
J
Joni • couple • us
2
Only stayed 1 night and was booked for 2 couldn’t do the smell
Cons:

There was a bad odor of pet urine and visible spots all over the carpet very dirty

2026-09-11 • via Nuitee
C
Charles • family_with_children • us
1
Don’t use booking. It’s falsely representing this hotel and unfortunately they will lose business
Pros:

The staff at the hotel front desk was great. Booking is horrible to deal with

Cons:

We specifically reserved a room for the pool for a 10th birthday roughly an hour and a half before arrival We went to the front desk and was told not one butTHREE amenities were not available and they had no control with the false advertising from booking website. They immediately apologized and cancelled my reservation but said I had to contact booking for a refund. I’ve tried multiple times but booking is extremely difficult to deal with in customer service. I’ve been unsuccessful after multiple attempts to get them to understand I wasn’t at the hotel 5 minutes before we went to the one next door who didn’t falsely advertise nor did I use booking again. Terrible experience. Will never use again nor recommend. Lesson learned and I will provide receipts, times, communication on every public website possible. The hotel staff was very nice and helpful. . AFTER reading another review booking had plenty of time to update the website to say the pool, hot tub, laundry service and air conditioning wasn’t available. I hated to leave a negative review towards the hotel but with the aggravation of dealing with booking I felt this was my only option Choice hotels should remove themselves from being able to book a room through booking.com I travel ALOT and have never dealt with so much lack of customer service.
Update—. You’re completely joking with your response. Host us in the future? Not a chance. Such a joke. You obviously need that $$ you falsely advsrtised for because that’s the last penny booking or choice hotels will get from me! Sorry for the bad review but you earned it 😊

2026-09-08 • via Nuitee
M
Michele • extended_group • us
5
Would have been excellent if it weren’t for no a/c and pool being out of service…..this was not noted at time of my
Pros:

Spacious and accommodating

Cons:

Very hot in lobby and hallways—no a/c working in those areas. The pool was not in service either! Quite disappointing…

2026-09-05 • via Nuitee
B
Bland • solo_traveller • us
7
2026-09-02 • via Nuitee
J
Jody • couple • us
5
OK
Pros:

Location

Cons:

Dirty carpet-elevator not always working-lobby hot-water leaks at front desk

2026-09-01 • via Nuitee
R
Robert • couple • us
7
Will not stay again
Pros:

Great location

Cons:

Pool was closed, no air conditioning Im halls or lobby

2026-08-18 • via Nuitee
L
Lisa • couple • us
8
Would stay again
Pros:

Destiny was fantastic!!! Very friendly and helpful

Cons:

Sink drain did not drain properly

2026-08-14 • via Nuitee