Holiday Inn Express & Suites Emporia Northwest by IHG

Hotels
•
Holiday Inn Express
7.8 (129 reviews)
3007 West 18th Avenue , Emporia , US
+1 620-343-1111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Breakfast frequently praised (good variety, many choices)
Very convenient location (close to college / local points of interest)
Friendly, accommodating staff who assisted guests on arrival
Many guests reported nice, clean rooms
Cons:
Inconsistent cleanliness (some rooms not cleaned, housekeeping skipped)
Building shows wear and needs updates (scratched elevators, damaged walls/doors)
Amenity failures: empty/unused bathroom dispensers, pancake machine problems, no towels in fitness center
Limited/awkward parking layout

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms, but multiple reviews report rooms not cleaned, beds unmade and housekeeping skipped certain areas — overall below average cleanliness.
Service
9
Generally very positive: staff described as welcoming and accommodating (helpful on arrival, provided water/room). There are isolated reports of indifferent front desk responses, but overall service is a strength.
Location
9.5
Consistently praised: convenient location, close to college and local points of interest; multiple guests selected the property for its location.
Room Quality
6.8
Mixed condition: some guests received nice, comfortable rooms, while others noted a tired building with scraped elevator doors, banged-up walls/doors and general wear — quality is inconsistent.
Amenities
6
Below average: repeated issues with bathroom dispensers not refilled, a malfunctioning pancake machine, no towels in fitness center and awkward/limited parking layout reduced amenity satisfaction.
Value for Money
7.8
Not widely discussed; assigned target overall rating. One guest noted price was a few dollars higher than alternatives and felt the building's condition didn't fully justify that premium.
Food and Beverage
8.5
Generally positive: many guests praised the breakfast offerings and variety, though some experienced issues with the pancake machine and occasional breakfast service problems.
Overall Experience
8.3
Mixed but leaning positive: several guests called their stays delightful and said they'd return, while others had serious cleanliness/quality issues that prevented repeat stays. Net experience aligns with an above-average stay with notable inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Located near the intersection of Interstate 335 and Interstate 35, Holiday Inn Express & Suites Emporia Northwest offers easy access for travelers.

Modern Amenities
Each guest room is equipped with free Wi-Fi, flat-screen TVs, a refrigerator, coffee machine, and a microwave. Additionally, guests can enjoy the indoor pool, fitness center, and complimentary breakfast.

Nearby Attractions
Just an 8-minute drive from Emporia city center and less than 6 km from Emporia State University, our hotel is the perfect choice for both business and leisure travelers.

Book your stay at Holiday Inn Express & Suites Emporia Northwest for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICT

Location

Guest Reviews

7.8
Based on 129 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6.8
Amenities: 6
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.3
J
Jessica • family_with_children • us
8
2026-10-15 • via Nuitee
S
Susan • extended_group • us
10
2026-07-24 • via Nuitee
R
Randal • solo_traveller • us
8
2026-07-11 • via Nuitee
C
Connie • family_with_children • us
10
We’ll be back again, it was very nice! Thank you!
Pros:

Breakfast was delicious! Many great choices and all good!

Cons:

Everything was great.

2026-06-22 • via Nuitee
R
Randall • couple • us
5
We will not stay at this particular place again.
Pros:

Location

Cons:

Looked worn, our room was not cleaned, beds unmade, supplies not restocked. Front desk simple said “ Oh sorry”

2026-06-17 • via Nuitee
K
Kenneth • family_with_children • us
7
Clean room, but not the best breakfast.
Pros:

The room was nice and clean.

Cons:

We requested that the body wash be refilled two different mornings, but it never was filled. The pancake machine did not work well. The first morning the lady working the breakfast worked with the machine and finally got two weird looking pancakes out for me. The second morning a different lady was working and just told me to give it time, it would work. She finally took a look at the machine and got two pancakes out that went on the counter missing the plate that she had moved. I never got any that morning.

2026-06-15 • via Nuitee
E
Eric • couple • us
10
A delightful stay after a long day.
Pros:

This hotel including the staff were welcoming and accommodating after a very long day on the road. Gave us a great room and a couple of bottles of water.

Cons:

Parking has two different levels. Space where the hotel was built appears to have limited the builder and forced them to create a two tiered parking lot.

2026-05-27 • via Nuitee
Z
Z8215IGanthonyg • Family • Phoenix, Arizona
4
Nice location but building is tired and needs updating
Pros:

I passed on a few other hotels within blocks of each other in this convenient area. This room a few dollars more than others but my experience is very good with HI Express locations. I booked based on rating’s but this building is tired and could use an update. Elevators are the tell-all to a business. The elevator doors were all scratched with graffiti, the hallway wallpaper was poorly previously repaired and the room walls and bathroom door banged up pretty good. The fitness center had no towels and looks like housekeeping skipped over that room. If the price was cheaper, then I would expect this lower quality. This location is a no-go for me next time through

2026-05-26 • via Tripadvisor
T
Thiemann • couple • us
9
Pros:

the room

Cons:

??

2026-05-23 • via Nuitee
A
antonia • family_with_children • us
10
It was a good stay for me, I love the breakfast
Pros:

I was there for my graduation, it was so close to my college, so convinient

Cons:

I forget to bring shampoo and body wash, the dispensers in the bathronn were either empty or just no functioning

2026-05-17 • via Nuitee
B
Bonnie • solo_traveller • us
6
Dissatisfied
Pros:

Clean

Cons:

No coffee in my room. I have to bring my own k-cup machine?

2026-05-01 • via Nuitee
N
n0uzn • Business • Topeka, Kansas
8
Another good experience
Pros:

Stayed here two nights in room 212 while in town for business. Check in was quick. The room was clean. The bed was comfortable. A/C worked well. Hot breakfast was included. I would stay at this property again.

2026-04-12 • via Tripadvisor
C
Celeste • family_with_children • us
8
2026-04-06 • via Nuitee
M
McDaniel • family_with_children • us
5
Short
Pros:

Location

Cons:

Cleanliness

2026-04-04 • via Nuitee
P
Patrick • couple • us
10
I was very pleasowith the accommodations.
Pros:

Very clean and easily accessible

Cons:

I Couldn’t stay longer

2026-03-27 • via Nuitee
M
Marat • family_with_children • us
8
Pros:

Good nice hotel.

Cons:

The hvac kept coming on and off, need a good auto temp system

2026-03-20 • via Nuitee
S
stacy • family_with_children • us
3
Last stay here sorry to say
Pros:

Location was good. Breakfast was ok. I do not like sausage and that is what they had for the meat option so...didn't care for that. Pancake machine was not working and by the time it was, it was too late to take advantage of. Rooms were clean. Pet friendly.

Cons:

I will begin by saying that my husband and I had been staying at this location regularly for weeks prior due to a family situation. We were all there as a family, from out of state last weekend for the funeral of my father, and my daughter brought her two dogs, and upon check in, requested a late check out for next day to have a place to keep them while attending the funeral and graveside service. Her and her husband were told it would be ok, not to worry the day of check in, but when it was run by the management, the morning of the funeral she was told a late check out was not going to be allowed...so at the very last minute, they had to scramble to get around, pack, and find a solution for the dogs, load up and check out all within in 2 hours, as the funeral was at 10 am. Caused A LOT of additional stress on an already difficult day.

2026-03-10 • via Nuitee
M
Mary • couple • us
10
2026-02-12 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-01-21 • via Nuitee
P
Pam • couple • us
8
2026-01-10 • via Nuitee