Hotel Imperador

Hotels
7.6 (4346 reviews)
Av. Presidente Wilson, 184 , Santos , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Solarium
Sun terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Comfortable beds
Cons:
Cleanliness issues
Small rooms
Inconsistent service

Categories

Cleanliness
6.56
Several reviews mention issues with cleanliness and maintenance, indicating a need for improvement.
Service
8.03
Positive sentiments about the helpfulness of staff were noted, although some comments on service inconsistency impacted the score.
Location
8.57
Many reviews highlighted the excellent location, close to the beach and transport options.
Room Quality
6.52
Rooms were described as small, with some indicating issues such as poor maintenance, affecting the overall rating.
Amenities
7.55
Amenities like the pool and breakfast were positively mentioned, though some lacks were noted, such as limited options.
Value for Money
8.01
Reviews describe the hotel as a good value for money considering its location and services.
Food and Beverage
8.06
The breakfast received commendations for quality and variety, albeit with some dietary restrictions noted.
Overall Experience
7.53
Guests enjoyed their stays, but highlighted areas for improvement, leading to a decent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:00

Property Description

Panoramic Sea Views and Free WiFi
Hotel Imperador, located across from Santos’ José Menino Beach, offers stunning panoramic sea views from its rooftop sun terrace. Enjoy the convenience of free WiFi during your stay to stay connected with your loved ones or for work purposes.

Convenient Location and Nearby Attractions
With bars, shops, and restaurants within walking distance, Hotel Imperador provides easy access to all the city has to offer. Explore Gonzaga Beach just 2 km away, the city center 7.5 km away, and reach Santos Bus Terminal in just a 10-minute drive.

Comfortable Rooms and Delicious Breakfast
Relax in rooms featuring side or frontal sea views, equipped with air conditioning, flat-screen TV, and minibar. Start your day with a delicious buffet breakfast in the breakfast room, offering a variety of fresh fruits, breads, cold meats, and hot/cold drinks.

Book your stay at Hotel Imperador now to experience a perfect blend of comfort and convenience by the beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for R$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 4346 reviews
Cleanliness: 6.56
Service: 8.03
Location: 8.57
Room Quality: 6.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.53
A
Aldiza • solo_traveller • br
1
Pessima
Cons:

O banheiro tinha fedor de esgoto. Falei com a administração limparam os ralos. Abri a caixa de água do vazo e estava todo com mofo lodo. Tenho foto

2026-07-04 • via Nuitee
L
Leonardo • extended_group • br
9
2026-07-04 • via Nuitee
B
BSB Viajante • solo_traveller • br
7
Pros:

O custo benefício, especialmente pra uma estadia rápida, é muito bom

2026-07-03 • via Nuitee
J
Julieti • solo_traveller • br
7
Pros:

Localização excelente

Cons:

Quarto com pouco cobertor, um local bom porém básico

2026-07-01 • via Nuitee
L
Lilian • couple • br
6
Pros:

Localização

Cons:

Cheiro do produto de limpeza

2026-07-01 • via Nuitee
L
Luciana • couple • br
8
2026-07-01 • via Nuitee
L
Lilian • extended_group • br
6
Não tem elevador na garagem. Tivemos que subir com as malas pela escada.
Pros:

Localização

Cons:

O produto de limpeza que colocam no banheiro fica um cheiro muito forte.
Não é agradável.
Minha mãe tem bronquite e teve dificuldade com o cheiro forte.

2026-07-01 • via Nuitee
T
Theotonio • solo_traveller • br
7
Pros:

Localização excelente.

Cons:

Chuveiro: as torneiras quente/frio não equilibram a temperatura. O banho ficava ou muito quente, ou muito frio

2026-07-01 • via Nuitee
F
Flavia • couple • br
10
Uma equipe unida , e pronta a fazer o melhor 👏👏👏
Pros:

Tdo organizadissimo

Cons:

O q pedimos foi rapidamente atendido. Ñ posso nem reclamar.

2026-06-30 • via Nuitee
A
Alex • solo_traveller • br
8
2026-06-30 • via Nuitee
M
Mary Celi • solo_traveller • br
9
2026-06-30 • via Nuitee
A
Andrea • solo_traveller • br
5
Wi-Fi péssimo.
Pros:

Chuveiro bom. TV boa com muitos canais. Funcionária da limpeza atenciosa. Café da manhã bom, apesar de bem simples. Custo razoável para o que oferece.

Cons:

O Wi-Fi NÃO FUNCIONA. Reclamei diversas vezes.

2026-06-29 • via Nuitee
C
Camargo • couple • br
5
Decepcionante
Pros:

Localização

Cons:

Vaga, quarto e seus componentes.

2026-06-29 • via Nuitee
V
Valdir • solo_traveller • br
9
2026-06-29 • via Nuitee
C
Cristiane • solo_traveller • br
10
2026-06-29 • via Nuitee
L
Luiz • solo_traveller • br
10
2026-06-26 • via Nuitee
V
Victor • solo_traveller • br
10
2026-06-26 • via Nuitee
L
Leandro • solo_traveller • br
9
2026-06-24 • via Nuitee
R
Ribeiro • solo_traveller • br
10
2026-06-24 • via Nuitee
M
Maria De Fátima • solo_traveller • br
8
2026-06-23 • via Nuitee