Phuket Airport Inn

They advertise a shuttle but they didnt have a shuttle available. They didn't offer to pay for the taxi ride either.

Great place to stay near the airport

The holet wasnt the cleanest either the best but i just stayed one night to be close to the airport in an early flight so if that its your plan can work for one night because ist close to the airport and have a lot of restaurants around. Not recomended for long stay

Run down old hotel smelled moldy and needs updating. No security, no safe, no customer service.

We are a family of 3 with a 12 month baby. We booked this hotel because it was in a convenient location with a free pick-up arrangement from the airport. It was going to be our pit stop over night before heading down south to a resort hotel near Kata Beach the next morning.

Unfortunately they were unresponsive when we tried to contact them via message during our connecting flight in Bangkok for a pickup but ended up walking to the hotel from the airport.

The hotel its self was clean and all standard amenity with good air conditioning and wifi and water bottle.

Our room was on the 2nd floor and they didn't have an elevator so had to carry our luggage which was not a big deal but if you have two luggages per person you may need to make two rounds.

One of the bedside table lamp had a loose socket and did not work. The shower drain was not great and very slow and water will start to accumulate creating a puddle, not to a point where it will flood.

Theres a few street food opened late and grocery stores and convenient stores near buy.

The YES currency exchange is a 3min walk which had a great rate which I highly recommend.

Depending on the purpose of stay it may differ for other people but for us this time it was very cost efficient and good. If they had the pick up arrangement from the airport I would have given a higher rating.

Conveniently close to the airport for a late night arrival. Plenty of street food establishments and a 7/11 nearby. Suited my needs for 1 night perfectly. Good value for money.

Absolutely terrible there's no other word, certainly do not recommend for accommodation.

Staff and hotel were very accommodating. My issue with the amenities is with Orbitz/Expedia not updating their own website. No shuttle. No pool. Owner said they informed you. This was particularly disappointing b/c my wife was in a foreign country, arrived first, and had to ride with a stranger which is why I chose a hotel that had a shuttle.

Excellent hotel and lovely staff!

All night I had issues with the wifi. I asked the owner of the hotel to check out at 1 instead of noon because their internet was out and I needed it for work. He wanted to charge me a extra 100 baht for one hour. The whole time talking with him he was on his phone playing video games and talking disrespectfully to me.

Got to the hotel & they had double booked me so had to move me to a different hotel. This could of been dealt with a little bit differently

Dont waste your time. This property is low budget, hot and smell

If you want to stay there better go along with POLICE OFFICERS / COPS
because the lady who calls HERSELF a manager, owner of the hotel is as DANGEROUS as a WOLF

Our reservation included a free shuttle to airport
Our flight was delayed and we informed them and requested them 6 hours prior to change the pickup time.
She started yelling and without listening to us started telling us to get out, showed finger and when I started making a video recording she came to me and pushed me and was about to beat me but people came for rescue.

We started calling for police and we had the recording the way she pushed me and snatched my phone away.

But a gentleman came and apologized a lot to us and after long she said sorry just to refrain from police station

We've travelled all over the world and nowhere seen such a lady who is not a lady but a jungle animal

GOD SAVED US !!

GOD BLESS THEM WITH WISDOM !!

DONT EVEN TRY TO TAKE A RISK TO GO THERE

The reservation clearly mentioned free airport transfer but the lady at the reception refused saying no driver is available. Also, they did not provide any reciept of my stay there.

Disgracefully rude receptionist......................

WiFi was good the room was clean and comfortable bed good water pressure in shower with hot water 3 mins from airport some restaurants close by. I would start again if needed a place close by the airport.

Not excellent but not bad at all for one night stay. The hotel is near by Phuket airport they also provide free shuttle service upon request. Good a/c, hot water, free bottled water. Staff is friendly. Reasonable price!

A nice place to stay temporarily.

I and my friend were confirmed about the hotel stay and received all updates regarding the stay at Phuket Inn Hotel and when we reached the hotel at 11 pm, the hotel manager denied us check-in and rudely asked to leave the premises.
When we tried to ask the reason, manager just asked to get lost and said no MakeMyTrip people allowed. Any sort of help was refused and we were left stranded in a foreign country without any help.
MakeMyTrip helplines were expectedly busy and we did not get any response so we had to book a different hotel.
When I raised a ticket for this issue at MMT, the customer service guy Samanthan called me once when I was busy and when I could not receive the call, the ticket was closed as resolved. So if you’re stranded in foreign country, you’re supposed to call MMT hundreds of times to get any help and yet won’t get it while if they call you, you’re supposed to answer in the first call or the issue doesn’t exist.
When I checked the Twitter handle of MMT for the customer care, I found out hundreds of people trying to get refund for months and MMT replying with generic answers.

SO DO NOT BOOK THIS HOTEL EVER THROUGH MMT OR ANY OTHER SERVICE PROVIDER NOR SHOULD YOU USE MMT.

Stayed here one night before early flight. Room is crawling with ants. No coffee facilities. AC not working. TV not working. Nothing to do in the area. Good thing only one night. Won't be back to this