Plaza Santa Ponsa Boutique Hotel - Adults Only

Hotels
8.7 (1087 reviews)
Plaza Santa Ponsa, 2 , Santa Ponsa , es

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Personalized touches
Cons:
Unclean rooms
Maintenance issues
High prices for quality

Categories

Cleanliness
7.25
Issues with cleanliness noted in multiple reviews, including unclean rooms and unpleasant odors.
Service
9.99
Excellent service highlighted in multiple reviews with personalized touches and attentiveness from the staff.
Location
9.26
Convenient location noted, close to amenities and beach.
Room Quality
8.21
Rooms were generally nice, but some lacked storage and had maintenance issues.
Amenities
8.74
Amenities were good with several positive mentions, but some reviews indicated a lack of variety.
Value for Money
7.7
High price for the quality of accommodation noted; not seen as worth the cost by some guests.
Food and Beverage
8.75
Breakfast and drinks were positively reviewed; some opportunities for improvement on variety.
Overall Experience
9.72
Generally positive feedback with several guests recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Luxurious Accommodation with Modern Amenities

Located on Plaza Santa Ponsa, Plaza Santa Ponsa Boutique Hotel offers a sophisticated stay just steps away from the beach. The modern-style rooms feature balconies, air conditioning, and free WiFi, providing a comfortable retreat.

Gourmet Dining and Unique Cocktails

Indulge in delicious cuisine at the hotel's restaurant offering show cooking and a refreshing drink at the spacious terrace. Unwind at the Cubanito Cocktail Bar with its unique decor and wide selection of drinks. Don't miss the daily served breakfast to start your day right.

Convenience and Leisure Activities

With a 24-hour reception, free lobby WiFi, and excursion arrangements, guests' needs are always met. For leisure, a tennis club and golf courses are nearby, and the bustling center of Santa Ponsa is a short stroll away. Conveniently located, Palma and its airport are within easy reach, and rental cars are available for further exploration.

Book now for an unforgettable stay at Plaza Santa Ponsa Boutique Hotel.

Important information:

When booking half board, note that drinks are not included.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1087 reviews
Cleanliness: 7.25
Service: 9.99
Location: 9.26
Room Quality: 8.21
Amenities: 8.74
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.72
A
Andreea solo_traveller gb
10
Perfect
Pros:

I loved everything about it!
From how you are welcomed to everything in between.

Cons:

Nothing

2026-07-18 via Nuitee
C
Craig couple gb
10
Loved every thing about the hotel and location!
Pros:

Friendly staff, great breakfast, room very spacious and near to everything.

Cons:

Nothing

2026-07-17 via Nuitee
E
Emilia solo_traveller pl
10
Pros:

Lo staff fantástico! Pulizia impeccabile, super location soprattutto per chi si muove in trasporto pubblico, colazione molto variata e molto buona, ambiente tranquillo.

Cons:

Non c’è nulla

2026-07-16 via Nuitee
J
James couple gb
9
2026-07-16 via Nuitee
E
Elżbieta solo_traveller pl
8
Pros:

Położenie w pobliżu plaży.

Cons:

Monotonne śniadania.
Brak prowiantu w dniu wyjazdu mimo opłacenia śniadania.

2026-07-16 via Nuitee
C
Carine couple fr
9
Très bel hôtel bien situé proche de la mer, des commerces et restaurants
Pros:

L’emplacement, la gentillesse du personnel, le petit déjeuner

Cons:

RAS

2026-07-15 via Nuitee
N
Nadia solo_traveller gb
9
Lovely stay
Pros:

Perfect hotel, location staff cleanliness etc

Cons:

Air con wasn’t great in the suite I was staying in

2026-07-14 via Nuitee
C
Carsten couple de
7
2026-07-14 via Nuitee
T
Ted Vidar couple no
8
2026-07-14 via Nuitee
E
Elisabeth couple se
10
Pros:

Fantastiskt hotell med god frukostbuffé, härlig pool och mycket trevlig personal. Toppenhotell👍🏼

2026-07-13 via Nuitee
J
John couple ie
9
Highly recommended
Pros:

Location , all staff were superb and could not do enough for their guests

Cons:

Would love to see pool hours extended maybe 8AM to 8PM

2026-07-12 via Nuitee
N
Natalie couple gb
10
Clean, modern and excellent value for money!
Pros:

Clean, modern and excellent value for money! Amenities in the room were great, nice to have a kettle and a fridge. The location was perfect - great views from the balcony. The cleanliness of the room and all of the communal areas were always to a high standard! Great selection for breakfast and nice tables outside to sit and enjoy it each morning!

2026-07-11 via Nuitee
R
Rachel couple gb
6
Decent accommodation, easily accessible.
Pros:

The location was great, everything was very easily accessible. When we checked in the member of staff (English fella, didn’t catch his name) was super friendly, took his time with us and gave us loads of recommendations.

Cons:

We noticed a couple of ants in the bathroom on night 1 and by the next morning our whole floor in the room was covered in ants. When we complained to reception we were simply told they “can’t control all the insects” but they sent up maintenance who seemed to fix the issue however the floor wasn’t cleaned fully so we were left with dead ants in the bathroom and parts of the bedroom.
We paid for a hot tub room however there was very little privacy with the hot tub facing into a restaurant across the street and the bar right below us meant we heard absolutely everything into the early hours of the morning. If you want a quiet holiday, I wouldn’t recommend room 101. But the view was lovely!

2026-07-09 via Nuitee
N
Natalie couple gb
10
Perfect holiday
Pros:

Great hotel , friendly staff, clean modern rooms, would definitely recommend, perfect location to shops, restaurants and beach and local transport

Cons:

Nothing

2026-07-09 via Nuitee
S
Sean couple gb
10
2026-07-08 via Nuitee
P
PAUL solo_traveller ie
9
2026-07-08 via Nuitee
E
ELIZAVETA couple ru
9
Great value and location
Pros:

• Great value and location: The hotel completely lives up to its price-to-quality ratio. It is perfectly located just a 6-minute walk to a beautiful and clean beach. Renting an umbrella for two people costs €20 for the entire day.
• Wonderful staff: The long-haired lady working the afternoon shift was incredibly welcoming; she even showed us a few available rooms so we could choose our favorite, and always checked in on us to see how our day was going. Also, when I arrived late to breakfast and the coffee machines were off, a waiter with nice fluffy hair went out of his way to bring me a cup of tea outside, which was a very pleasant touch.
• Good food and facilities: Breakfast was quite good, especially the pancakes, fried eggs, and fresh sliced fruit. The hotel also has a nice pool area with attractive sun loungers, and providing beach towels is a very convenient service.
• Peaceful atmosphere: The environment is exactly what we wanted. The guests are mostly adults over 30, so there is no noise or rowdiness. It is a quiet oasis away from the loud, party-focused streets.

Cons:

• Strict check-out: We had to leave strictly at 11:00 AM. The receptionist wasn't willing to give us even an extra 15 minutes of flexibility, which felt a bit strange and slightly disappointing after getting used to such good service otherwise, especially since the next check-in isn't until 3:00 PM.
• Towel deposit after check-out: After checking out and taking our luggage, we wanted to borrow towels for the beach one last time. We were asked to leave a cash deposit because we were technically no longer checked in. While I understand the policy, it felt a little distrustful towards respectable guests.
• Room details: The bed was okay overall, but it could have been a bit softer and it squeaked a little bit when moving.

2026-07-08 via Nuitee
N
Niel couple gb
8
2026-07-07 via Nuitee
D
Daniel couple gb
9
Overall stay was good as location was good
Pros:

Was in a nice location

Cons:

Charged me 150 for an extension on my room for a few hours which I thought was abit extreme

2026-07-07 via Nuitee
C
Christine couple gb
10
Very chilled time
Pros:

Very central for everything staff amazing

Cons:

Nothing

2026-07-05 via Nuitee