Hampton Inn & Suites San Bernardino

Hotels
•
Hampton Inn
9 (848 reviews)
895 East Hospitality Way , San Bernardino , US
+1 909-890-0600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.71
Several reviews mention dirty bathrooms and a soiled carpet, indicating a need for improvement.
Service
9.68
Most reviews comment on friendly and helpful staff, with positive remarks about their service.
Location
9.72
Multiple reviews highlight the hotel's convenient and excellent location.
Room Quality
8.67
While many appreciate the bed comfort, issues like outdated decor and room size were mentioned.
Amenities
9.2
Mixed reviews on amenities; some enjoyed the breakfast while others found it lacking.
Value for Money
9.16
Overall, guests felt they received moderate value for their stay relative to the price.
Food and Beverage
8.21
Review sentiments on the breakfast were mixed, with complaints about freshness and variety.
Overall Experience
9.68
Despite some issues, many guests had a positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:12

Property Description

Convenient Location Near Big Bear Lake
Located just 40 minutes’ drive from Big Bear Lake, Hampton Inn & Suites San Bernardino offers a perfect retreat with an outdoor swimming pool for guests to relax and unwind.

Comfortable Accommodations
Each guest room features modern amenities including a 42-inch flat-screen cable TV, ergonomic work desk, and complimentary Wi-Fi. Guests can also enjoy tea and coffee-making facilities and a daily hot breakfast buffet.

Exceptional Guest Services
With a 24-hour front desk, free tea and coffee in the lobby, and a guest launderette on site, Hampton Inn & Suites ensures a convenient and comfortable stay for all guests.

Experience the convenience and comfort at Hampton Inn & Suites San Bernardino - Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

9
Based on 848 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.68
M
Michelle • couple • us
4
Pros:

the food

Cons:

they clean my room once only

2026-10-22 • via Nuitee
M
Mayra • extended_group • us
9
2026-10-21 • via Nuitee
J
Joanne • family_with_children • us
10
Very satisfied
2026-10-19 • via Nuitee
V
Vanessa • family_with_children • us
8
Pros:

The location

Cons:

A bug in the restroom, no clean room, while we were gone for the day.

2026-10-18 • via Nuitee
C
Chance • couple • us
10
2026-10-18 • via Nuitee
E
Erlene • couple • us
9
2026-10-15 • via Nuitee
C
Claudia • solo_traveller • it
10
2026-10-15 • via Nuitee
E
Elena • solo_traveller • us
9
Nice hotel, good breakfast, great staff.
Pros:

I liked the spaciousness of the king suite, with oversized desk and chair - it was important for me to have a dedicated workspace.
The rooms felt comfortable and cozy

Cons:

When I booked the room, I chose the room with seating area (sofa chair), but received nothing like that, and had to pay more to upgrade to what I wanted. That was a disappointment. Price for that room was much higher than online booking showed.

2026-10-13 • via Nuitee
J
Janelyn • family_with_children • us
10
2026-10-12 • via Nuitee
P
Pamela • couple • us
7
Okay
Cons:

For a king suite there was no coffee table nothing in the cabinets and no extra chairs.

2026-10-10 • via Nuitee
R
Rene • couple • us
9
2026-10-10 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-10-09 • via Nuitee
E
Ernesto • solo_traveller • mx
9
2026-10-09 • via Nuitee
H
Hernandez • solo_traveller • us
10
2026-10-08 • via Nuitee
A
Alma • couple • us
10
Will definitely book again.
Pros:

Everything was clean staff was very helpful and welcoming.

2026-10-08 • via Nuitee
B
Barocio • couple • us
9
2026-10-08 • via Nuitee
C
Caroline • couple • us
8
2026-10-07 • via Nuitee
C
Chavez • solo_traveller • us
10
2026-10-07 • via Nuitee
J
Jewel • couple • us
7
2026-10-07 • via Nuitee
O
Omar • solo_traveller • us
10
2026-09-19 • via Nuitee