Eric Vökel Boutique Apartments - Atocha Suites

Hotels
9.2 (1519 reviews)
Vizcaya 9 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
8.63
Mixed sentiments noted; some concerns about infrequent cleaning.
Service
9.6
Generally positive sentiments with friendly staff and helpful service.
Location
9.64
Well-rated for its convenient location and proximity to amenities.
Room Quality
9.59
Overall, rooms described as comfortable and well-equipped.
Amenities
9.12
Amenities appreciated, though some additional items suggested.
Value for Money
8.58
No major complaints; value seems reasonable given the service offered.
Food and Beverage
8.63
Limited feedback on food; kitchen facilities were a positive mention.
Overall Experience
9.8
Overall satisfaction, with many indicating a strong likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:55

Property Description

Luxurious and Convenient Boutique Apartments in the Heart of Madrid

Elegant and Spacious Apartments: Enjoy the comfort of fully equipped kitchenettes, stylish living/dining rooms, and private bathrooms in each apartment.

Prime Location for Exploring Madrid: Centrally located near Atocha Station, with easy access to top attractions like Playa Mayor, Puerta del Sol, and Prado Museum within walking distance.

Convenient Amenities: Benefit from free luggage storage and a helpful front desk to enhance your stay experience.

Experience the perfect blend of luxury, convenience, and hospitality at Eric Vökel Boutique Apartments - Atocha Suites. Book now for an unforgettable stay in Madrid.

Important information:

Please note that for reservations of 3 or more rooms, special conditions and extra charges may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking more than 3.000 Euros, different policies may apply.

For stays of 7 nights or more, there is a cleaning service every 7 days. Additional cleaning services can be booked at an extra costThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1519 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 9.59
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.8
J
jorrit • extended_group • nl
8
Pros:

Prima basic hotel, mooi centraal gelegen met winkels en horeca in de buurt. Ruim balkon en whirlpool beschikbaar. Vriendelijke en attent personeel.

2026-05-08 • via Nuitee
S
Sandra • extended_group • es
9
2026-05-07 • via Nuitee
S
SUBAŞI • extended_group • tr
8
Pros:

The location was very close (3 min) to the subway, shops, and other cafes. The place had everything you may need in a house(iron, dishwasher, washing machine and required supplies for them).,
The staff was helpful and kind.

Cons:

Maybe it is written somewhere; however, I did not see it. They accept payment in the hotel, that's why I assumed I could pay in cash. However, when I arrived late(12 am), there was only a machine that you could only pay via bank card, which was frustrating for us. We were prepared for cash payment. So it would be useful to mention that if you come outside reception hours, you have to pay by bank card.
Second thing was the heaters. First day we could not turn the heater on and second day we did, but it was too much. Third day, thanks to the guys in reception, we could figure it out. Of course, we could have asked earlier but because of our schedule we had to always leaver earlier than 9 am and arrive later than 5 pm :(

2026-05-03 • via Nuitee
C
CESAR • family_with_children • mx
10
Muy buena ubicación, personal muy amable y habitaciones comodas.
Pros:

Muy bien ubicado si vas a tomar el metro o salir en Tren ya que está muy cerca de la estación de Atocha

2026-05-02 • via Nuitee
郭 • extended_group • tw
9
Pros:

走路三分鐘內的路程就有三間超市，距離地鐵站和阿托查火車站也非常近，到馬德里機場只需要到火車站附近的站牌搭乘巴士就可以直達
入住即使在櫃檯下班的時候也可以透過自助機器check in，很方便
有電梯，房間滿舒適，有小廚房也有洗衣機，房間垃圾桶如果滿了也可以自己拿到-3樓的大垃圾桶丟
不過浴室的浴缸沒有浴簾，而是一塊只能遮住半邊浴缸的旋轉式玻璃板，洗澡的時候水會容易噴出來導致浴室地板濕答答，但因為這邊濕度很低所以很快就會乾掉

2026-05-01 • via Nuitee
Y
Yasnahia • extended_group • us
10
2026-04-30 • via Nuitee
C
Camille • solo_traveller • fr
9
Pros:

Appartement très fonctionnel, bien équipé (petite cuisine, lave vaisselle, machine à laver...) et confortable
Proche de la gare et de la station de métro Palos de la Frontera

Cons:

Les horaires de la piscine, uniquement de 10h à 17h un peu juste pour en profiter

2026-04-30 • via Nuitee
O
Onintza • extended_group • es
10
2026-04-29 • via Nuitee
M
MONTSERRAT • family_with_children • es
9
Pros:

Todo

2026-04-28 • via Nuitee
V
Valentina • family_with_children • md
10
Pros:

Андрей замечательный и очень внимательный! Все супер!

2026-04-28 • via Nuitee
M
MarceRiro • family_with_children • it
10
Perfect stay!
Pros:

Everything was fantastic. The flat is very spacious, with comfortable beds and well-equipped. I was not expecting to get a free cleaning for having a booking of over 7 days, so that was a bonus.

Very well-located in Madrid, next to Atocha station and many other attractions. A special nod to Adrien, who wonderfully helped us upon our arrival, was very friendly and kind, and was always extremely responsive with all my messages via the booking.com app. I highly recommend it.

Cons:

Nothing to say, everything was perfect!

2026-04-24 • via Nuitee
S
Silvia • family_with_children • it
10
Pros:

Tutto

2026-04-23 • via Nuitee
P
PAOLA • extended_group • co
10
2026-04-23 • via Nuitee
G
Gurriarán Torres • solo_traveller • es
9
2026-04-22 • via Nuitee
J
JanPac • extended_group • pl
9
Byłem w Madrycie w celach turystycznych. A apartamenty Eric Vokel oferowały relatywnie niską cenę.
Pros:

Lokalizacja blisko metra dworca kolejowego i autobusów miejskich. Sklepy spożywcze w pobliżu. Można znaleźć niedaleko kilka małych restauracji. Ogólnie dla zwiedzania miasta i wyjazdu do Toledo bardzo dobra lokalizacja.

Cons:

Obiekt nie wzbudził we mnie negatywnych emocji. Może tylko brakowało krótkich instrukcji obsługi urządzeń takich jak kuchenka mikrofalowa, pralka czy zmywarka. Ale nie było to dla mnie dużym problemem.

2026-04-21 • via Nuitee
C
CESAR • solo_traveller • mx
10
Pros:

Muy buena atención de Andrei
Excelente ubicación

2026-04-20 • via Nuitee
V
Vicky • family_with_children • be
8
Fijne accomodatie midden in het centrum. Ideaal voor een citytrip
Pros:

Voldoende ruim appartement met goed uitgeruste keuken.
Klein maar fijn zwembad midden in de stad.

Cons:

Iedere nacht rond 2u kwamen ze het vuilnis ophalen en dit zorgde voor veel geluidsoverlast.

2026-04-19 • via Nuitee
C
Chris • couple • gb
10
Luxury apartment with great views from the outdoor terrace
Pros:

Central location

2026-04-19 • via Nuitee
I
ILIANA • solo_traveller • gr
10
2026-04-18 • via Nuitee
D
Day • family_with_children • au
9
Perfect for a large family, made our stay in Madrid pretty seamless.
Pros:

Great location, very comfortable for a family of five. Quiet at night. Lovely soft large towels!

2026-04-17 • via Nuitee