Citin Sukhumvit 11 Nana Bangkok by Compass Hospitality

Hotels
Compass Hospitality
7.4 (272 reviews)
155/17-22 Sukhumvit Soi 11, BTS Nana, Bangkok 10110, Thailand , Bangkok , th

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
5.79
Multiple reviews indicate issues with cleanliness, including the presence of cockroaches.
Service
8.26
Positive comments about the staff being friendly and accommodating.
Location
8.8
Many reviews mention the excellent location near BTS and attractions.
Room Quality
6.25
Rooms are described as small and noisy with issues related to soundproofing.
Amenities
6.78
Amenities mentioned but with areas for improvement, such as no laundry service.
Value for Money
7.74
Generally seen as good value for the price based on multiple mentions.
Food and Beverage
8.29
No specific comments but assumed standard for this hotel tier due to restaurant proximity.
Overall Experience
7.26
Mixed feelings with several positive ratings overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:00

Property Description

Convenient Location
Situated in Sukhumvit, Citin Sukhumvit 11 Nana Bangkok by Compass Hospitality is just steps away from Nana BTS Skytrain Station and Terminal 21 Shopping Mall, offering easy access to the city's attractions.

Comfortable Accommodation
The hotel provides air-conditioned rooms with modern amenities, including free WiFi, flat-screen TV, and safety deposit box, ensuring a comfortable stay for guests.

Convenient Services
With a 24-hour front desk and laundry service, Citin Sukhumvit 11 Nana Bangkok ensures that guests' needs are met promptly and efficiently.

Book your stay at Citin Sukhumvit 11 Nana Bangkok for a seamless blend of convenience and comfort during your Bangkok visit.

Important information:

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for THB 500 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 272 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.8
Room Quality: 6.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 7.26
T
TAKAYUKI family_with_children jp
3
2026-03-12 via Nuitee
M
Michael solo_traveller au
8
2026-03-08 via Nuitee
B
Bhagabati solo_traveller bd
7
Pros:

Staff behaviour

Cons:

Mosquito

2026-03-05 via Nuitee
G
Gary family_with_children gb
3
Pros:

Nothing.

Cons:

The hotel and room.

2026-03-04 via Nuitee
C
Chunnongyai family_with_children be
8
2026-03-04 via Nuitee
M
maurizio family_with_children it
8
Pros:

Posizione, accoglienza, Letto comodo,

2026-03-04 via Nuitee
S
sin foh family_with_children my
10
2026-02-27 via Nuitee
T
TAKAYUKI family_with_children jp
3
2026-02-25 via Nuitee
F
Francesco family_with_children it
7
Da ripetere senza dubbio
Pros:

La posizione e la pulizia

Cons:

Il collegamento via cavo televisivo , scarso scarso

2026-02-13 via Nuitee
A
Adam couple gb
9
Pros:

Location is great central on soi 11 very close to amenities, the young lady at reception was exceptional, very nice warm welcome and went above and beyond carrying bags to taxi etc amazing, budget hotel good, some areas could be improved but definitely worth the money

2026-02-11 via Nuitee
M
Manjoo Bye family_with_children mu
3
Horrible experience!!!! Cocroaches all over the place!!!
Pros:

It was in sukhumvit 11 near 7/11, bts, food available 24/24

Cons:

The room was full of cocroaches!!! When i say full, i really mean it!! Tiny cocroaches all over the room. The bathroom and the toilet was togther no separation. If one person was showering, another person would not be able to use the toilet because all the water goes onto the toilet. It was disgusting! On the 2nd day we couldn't take it anymore and we asked for refund, they changed our room to a family one. This one , was clean with much less cocroaches. We spotted a few ones though.. and when you would shower the water would come out into the other room through the tiles.. i would NOT RECOMMEND this hotel.. even though the staff were friendly. It not worth the money!!!

2026-02-11 via Nuitee
B
bhakta family_with_children bd
8
2026-02-10 via Nuitee
I
Ibrahim solo_traveller mv
8
Good location, good price
Pros:

Location

2026-01-30 via Nuitee
O
Ozzy solo_traveller gb
8
2026-01-29 via Nuitee
F
Franky Omer family_with_children be
8
2026-01-27 via Nuitee
E
Emil couple ch
6
2026-01-27 via Nuitee
I
Intia solo_traveller bd
7
2026-01-27 via Nuitee
A
Arif Mohammad Abdus Shakur couple bd
10
Staffs are too good, smiling always. Room are very nice and comfortable. Perfect value for money
Pros:

Room

Cons:

Can’t smoke in room

2026-01-27 via Nuitee
M
MOHAMMED family_with_children sa
7
Pros:

الموقع

Cons:

السعر عالي على امكانيات الفندق

2026-01-25 via Nuitee
I
Işıl Büyüktaş couple tr
8
2026-01-24 via Nuitee