The Randolph Hotel

Hotels
8.6 (1005 reviews)
41 Wangford Road , Southwold , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Inconsistent service
Room maintenance issues

Categories

Cleanliness
8.08
Most rooms were clean but one review mentioned issues with maintenance.
Service
8.85
Most staff were friendly and attentive, with a few exceptions noted.
Location
9.09
Beautiful location, walking distance to attractions.
Room Quality
8.54
Rooms were generally pleasant but a few had issues needing attention.
Amenities
8.47
Amenities were mostly good, though some areas need refurbishment.
Value for Money
8.53
General sentiment positive but some concerns about specific service issues.
Food and Beverage
8.68
Food was well received, especially breakfast, but some concerns noted.
Overall Experience
8.55
Positive experience overall, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:42

Property Description

Luxurious Accommodation
Experience comfort and style at The Randolph Hotel in Reydon near Southwold. Each room boasts a flat-screen TV, a kettle, and a private bathroom for your convenience. Enjoy complimentary WiFi during your stay in our elegant rooms, all accessible via stairs only.

Convenient Location
Located just 30 km from Great Yarmouth and 21 km from Aldeburgh, The Randolph Hotel offers easy access to nearby attractions. Explore the charming surroundings or unwind at the on-site bar after a day of sightseeing.

Easy Access to Airports
With Norwich International Airport only 46 km away, traveling to and from The Randolph Hotel is a breeze. Book your stay now and indulge in a memorable experience at our exquisite property.

Important information:

Please note that the property do not have a elevator at the property, which is set over 2 floors. No ground-floor rooms are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an available cot.
    Children up to and including 17 years old stay for £25 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1005 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.68
Overall Experience: 8.55
P
Parkin couple gb
8
2026-05-10 via Nuitee
A
Ann couple gb
10
2026-05-06 via Nuitee
W
William couple gb
5
Disappointing
Pros:

Breakfast excellent

Cons:

Noise in bar area and dining area. Nowhere to sit in the bedroom. No quiet lounge area.

2026-05-05 via Nuitee
M
Maureen solo_traveller gb
10
Pros:

Lovely large bright sunny room and nicely decorated. Very friendly staff and very good breakfast. Good quiet location with large garden area .easy walk into Southwold ..would stay aga

2026-05-02 via Nuitee
L
Lorraine solo_traveller gb
8
Overall very nice
Pros:

Location, parking, lovely staff

Cons:

Some items in the room could have been cleaner. Glasses left for water were not clean and stuck to table top .

2026-05-02 via Nuitee
R
Ryan solo_traveller gb
9
2026-04-30 via Nuitee
J
Jacqueline solo_traveller gb
9
Pros:

Good location. Friendly staff. Parking and very good value for money. Food very nice.

Cons:

Small menu and no chicken.

2026-04-28 via Nuitee
A
Amanda couple gb
8
Enjoyed our stay at The Randolph. Would have been better if they’d been wheelchair access so further family members coul
Pros:

Local to our venue, reasonably priced.

2026-04-27 via Nuitee
M
Michael couple gb
10
Pros:

Good location, great staff.

Cons:

Nothing, it as all we needed

2026-04-26 via Nuitee
C
Christopher couple gb
10
Stay here not in Southwold.
Pros:

Great location with ample car parking. The hotel was well maintained and the room (9) was spacious and well appointed.

We liked the homemade shortbread biscuits in the room!

We dined in the hotel and enjoyed two excellent meals. The bar has a nice local feel to it but there is also plenty of restaurant space for a bit more privacy if needed.

Staff were super throughout our stay.

Cons:

No real problems but we thought the room door needed a bit of tlc with paintwork looking tired. I'm sure this is just ongoing maintenance.

2026-04-25 via Nuitee
D
David solo_traveller gb
8
Perfect
Pros:

Lovely and clean, room was bright spacious at top of House, immaculate bathroom, lovely staff and very good restaurant & Bar , plenty of parking

Cons:

Nothing

2026-04-24 via Nuitee
P
Paul couple gb
10
2026-04-24 via Nuitee
P
Pamela couple gb
8
Would visit again
Pros:

Ideally situated to visit Southwold
Nice to have balcony
Lovely breakfasts
Friendly Staff

Cons:

Room quite small
Limited menu as we stayed for Five nights and did not eat every night at hotel as after two meals we had no further choices perhaps more choices in the summer?

2026-04-23 via Nuitee
B
Brown couple gb
3
If you want a pub near Southwold then this is for you. But not if you want a relaxing hotel.
Pros:

Very little sadly

Cons:

The "Hotel" is basically a pub with rooms. There is no atmosphere or any spaces for guests to sit and relax. The bar is just that.. a drinking space. The restaurant is like a canteen - no carpet or soft furnishings - or pictures. Our room was just big enough for the bed (Room 4) There was a chair but it was a metal folding chair that you couldn't use. The "Hotel" closes when staff leave so there is no night cover which made me feel anxious as there was clearly no security. Its location was outside Southwold so not easy to get into if that is where you want to visit. Staff were at times stressed and the venue felt understaffed.

2026-04-14 via Nuitee
F
Freshwater couple gb
10
Pros:

Location excellent, room really clean with nice attention to what a customer might want. Food was good .

2026-04-13 via Nuitee
P
Paul couple gb
8
Lovely hotel, staff were lovely and friendly.
Pros:

Breakfast was lovely, didn't see croissants on the table with the cereal, but my wife tells me, you needed to order them.

Cons:

I filled out the form for, biscuits, coffee bags and peppermint tea bags. But was only left biscuits and coffee bags, no peppermint tea. Radiator in bathroom was on full blast and made the rest of the room stuffy. Had to sleep with the windows open.

2026-04-10 via Nuitee
S
Sarah family_with_children gb
10
Perfect stay
Pros:

Comfortable bed, very clean and warm room

2026-04-09 via Nuitee
G
Glenn couple gb
9
Lovely stay
Pros:

Clean rooms, nice staff, good food.

Cons:

Bed (double) was a small double so a tad uncomfortable. It was also very soft although my kids room had better/ firmer beds (everyone has their own preferences mind).

2026-04-08 via Nuitee
E
eamon couple gb
10
2026-04-07 via Nuitee
D
Daniel family_with_children gb
8
2026-04-07 via Nuitee