Malmaison Dundee

I couldn’t have been happier with my stay. The room was impressively spacious and beautifully laid out, with a lovely rounded sofa that added both comfort and style. Everything was immaculately clean and clearly very well maintained.

The bathroom was excellent, featuring a modern walk-in shower that felt both luxurious and practical. The bed was extremely comfortable, and I particularly appreciated the range of pillows available, with different levels of firmness to suit everyone’s preferences — a thoughtful touch that made for a great night’s sleep.

I chose this hotel because of its ideal location right next to where the buses depart for Edinburgh Airport, which is incredibly convenient, especially for early morning flights. The ease of access made the whole journey far less stressful.

Overall, this was a fantastic stay from start to finish. I wouldn’t hesitate to return and would highly recommend this hotel to anyone looking for comfort, cleanliness, and convenience.

Arrived on the 1st jan to a lovely welcome at reception and checked in within minutes .Our club double room was perfect, clean ,comfortable and cosy .Bathroom was a little bit of luxury with shower and separate bath and very spacious .
Bed was super comfortable with crisp white sheets and bouncy pillows.
That staircase though !!! Stunning ,the whole place looks like a winter wonderland .
Breakfast was delicious and freshly made to order .
Only negative feedback I have is the scaffolding around building which did spoil the stunning view over the water so we have promised to return and try amd get same room when its down (Any excuse !).
Amazing stay ❤️

Lovely place staff great .food very poor. Starters good .main courses poor lots of fat and grizzly not what we want on a night out with friends. I have been before and was disappointed hoped it would be bettrr but this was poor.then can only way with cards but did not mention when booked sad . Think they have to get there act together

Had a reasonable stay at the Malmaison Dundee over, staying on Saturday 6th December. The good points;
1. Staff very friendly, polite and professional throughout - clear they are well trained and all has excellent customer service skills
2. The room we had (a Club Room) was very nice - good size, very clean with a lovely bathroom.
3. The Brasserie was excellent - we had booked in for evening meal and despite being very busy, the food and service was fantastic
Bad points;
1. I know this is referenced in several other reviews, but if you're staying on a weekend, make sure you ask for a room at the river facing side of the hotel. We had room 316 which faced into Whitehall Cresent and was above the very noisy Dubliner Bar below - appreciate the hotel can't control the bar below, but maybe some forewarning of this, or consideration of greater soundproofing should be considered as the music/ noise went on well past 1am.
2. Bar downstairs - whilst this is a lovely setting for a drink, the hotel needs to put more resource into this area! (again I appreciate we stayed on possibly the busiest weekend of the year for the hotel) - waited about 20 mins to be served to try and get a cocktail, but we ended up getting frustrated and gave up - management need to look at this urgently

Utter rubbish! Every part of this stay was awful.
Couldn’t find the booking to begin with. Room was dark and dingy. Christmas party food was atrocious - people who ordered beef didn’t get any veg whatsoever, everybody else’s was tiny, none of it tasted particularly nice. The bar was seriously understaffed so getting a drink was a mission. Then they ran out of vodka. I’m not sure what needs to be done to get served for breakfast. Maybe try employing more staff!
Definitely will never be back in any capacity. This place should be left to die and then knocked down.

We had a lovely stay in a large, well-maintained suite with fantastic views of the V&A and Discovery.
The location is ideal, just a short walk to the city centre shopping area and the railway station. Staff were excellent friendly, helpful, and welcoming. Great value.

My stay at this hotel was acceptable in terms of the accommodation itself, but the experience was seriously undermined by poor professionalism. Despite repeated requests, the hotel failed to provide a receipt for my stay. This is a basic service that guests should be able to rely on, especially when documentation is needed for work or personal accounting.

The lack of response and follow-up reflects disorganization and disregard for guests. Having to chase something as simple as a receipt is frustrating and leaves a very negative impression. Unfortunately, I cannot recommend this hotel to anyone who expects seriousness and proper customer service.

Excellent dog friendly hotel. Huge bed, really welcoming, good central/ riverside position, close to V&A.
Dogs were well catered for with a treat bag, food and water bowls andctheir own beds.

Been for Sunday several times.While the roast sirloin main was good my lasting
impression was a threadbare chefs table .
I always look forward to this but from my last visit it truly was underwhelming..
Used to chefs table being a lavish buffet but not any more.
No spoons to serve the bowls of humus etc and no lemon to squeeze on the salmon.
No horseradish sauce for the roast beef .Really.

C

My room was huge and luxurious. Good shower, blackout curtains. 2 hours late checkout for £15. The airport bus leaves right from front of the hotel, and station is a 3 minute walk. V&A Dundee is only about 5 minutes walk. Only issue was the heater in my room didn't work.

Love this hotel! Staff was great!

Property is dated. Strange smell in corridors, not pleasant. Staff not very friendly. All in all an ok stay.

Impressive hotel, gorgeous decor, friendly staff, really clean, tasty breakfast & excellent location.

The first room they put me in was a dungeon…. I literally could not see the sky through the dirty window facing a brick wall. I begged them for another room, as it was thoroughly depressing. They were full that night. The next day they put me in the most beautiful room one floor up. It faced the river and was deeply satisfying to my soul. I come to Scotland every year to visit my mother who has Alzheimer’s, So to come back to the depressing first room was just the worst. Sadly, when I returned to the second room after visiting my mum, I discovered the whole fourth floor AC system was broken. So they had to move me again one floor below. Louis and Brian were very helpful in upgrading and moving me. I was grateful they still gave me a river facing room, but it was not nearly as special as the one I just left. The rest of my stay was OK. I got the breakfast included option, which was nice. The staff in there were lovely. The facility itself is in much need of a facelift. The wallpaper, lighting, carpet, and fixtures are all very tired. There was lots of visible dust. I probably won’t go back there again. I think I’ll get a city center apartment next time. Whatever you do, DO NOT book a cozy double - which was what they called the dungeon room. Nothing cozy about it. The best part about the hotel is that the edinburgh airport bus literally stops right outside the front door.

Receptionist not very friendly or welcoming, gentleman behind the bar a bit too opinionated on his personal views. Rooms were clean and comfortable, breakfast cooked to order and had a good choice.

The hotel is tired, marks on the ceiling and walls, stained carpets and mould in the bathroom. The dinner which was pre ordered, after half an hour waiting received our starter, which was cold. Said the the waitress if the main could be hot, and after another hour wait the over cooked fish and cold potatoes arrived. After two bites I made my apologies to colleagues and left. No idea what the desert was like, but from reports from others that suffered wasn't much better. Great kabab house across the road, which alot of colleagues visited. Breakfast was equality disappointing, with an worst eggs benadict I've ever had, undercooked eggs, untoadted muffin oh and yes, cold. Had some cereal and left. The night before stayed at the premier inn, great sleep, great rooms, fantastic breakfast and substantially cheaper. No brainer for a recommadtion for future visits to Dundee.

Good location close to railway station and the V&A. Spacious quiet room. We got a voucher for the bar by opting to not have the room cleaned every day.
Restaurant has tasty menu choices and great service.

Great stay. Highly recommend the Mal’s Restaurant. Great food and exceptional service - thank you Josh.

Close to all amenities that we wanted.