Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Good room quality
Spa and amenities
Cons:
Food quality
Cleanliness issues
Comfort of certain furnishings

Categories

Cleanliness
8.28
Cleanliness was generally good, but some reviews mentioned issues with upkeep in certain areas.
Service
9.25
Many reviews praised the staff for being helpful and attentive, contributing positively to the overall experience.
Location
9.29
The hotel location received positive remarks, with guests appreciating proximity to the center and beautiful views.
Room Quality
8.74
Rooms were generally well-liked for their comfort and views, although some noted specific discomforts.
Amenities
8.77
Amenities like the spa and swimming pool were positively received, though availability concerns were noted.
Value for Money
8.73
The overall value was seen as good, although some guests felt food quality could improve.
Food and Beverage
7.78
Food quality received mixed reviews, with several guests expressing disappointment in meal variety and quality.
Overall Experience
8.75
Overall, guests had pleasant experiences with a few areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:06

Property Description

Mountain Views and Spa Retreat
Hotel Tanne, nestled at the foothill of Pirin Mountains in Bansko, offers stunning mountain views and a luxurious spa experience. The on-site spa center boasts various facilities including hot mineral water pools, salt rooms, saunas, and hydro beds for ultimate relaxation.

Traditional Charm and Culinary Delights
Experience the traditional charm of Bansko at Tanne Hotel, designed in the town's classic style. Indulge in local cuisine at the on-site restaurant and start your day with a delicious breakfast in a cozy café with a terrace overlooking the majestic mountains. Enjoy a drink at the Viennese lounge, lobby, or piano bar for a relaxing evening.

Convenient Location and Transfer Services
Located just a short walk from Bansko's center and 300 meters from the gondola lift, Tanne Hotel offers a convenient stay. For added convenience, transfers to and from Sofia can be arranged upon request. Book your stay now for a memorable mountain getaway at Hotel Tanne.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for BGN 11 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 384 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
R
ROSITSA • couple • bg
10
2026-02-13 • via Nuitee
N
Nevin • solo_traveller • tr
1
Cons:

Akşam yemekleri ve kahvaltı berbat, odalar pis ve rahatsız.

2026-02-12 • via Nuitee
I
Irina • family_with_children • il
7
Приятное место, но за такую цену можно предоставить услуги повыше качества!
Pros:

Понравилось местоположение , мы не первый раз в Банско и специально выбрали именно эту улицу.
Наличие бассейна и саун.

Cons:

В ресторане ужасная кофемашина, которая не из зерен делала напитки, а из порошковых напитков и постоянно ломалась!
В нашем 104 на первом этаже очень сильная слышимость, может так во всех номерах, а может и нет. И меня с ребенком могли бы поселить на этаж повыше, подальше от шума в холле или на этаже подальше по коридору. Нам слышно было всех кто ходил в о еле и телевизор в соседнем номере, это очень мешало!

2026-02-12 • via Nuitee
Милчева • family_with_children • bg
8
2026-02-12 • via Nuitee
N
Nevin • extended_group • tr
2
Cons:

Temizlik çok kötü. Banyoda yerde bir sürü kıl vardı. Eski bir otel odalar kötü. Yatak rahatsız. Resepsiyondaki görevliler ilgisiz. Kahvaltı berbat. Akşam yemeği parası ödedik ve hiç yemedik rezalet bir otel. Nasıl bu kadar yüksek puan almış anlamadım.

2026-02-12 • via Nuitee
N
Nevin • family_with_children • tr
1
Cons:

Temizlik berbat. Odalar rahatsız. Kahvaltıda yemek için bir şey yok.

2026-02-12 • via Nuitee
A
Alex • family_with_children • il
9
2026-02-10 • via Nuitee
D
Dan • family_with_children • ro
6
Pros:

Hotelul este aproape de centrul stațiunii. La aproximativ 500 m de gondola.

Cons:

Probabil că a fost de 4 stele acum mult timp, când a fost construit. Acum este, în cel mai bun caz de 3. Mobilierul e vechi, în camera era un miros ciudat, micul dejun a fost același in 4 zile. Piscina e relativ ok, dar are nevoie de reparații punctuale.

2026-02-10 • via Nuitee
O
Oleksii • family_with_children • ua
8
2026-02-09 • via Nuitee
S
serdar • family_with_children • tr
5
Nereden başlasam bilemiyorum oda gerçekten kirli tozlu sanki tel fırçayla süpürülmüş ,fiyat fayda olarak gerçekten sınıf
Pros:

Belki kahvaltı

Cons:

Temizlik facia , gerçekten eski ve bakımsız .

2026-02-09 • via Nuitee
גולדשטיין • couple • il
7
2026-02-09 • via Nuitee
H
Hasan • extended_group • tr
8
Sıcak, güvenilir, dostane bir ortam. Fiyat-yarar dengesi iyi.
Pros:

Konumu, özgün mimarisi, personelinin yardımcı olma isteği, nezaketi ve işbirliği yapan tutumu. Kahvaltısı.

Cons:

Havuzu çok küçük, sauna hariç, buhar, tuz odası gibi SPA faaliyetleri fazla aktif değildi.

2026-02-08 • via Nuitee
H
Hayrettin Gökhan • couple • tr
10
2026-01-29 • via Nuitee
S
STAVROS CHATZIS • family_with_children • gr
8
2026-01-27 • via Nuitee
O
oktay • extended_group • tr
9
2026-01-27 • via Nuitee
V
Veseliu • couple • ro
8
2026-01-26 • via Nuitee
Παύλος Τσακαλος • family_with_children • gr
10
Καταπληκτική επιλογή
Pros:

Παραδοσιακό ξενοδοχείο σε κεντρικό σημείο. Ιδιόκτητο ανοιχτό πάρκινγκ στο πλάι του ξενοδοχείου, όπου μπορούσαμε να αφήσουμε το αυτοκίνητο τόσο πριν το τσεκ ιν όσο και μετάτο τσεκ άουτ. Ικανοποιητικό πρωινό και πολύ άνετο δωμάτιο (με 2 ορόφους με τουαλέτα, ντουλάπα, τηλεόραση, ψυγείο σε κάθε όροφο). Αποκορύφωμα βέβαια η εσωτερική πισίνα και οι παροχές σπα (σάουνα, τζακούζι κτλ), οι οποίες συμπεριλαμβάνονταν στη τιμή του δωματίου.

2026-01-25 • via Nuitee
A
Asmah • extended_group • il
7
טוב
Pros:

המקום, קרוב לגונדולה - הליכה של 7-10 דקות

Cons:

שעות הפתיחה והסגירה של ה spa , כל השירות נסגר בשעה 8 בערב,
ארוחת הבוקר מאוד עלובה, וכמעט ולא השתנתה כלל במהלך שבוע

2026-01-25 • via Nuitee
D
Deyan • solo_traveller • gb
8
2026-01-25 • via Nuitee
V
Vlad • couple • ro
10
Very good
Pros:

The cozy fireplace at the reception
The spa is amazing. Hot water, 3 saunas, hot beds, ice bath
The food for breakfast is very good
The room was simple but clean

Cons:

The spa is absolutly amazing but the guys stop the hot water at 6 30 even tho the spa closes at 8. The wqter is still hot but it gets colder closer to the end.

Looks a little bit old. Could use a renovation, but the facilities are still top notch

A little bit of a distance from the gondola.

2026-01-23 • via Nuitee