Lion Hotel & Plaza Manado

Hotels
5.2 (30 reviews)
Jl. Piere Tendean No.19, Boulevard Manado , Manado , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Enjoyable breakfast
Cons:
Poor cleanliness
Rude service at checkout
Room quality issues
Inadequate amenities

Categories

Cleanliness
2.45
Issues with pool maintenance and room maintenance.
Service
8.45
The hotel staff was friendly, but the receptionist's rudeness affected the overall impression.
Location
5.45
Access to the pool involved walking through a rundown mall and building site.
Room Quality
3.45
Had to change rooms multiple times due to malfunctioning toilets and safety concerns.
Amenities
3.45
Pool closed early and lacked proper facilities.
Value for Money
5.45
Overall quality did not meet expectations given the price.
Food and Beverage
7.45
The breakfast was enjoyable.
Overall Experience
5.45
Mixed feelings due to various issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:32

Property Description

Luxurious Rooms with Stunning Views
The Lion Hotel & Plaza offers luxurious rooms with large windows that provide breathtaking views of either the sea or the city. The elegantly appointed rooms, with warm lighting and fine bedding, ensure a comfortable and relaxing stay for guests.

Convenient Amenities and Services
Guests can enjoy free Wi-Fi throughout the building, 24-hour room service, and a flat-screen satellite TV in each room. The hotel also provides luggage storage, car rental services, and day trip arrangements, making sure guests have everything they need for a hassle-free stay.

Diverse Dining Options
Indulge in a culinary journey at The Boulevard Bistro, where a variety of Asian, European, and Manadonese fusion delicacies are served. Whether you're a food enthusiast or looking to try something new, the dining options at Lion Hotel & Plaza are sure to satisfy your cravings.

Experience luxury, convenience, and culinary delights at Lion Hotel & Plaza. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.2
Based on 30 reviews
Cleanliness: 2.45
Service: 8.45
Location: 5.45
Room Quality: 3.45
Amenities: 3.45
Value for Money: 5.45
Food and Beverage: 7.45
Overall Experience: 5.45
M
Marischya family_with_children id
3
Customer orientated at the reception must be improved.
Pros:

Bfast ok.

Cons:

WORSE!!! The side lamp in the room were damaged and stained. Trus keran air dinging di washbasin only one funtioning which is the hot water - reported to reception but they can't do anything. Never used the WiFi during stay suck!! reported 3 times but the lady at the reception only said that they can't do anything because so many users used. I forgot to take the photo ut the pillow given were stained. Never come back and not worth for money

2026-01-19 via Nuitee
R
Rifanli family_with_children id
10
Bersih dan nyaman anak-anak saya sangat senang
Pros:

Staf hotel semuanya ramah

Cons:

Kolam renang airnya seperti sudah lama

2026-01-02 via Nuitee
P
Pertiwi family_with_children nl
1
Scammer.
Pros:

Nothing.

Cons:

The receptionist was rude. I booked for my sister's graduation party. They were about 30 minutes late checking out, and the receptionist demanded cash. It was 100,000 rupiah per room per hour. My sister wanted to pay by card or bank transfer, but they demanded cash. This made me wonder if it's really hotel policy or if they're just taking the money for themselves. My cousin, who checked out late until 4:00 PM at the same hotel, wasn't required to pay anything for the late checkout. I've never seen this before. Such a shame. Big scam!

2025-11-03 via Nuitee
E
Edmont solo_traveller fr
6
2025-08-10 via Nuitee
M
Manopo, SE family_with_children id
8
2025-08-09 via Nuitee
A
Anna family_with_children no
1
2025-08-05 via Nuitee
A
Anna family_with_children no
1
2025-08-05 via Nuitee
A
Anna family_with_children no
1
Pros:

The breakfast

Cons:

The standard of the hotel and the pool was nothing like the pictures. We had to change rooms several times because the toilets were not working, it was raining in through the door to the balcony, the balcony was locked because it was not safe to use, there were no towels or soap in the rooms, the pool had no sunbeds and closed at five in the afternoon, it was also a very unpleasan to walk through a rundown mall and building site to get to the pool. The stairs leading to the ocean was broken, so there no way to get down for a swim.

2025-08-05 via Nuitee
P
Panteleimon young couple gr
5
Passable
Pros:

Good location, easy access.

Cons:

Except for the reception, the whole hotel is boiling. Very hot everywhere. The gully and the siphon in the bathroom were all clogged. Almost every day I shouted at them to come. When they are clogged they smell very bad. In general, cleanliness still needs a lot of improvement.. There are no coffees at breakfast. Generally a mediocre hotel.

2025-07-03 via Nuitee
R
Rosalind with friends ca
6
Good value for 1-2 nights.
Pros:

The front desk check in gave us upgraded room - lunch buffet was good value

Cons:

Pool was a long walk away and gym was not air conditioned

2025-03-12 via Nuitee
Z
Zixing solo traveller sg
1
facility is very awful
2025-01-31 via Nuitee
M
Mike young couple nl
8
Very good
2024-09-14 via Nuitee
T
Takashi family with young children jp
4
Disappointing
Pros:

The sea view from the window is great. The room is relatively large.

Cons:

The hygiene is poor. The bathroom smells bad. I had to kill many small cockroaches.

2024-06-05 via Nuitee
A
Ahola family with young children id
8
Good for few nights
Pros:

Waiters at the restaurant were super nice but reception staff were not.

Cons:

Toilet little bit dirty, otherwise good place for few days

2024-04-10 via Nuitee
P
Purbaw young couple id
4
I will not recommend the hotel. I am sorry for saying this.
Pros:

I like the fact that the hotel is fairly close to Megamas area. You would still need a car, or just walk like what I did, to Megamas. It's positioned close to the beach, so there's something to see–although not much. I also like that they have an ample parking space.

Cons:

I am just speechless by the quality of our room. Despite priced more than one of the chain hotels right across Megamas, Lion Hotel couldn't give us better quality.
The window blind was ripped, the TV didn't work, the hot water in the sink didn't work, one of the faucet levers didn't work, the shower head was ugly and dirty, the wifi was very slow. To sum up, I felt that I had been ripped off.

2023-07-29 via Nuitee
S
Shirley family with young children id
8
Very good
2022-11-17 via Nuitee
O
Octaviania family with young children id
1
Like staying in a ghost hotel. Uncomfortable and dirty!!!
Pros:

Just the location that its in the city

Cons:

The staff doing checkin was not friendly.
We checked in at 4pm, one of the room still not clean frm previous guests. All the room have some amenities missing or all are not well cleaned. Bathroom were dirty, one of the room dont have towel at all and had to wait for almost an hour for tower, other room doesn’t have soap ( we need to buy), the bed was made but looks like the sheets not properly clean have a lot of stains and the bed not tucked in. The hotel corridor smell smoke when there’s a sign for non smoking. The kettle inside the room are dirty looks like never been clean. All the rooms are poorly maintained.

2022-11-11 via Nuitee
M
Mikko family with young children fi
2
Disappointed
Pros:

Friendly staff. Ok location.

Cons:

Didn't like anything really.

2022-10-28 via Nuitee
R
Ratna review category business travellers nl
8
Very good
2022-09-05 via Nuitee
V
Verified traveler
4
Kamar mengecewakan
Pros:

Kamar kurang nyaman, toilet bau dan kotor , ac tidak dingin , kaca jendela buram tidak bisa lihat pemandangan laut padahal saya pesan kamar hadap sea view .

2018-09-23 via Nuitee