Royal Oak Inn

The air conditioner was a bit high and we weren't sure how to turn it down.

The location isn’t in the best place, there’s a drug shelter down a block and there were times I felt uncomfortable getting late. The toilet didn’t flush and my room was only cleaned once during a 4 night stay. Even then they didn’t fix the toilet issue and left it as is.

Like i said previously, nothing was good in this place; the location, the room, …

Parking. We booked this hotel because of the 24 hour front desk, since we knew we’d be arriving very late. We came from New jersey and arrived at the hotel, almost 9 hour drive, to find out no parking is available on premise. One of the reasons for booking was also parking on site. We were told to go across the street to see if the near by lots are open for parking. unfortunately since it was 2am, nothing was open in a walkable distance. Didn’t spend the night at the hotel, but instead our car since parking at the site was nonexistent.

- The location, very dangerous spot in Toronto. A lot of drugs, violence at night, …
- The room was dirty and insects in the bed.
- The floor was broken
- Bed was like sleeping on a wood plank

Unfortunately my stay with my friend did not meet expectations.

There was a noticeable odor in the building, no elevator access, and breakfast was not available as anticipated.

Onsite parking was not complimentary, and the check-in/check-out process was more cumbersome than expected.

I also found staff support limited and some facilities were not fully operational.

The bathroom looked untidy with unhygienic towels.

Overall, this was the most challenging stay I’ve had in Toronto.

I hope this feedback is helpful for future improvements.

Regards

Chambre avec des tâches de peinture de partout.... Cafard dans la salle de bain... Trous dans les draps... Quartier plus que non recommandables... Prix de la nuit exorbitant... Fenêtre qui ne se fermait pas en entier....
Un ensemble très médiocre pour le prix ....

The least peaceful hotel I've ever stayed at the window air-conditioner that's not even plugged in let's all the noise in so I can hear everything outside like it's in my room like street car voiceovers the rain spout next to my window every car going by the street car straight up rumbles my bed and window lets in a serious draft could not get warm at all the bed side lamp with charger didn't charge my phone the standing desk isn't plugged in or even able to be plugged in the bathroom is so tiny it's hard to wipe let alone sit down no way I'm even going to try the shower the drain in bathroom floor is covered in a square cover that slides around over a round drain the sink spout isn't attached at all the bathroom hand dryer is against my wall so whenever someone washes hands it sounds like someone is vacuuming my wall people loudly talked in the hall to staff at 6 am waking me up has a fancy toaster but no bread or breakfast included even tho it says breakfast included on Google maps neighborhood is shitty and sketchy my credit card wasn't working for deposit so I had to walk 10-15 minutes to go to a sketchy atm past multiple drug dealers and junkies to take out cash to get into my room because they can't take debit payment and my fellow guests power went out and front desk seemed confused by that not sure what happened with that after I went back into my cold damp loud room to attempt to get some more sleep did I mention that my wall was literally against street car stop so everytime it stops I hear the voice over

I would like to make a complaint regarding my recent stay at your hotel. I paid approximately $180 per night and stayed for 3 days, but unfortunately the service was very disappointing.
During my entire stay, nobody came to clean or organize the room. Basic items such as toothbrushes and drinking water were not provided. In addition, the room door was damaged and very difficult to open and close, which caused significant inconvenience and concern during my stay.
For the amount paid, I expected a much better level of service and maintenance. I hope this issue will be taken seriously and addressed appropriately.
Sincerely,
Naseer Abdo

I would like to make a complaint regarding my recent stay at your hotel. I paid approximately $180 per night and stayed for 3 days, but unfortunately the service was very disappointing.
During my entire stay, nobody came to clean or organize the room. Basic items such as toothbrushes and drinking water were not provided. In addition, the room door was damaged and very difficult to open and close, which caused significant inconvenience and concern during my stay.
For the amount paid, I expected a much better level of service and maintenance. I hope this issue will be taken seriously and addressed appropriately.
Sincerely,
Naseer Abdo

The Inn was pretty bare bones and while location was convenient it also felt sketchy. The tea selection offered was very limited and the coffee wasn't very good.

Great

Ruff neighborhood, low end accommodation.