Royal Oak Inn

Hotels
6.2 (1221 reviews)
376 Dundas Street East , Toronto , ca

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Ironing service
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
friendly staff
good beds
Cons:
poor cleanliness
rude staff

Categories

Cleanliness
4.3
Multiple reviews mentioned issues with cleanliness, including ants and poor maintenance.
Service
7.8
Mixed sentiments; some staff were noted as friendly and helpful, while others were described as rude.
Location
6.3
Convenient for getting around, but concerns regarding safety due to the presence of drug addicts nearby.
Room Quality
5.3
Comments on small room size and inadequate amenities like lack of wardrobe and accessibility issues.
Amenities
6.8
Breakfast options were limited and basic, but some guests appreciated the availability of coffee and tea.
Value for Money
7.3
Generally regarded as acceptable for the price, though some guests felt the quality did not match the cost.
Food and Beverage
5.3
Breakfast was described as simple and lacking variety, which affected overall satisfaction.
Overall Experience
6.5
Despite some significant issues, positive staff interactions and location convenience contributed to an acceptable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:39

Property Description

Convenient Location
Situated in downtown Toronto, Royal Oak Inn is a stone's throw away from a streetcar stop and within close proximity to Ryerson University, Yonge-Dundas Square, and the Rogers Centre.

Comfortable Accommodations
Each room at Royal Oak Inn is equipped with essential amenities such as cable TV, heating, air conditioning, and a private bathroom with a hairdryer, ensuring a comfortable stay for all guests.

Modern Amenities
Guests can enjoy complimentary WiFi throughout the property and take advantage of the 24-hour reception for any assistance they may need during their stay.

Book your stay at Royal Oak Inn now for a seamless blend of convenience and comfort during your visit to Toronto.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.2
Based on 1221 reviews
Cleanliness: 4.3
Service: 7.8
Location: 6.3
Room Quality: 5.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 5.3
Overall Experience: 6.5
B
Bulatkina solo_traveller ca
9
2026-03-14 via Nuitee
N
Novalee solo_traveller ca
7
2026-03-09 via Nuitee
P
Pinkerton solo_traveller us
1
Left , did not feel safe
Pros:

It’s very run down and dirty , dangerous location , did not stay booked another hotel and booking.com would not let me cancel

Cons:

Was charged for a stay I did not use very dirty cracks in the walls holes in the floor pictures were very misleading online

2026-03-04 via Nuitee
M
M couple ca
2
2026-03-03 via Nuitee
S
Sidak extended_group ca
6
2026-03-02 via Nuitee
R
Rukshan couple ca
8
2026-02-25 via Nuitee
P
Prescott solo_traveller ca
8
Pros:

Clean room. It was quite nice in the room. The tv wasn't in great shape. I was Able to navigate it from the buttons on the side. Was nice to have the mini fridge plus a microwave ! Got it day of and paid a great price for downtown cheers !

2026-02-25 via Nuitee
S
S couple gb
9
Pros:

Nandini was the receptionist who helped me. Although there was no lift. She offered to help me up as she felt bad for me as I had a lots of heavy bags which was really sweet of her. She made sure I had everything I needed. The heating was amazing, I was afraid I was going to be cold but I wasn’t cold one bit. The wallpapers were bit old… but I just needed somewhere to sleep and I slept very comfortably.

Cons:

The wallpapers need changing as they’re ripped. The area isn’t the safest at night so if you’re a girl I wouldn’t recommend walking on your own in alleyways.

2026-02-23 via Nuitee
A
Alessandro couple ca
10
2026-02-23 via Nuitee
H
Hajar couple ca
7
2026-02-12 via Nuitee
J
Joris couple nl
9
2026-02-10 via Nuitee
S
Santiago couple mx
8
Buena ubicación
Pros:

Muy buena ubicación
Camas muy confortables

Cons:

El desayuno esta muy pobre
Se batalla con el estacionamiento, solo tiene 3 lugares

2026-02-10 via Nuitee
N
N solo_traveller ca
10
2026-02-08 via Nuitee
H
Hossain couple ca
10
Pros:

N/A

Cons:

The woman who claimed to be the manager was not professional at all. I booked the room ahead of time, and it was approved that I would be checking in in the morning. However, while I was already on my way to the hotel and driving, they informed me only half an hour in advance that they did not have any rooms available.
Thirty minutes’ notice is not enough time. When I spoke to the woman at reception, who claimed to be the manager, she told me that she had just started her shift. That is not an acceptable answer from a manager. I don’t know your name, but if you are a manager, you need to learn how to do your job — it is literally in your title. Saying that you just started your shift is not a professional response.
If this were a retail store, I might have understood, but in customer service, especially in hospitality, this kind of unprofessional behavior is not expected. We waited for 5 hours in the lobby because of this situation. This reflects very poorly on your business and on how daily operations are being managed.

2026-02-08 via Nuitee
W
Warzocha couple ca
10
2026-01-31 via Nuitee
R
Rana couple ca
7
2026-01-31 via Nuitee
A
Abideen solo_traveller gb
1
2026-01-30 via Nuitee
E
Esther solo_traveller ca
4
Cons:

It was sketchy and the heater makes a lot of noise and I couldn’t sleep

2026-01-29 via Nuitee
C
CARMELA couple es
10
Pros:

Bueno, está bien situado pero se olvidan de poner, q hay refugios de drogadictos alrededor del hotel y hay q ir con cuidado.

Cons:

Dos cosas...el reparto de las bolsas de desayuno de 6 a 9 de la mañana....si están en la Recepción deberían de entregarse a otras horas tb, son personales.
A veces me iba de excursión antes o me levantaba tarde y no me apetecía levantarme tan temprano para recogerlas.
Y segundo, no me han devuelto los 60 eu de fianza.
Dejé la habitación limpia y ordenada , y además no utilicé las toallas.
Estoy al tanto de ésto porque suelen cobrarlo en varios apartamento de Booking.com y luego , no lo devuelven aunque esté bien el apartamento.
Pienso , q es una forma de cogerle dinero al cliente.
Esté es el tercer lugar donde me hospedó q no me devuelve la fianza y puedo garantizar q yo lo deje en estupendas condiciones.
Así q a partir de ahora no cogeré ningún hospedaje q tenga como condición una fianza por posibles desperfectos...

2026-01-28 via Nuitee
V
Victoria couple ca
10
Pros:

Was easy to get to event i was attending in Toronto.
Hotel was easy to find and enjoyed stay in the hotel room I got was clean and bed was extremely comfy.

2026-01-28 via Nuitee