Oak Tree Urban Hotel Jakarta

Hotels
6.3 (89 reviews)
Jl. Sampit V no.3 , Jakarta , ID
+62 21 72780801

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty linens
Weak water pressure
Smoke in common areas

Categories

Cleanliness
4.44
The linens and towels were dirty with stains, indicating poor cleaning standards.
Service
8.41
Staff were noted as professional and friendly throughout the stay.
Location
8.95
Good location close to malls and lively areas.
Room Quality
5.4
Rooms felt dated and some facilities had issues such as weak water pressure.
Amenities
5.43
Limited amenities available, with complaints regarding the jacuzzi and wifi.
Value for Money
4.89
Guests felt that the price did not reflect the quality of the stay.
Food and Beverage
6.44
Breakfast was decent, but there were issues with smoke affecting the dining experience.
Overall Experience
6.41
Guests expressed disappointment and would not return due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:23

Property Description

Convenient Location
Located just a 20-minute drive from Block M Plaza shopping centre, Oak Tree Urban offers a simple yet modern stay with well-lit bedrooms. The hotel's proximity to shopping and dining destinations makes it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
The air-conditioned and well-furnished bedrooms at Oak Tree Urban provide a comfortable retreat after a day of sightseeing. Equipped with essential amenities like a flat-screen TV and electric kettle, guests can relax and unwind in style.

Dining and Services
Indulge in a culinary journey at Egg Nest Bistro, offering a mix of Western and Indonesian flavors, or unwind at Aqualuna Lounge and Bar with a selection of Western cuisines. With laundry services, meeting facilities, and room service available, Oak Tree Urban ensures a convenient and enjoyable stay for all guests.

Book your stay at Oak Tree Urban now and experience comfort and convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CGK

Location

Guest Reviews

6.3
Based on 89 reviews
Cleanliness: 4.44
Service: 8.41
Location: 8.95
Room Quality: 5.4
Amenities: 5.43
Value for Money: 4.89
Food and Beverage: 6.44
Overall Experience: 6.41
O
Oscar • couple • nz
10
Pros:

Good property

2026-09-16 • via Nuitee
M
Maria • family_with_children • de
1
Furchtbar, einfach nur furchtbar!!! Haben nach 2 Std wieder ausgecheckt. Kein Fenster im Zimmer, Toilette nach Urin ge
Pros:

Bis auf das Personal, absolut nichts!!

Cons:

Bis auf das Personal, absolut alles!

2026-09-08 • via Nuitee
S
Sebastian Bourmann • solo_traveller • id
2
2026-09-08 • via Nuitee
S
Sachika • solo_traveller • jp
7
Great
Pros:

location is great
There are many money changers in about 5minutes by walk
staffs are all friendly and kindly

Cons:

There are ants in my room

2026-08-25 • via Nuitee
S
Salvador Afonso • solo_traveller • pt
10
2026-07-14 • via Nuitee
R
Ralyana Maria • solo_traveller • ch
5
2026-07-08 • via Nuitee
S
Suwarni • solo_traveller • id
6
Pros:

Just fortunately the room are functional as my expected ..but need own account for using smart TV...and water not too hot for spa/jacuzzi

Cons:

They already knock the door and house keeper staff already waiting in the front room ..
when check out time 12:00 not even more 1 minutes ...omg
Breakfast...I think this hotel must change the chef..they serve fried rice with bad rice..and other cold food

2026-06-18 • via Nuitee
A
Amartya • couple • id
6
2026-06-02 • via Nuitee
K
Kadir • couple • my
8
2026-05-13 • via Nuitee
A
abdoel • couple • id
7
2026-04-25 • via Nuitee
A
abdoel • couple • id
7
I hope the room lock key can fix it and more ckean the room
Pros:

Near place to eat

Cons:

All good

2026-04-16 • via Nuitee
K
Kinanti • couple • de
8
Pros:

The location is really nice

Cons:

The room is not very clean

2026-04-08 • via Nuitee
A
Ade Padmo • couple • id
7
Average
Pros:

The location

Cons:

The pillow covers was not clean & no hot water during the stay

2026-01-19 • via Nuitee
W
Wan Hariz • extended_group • my
4
2026-01-19 • via Nuitee
T
Tody • solo_traveller • id
6
2026-01-19 • via Nuitee
C
Cipta • solo_traveller • id
2
It was not a good deal.
Pros:

It was on heavy discount

Cons:

Cleanliness is awfull. Broken bath door.

2026-01-09 • via Nuitee
C
CHRISTOPHER • couple • au
5
A non smokers nightmare but jaw dropping jacuzzi bath in the room
Pros:

Good location just a short taxi ride to big malls

Cons:

The breakfast sit down restaurant faces an army of cigarette smokers which hits you in the face as you eat breakfast and worse filters thru to the lobby and worse people smoke inside their room filling the corridor to our 1.3 m Rupees a nite executive jacuzzi room with choking cigarette smoke which ruined our stay.

2025-11-19 • via Nuitee
S
SARA NADIA • couple • my
1
2025-11-18 • via Nuitee
M
Murakawa • extended_group • jp
2
A hotel that is not worth the price of a suite
Pros:

Block M is also nearby and there are plenty of facilities around the hotel

Cons:

The water pressure in the shower is weak, there is no hot water, dirty water, clogged drainage, forced to use the stairs up to the 5th floor due to elevator failure

2025-11-10 • via Nuitee
M
Maël • couple • fr
7
2025-09-18 • via Nuitee