DoubleTree by Hilton Wuhu

The hotel manager should spend more time on some employee's service quality and personal behavior.

One thing I love about staying here—the staff are incredibly kind and always ready to help.

Reception is professional and efficient.

Great location, amazing view, very comfortable room

Not a lott

I liked my room! It was large and airy with a nice view and a good bathroom. The bed was comfortable and I liked that it was possible to make your own tea.
The staff was friendly, and the breakfast very good.
The location of the hotel next to the river is exelent.

I have recently stayed in the Double Tree Wuhu. On first impressions its a lovely hotel. Clean, Comfortable, Great location, attentive, welcoming and very helpful reception staff. But the biggest let down is the quality of the catering and hospitality of the catering team. Breakfast was fine, absolutely no complaints regarding breakfast. But, one evening we finished work late and decided to eat in the hotel. This was circa 20.15 in the evening. Basically we was told restaurant would close at 2100 but we could get drinks until 2230. So we decided to go for it. Big mistake. 1. there was very little food left. 2. What food there was left was cold, congealed and dried up. 3. All pretty tasteless and unappealing. The staff were far from obliging in cooking fresh material, ie: zero chance of getting something fresh cooked. The manager on duty was simply rude. So at 2100 we was told to finish and move to the bar area. When they say bar, I think they meant the counters. Probably the single most unappealing depressing bar Ive been to in any hotel claiming to be 4 - 5 stars. It is appalling. And whats worse is the continued rudeness of the manager when you have the audacity to ask for another drink. at 21.15. The telling off I got was incredible. What happened to the bar being open until 22.30 and the customer is king? This hotel seriously needs to improve its dining procedures and most certainly needs to make the bar more appealing and open towards customers, who at the end of the day simply wish to relax and unwind at the end of a stressful day.

Rooms are ok, but the two restaurants are gloomy and the food is really bad. Forget lunch/dinner in the hotel.
The location is good, excellent for runners that can enyoy the nearby pedestrian path along the river Yangtze.

Friendly staff

Nice stuff and quiet place

I was staying at DoubleTree by Hilton Wuhu for 1 night. I arrived late after work but the staff was very friendly. My room was upgraded which was very comfortable. There was a wide veriety of food for breakfast and the staff was very warm to take care of the guests. I did not have time to walk around the surroundings of the hotel which is sitting aside the river. I will stay at DoubleTree next time when I travel here definitely.

I have stayed here at the doubletree many times over the past year. Room is good value, breakfast is included. Location is good - close to downtown. Checkout is efficient and the fitness center is open 24 hours.

Good location, near the city and the garden, easy to get taxi. The breakfast have variety choices, they serve some vegetarian food in the lunch/dinner. But the bed is too soft, for those who not use to it like me will feel difficulty.