Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
WiFi issues
Small rooms

Categories

Cleanliness
9.4
Overall positive sentiment about cleanliness, but noted issues with cleanliness in one review.
Service
10
Multiple reviews praised the staff's friendliness and helpfulness.
Location
9.9
Several reviews highlighted the good location near ferry and shopping.
Room Quality
9.9
Reviews mentioned comfortable rooms with great views.
Amenities
9.9
Amenities were well-received in reviews, but minor improvements suggested.
Value for Money
9.9
Generally viewed as providing great value based on positive experiences.
Food and Beverage
9.4
Breakfast received positive feedback, but suggests further improvements in selection.
Overall Experience
10
Overall experience is highly rated by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:45

Property Description

Luxurious Accommodation

Indulge in comfort and style at Hilton Shenzhen Shekou Nanhai, where rooms feature modern amenities like flat-screen TVs, air conditioning, and minibars. Relax in private bathrooms with a bathtub and enjoy the convenience of a dining area with a refrigerator.

Relaxation and Entertainment

Unwind at the spa and wellness center or take a refreshing dip in the outdoor or indoor pool. With a rooftop bar offering stunning views and Chinese restaurants serving delectable Cantonese dishes, your stay promises to be both relaxing and gastronomically satisfying.

Convenient Location and Services

Located in the vibrant Nanshan District, our hotel is within walking distance of Shekou Ferry and Sea World. With free Wi-Fi, 24-hour front desk assistance, and ample meeting space, we ensure a seamless and enjoyable stay for all our guests.

Book now to experience the epitome of luxury and hospitality at Hilton Shenzhen Shekou Nanhai.

Important information:

Breakfast Kid's Price Policy: free of charge for the kids below 3.9 ft, one kid enjoys free meal accompanied by one adult, enjoy half price based on original price for kids between
3.9 ft-4.6 ft, adult's price for kids above 4.6 ft.

Hilton Shenzhen Shekou Nanhai provides free shuttle bus (back and forth) service between the hotel and Shekou Cruise Center, please contact the hotel at least two hours in advance for appointment.

The schedule of the shutter bus service is referred below:
-From the hotel to Shekou Cruise Center: 07:30; 08:50; 10:50; 12:50; 14:20; 15:20
-From Shekou Cruise Center to the hotel: 08:45; 10:15; 11:30; 13:30; 15:30; 17:00; 19:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 1119 reviews
Cleanliness: 9.4
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.4
Overall Experience: 10
A
Antony solo_traveller my
10
Brilliant staff- nothing was too much trouble
Pros:

Staff were exceptional
Western buffet beautiful

Cons:

Nothing

2026-06-27 via Nuitee
P
Pinarni couple au
9
2026-06-26 via Nuitee
S
Steve extended_group gb
8
Comfortable, good staff and great location.
Pros:

The room was extremely comfortable and the coffee was good.

Cons:

The hotel restaurant for an evening meal was a little disappointing. The appetizer cam after the two main courses, by which time I didn't feel like eating it. I did not have breakfast. (Note, my room and the resturant were in the smaller wing, not the main hotel building.

2026-06-22 via Nuitee
B
Bijun family_with_children sg
10
2026-06-22 via Nuitee
A
AP extended_group cn
10
Pros:

环境很好

Cons:

应该包含早餐

2026-06-21 via Nuitee
I
Igor solo_traveller il
10
Highly recommended
Pros:

Highly recommended

2026-06-21 via Nuitee
E
Emanuele solo_traveller it
10
Un’esperienza impeccabile
Pros:

La struttura è bella, curata nei minimi dettagli e tenuta in modo impeccabile. Il personale è eccezionale: accogliente e attento fin dal primo momento. La colazione merita una menzione speciale — la scelta è incredibilmente ampia, con piatti della tradizione locale cinese affiancati da opzioni internazionali per tutti i gusti. Le camere sono ampie, confortevoli e ben mantenute.

Cons:

Nulla da segnalare, un soggiorno perfetto sotto ogni aspetto!

2026-06-21 via Nuitee
I
ILIAS extended_group gr
8
2026-06-20 via Nuitee
M
Maria couple fr
10
Tout était parfait du début à la fin. Un grand merci à Vincent et à toute son équipe pour leur accueil exceptionnel, le
Pros:

Ce séjour a été tout simplement inoubliable pour nous.

Voyager en Chine n’est pas toujours facile lorsque l’on ne parle pas chinois, d’autant plus que peu de personnes parlent anglais. À notre arrivée dans cet établissement, nous avons été ravis de constater que tout le personnel parlait anglais. Cela a grandement facilité nos échanges et rendu notre séjour beaucoup plus agréable.

L’hôtel offre également de très belles prestations. Le petit-déjeuner est exceptionnel, avec un très large choix de produits. La piscine, la salle de sport et le spa sont parfaitement entretenus et permettent de profiter pleinement de son séjour dans un cadre confortable et relaxant.

Mais ce qui nous a le plus marqués, c’est la qualité du service. En quittant l’hôtel pour rejoindre Hong Kong, j’ai malheureusement oublié tous mes bijoux dans la chambre : montre, bagues et autres objets de valeur. Grâce à l’honnêteté et au professionnalisme remarquables du personnel, tous mes effets personnels ont été retrouvés. L’équipe a même organisé leur envoi par taxi jusqu’à Hong Kong dès le lendemain.

Je recommande cet établissement les yeux fermés. Nous y avons passé quelques jours merveilleux et nous garderons un excellent souvenir de cette expérience.

Un immense merci à toute l’équipe pour son accueil, sa gentillesse et son aide précieuse tout au long de notre séjour.

Cons:

Rien

2026-06-20 via Nuitee
H
Henrique solo_traveller pt
8
2026-06-20 via Nuitee
I
Ishay solo_traveller cn
9
2026-06-20 via Nuitee
N
NIKOLAOS solo_traveller gr
8
Cons:

Μύριζε υγρασια στο δωμάτιο

2026-06-19 via Nuitee
I
israel solo_traveller il
10
2026-06-17 via Nuitee
S
Sujiao family_with_children hk
9
Pros:

breaskfast

2026-06-15 via Nuitee
A
Angela couple gb
10
Great!
Pros:

Pet friendly! Comfortable beds and staff very kind.

Cons:

N/A

2026-06-14 via Nuitee
L
Laura Luann solo_traveller us
10
This is a fantastic hotel and my go-to whenever I am in Shenzhen.
Pros:

Clean and spacious room, friendly staff

Cons:

Nothing

2026-06-14 via Nuitee
D
Daniel solo_traveller de
8
Pros:

Tolles Hotel!!!

Cons:

Die zu weichen Betten (Matratze)

2026-06-13 via Nuitee
D
Dmitrii couple ru
10
2026-06-12 via Nuitee
A
anteab423 Couples
10
Amazing
Pros:

Gorgeous hotel, and great location! Staff were so lovely

2026-06-10 via Tripadvisor
I
IBRAHIM extended_group nl
10
Pros:

Location is perfect,
Clean room and facility,
friendly staff

2026-06-10 via Nuitee