Armenian Street Heritage Hotel

Hotels
7.6 (1516 reviews)
139, Lebuh Carnarvon , George Town , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noisy rooms
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.68
There were reports of poor condition and cleanliness, including insect issues.
Service
8.65
Staff was consistently described as helpful and friendly.
Location
9.19
The location was praised as central and convenient for sightseeing.
Room Quality
6.14
Rooms were described as noisy and some had unpleasant odors.
Amenities
7.67
Basic necessities were provided, though breakfast options were criticized.
Value for Money
8.13
The overall stay was deemed as good value considering the location.
Food and Beverage
6.68
Breakfast quality was found lacking.
Overall Experience
7.65
Overall experience was generally positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Convenient Location
Armenian Street Heritage Hotel is situated in the heart of Georgetown UNESCO World Heritage zone, just a minute’s walk from famous street art by Ernest Zacharevic.

Scenic Views
Guests can enjoy stunning panoramic views of the heritage area and coast line from the hotel's top floor viewing deck.

Modern Amenities
Rooms are equipped with air conditioning, a flat-screen TV, safety deposit box, and hot rainshower facilities. Guests can also dine at Kopitan Classic White Coffee for local specialties.

Book now to experience the perfect blend of heritage charm and modern comfort at Armenian Street Heritage Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 2 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

Please note that for guests requiring a tax invoice in the name of their company upon check-out, please email a request to the accommodations. Please allow 14 working days for the property to process the request.
Incite Car parking space is limited, 15 cars only be able to park. It is free of charge. As its first come first serve basis, we are not able to take a reservation for parking space.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.6
Based on 1516 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
N
NOOR FADILAH • solo_traveller • my
7
Pros:

Masage

Cons:

Parking

2026-09-19 • via Nuitee
T
TAORUN • couple • cn
8
位置很好
Pros:

位置很好,就在壁画街,去周边景点和好吃的都可以走路到达,周边好吃的太多了,酒店干净

Cons:

略微旧了一点点

2026-09-19 • via Nuitee
F
Faiyaz Uddin • family_with_children • bd
10
2026-09-17 • via Nuitee
A
Ainul • extended_group • my
8
2026-09-14 • via Nuitee
A
Ainul • couple • my
8
It is a place affordable for all walks of people. There is an elevator to all floors. There is a pay parki g lots on a f
Pros:

It is walking distance to all UNEsCo attractions. There is a roof top cafe.

Cons:

Loud noises from nearby bars up till midnight.

2026-09-14 • via Nuitee
D
Damien • solo_traveller • fr
8
Pros:

L'emplacement proche de tout dans Georges Town. , le roof top est vraiment top, le personnel malgré notre niveau d'anglais défaillant on été gentil et compréhensif. ,

Cons:

Un peu bruyant, mais c'est normal car il y avait une fête.
Les prise USB de la chambre ne fonctionnais pas

2026-09-14 • via Nuitee
B
Barbara • couple • de
6
2026-09-11 • via Nuitee
C
chan • solo_traveller • my
10
Pros:

I like the breakfast. It's delicious and various of choices.

Cons:

So far no.

2026-09-11 • via Nuitee
J
julie • couple • au
8
I’d stay again for the location but be prepared for budget backpacker style accommodation
Pros:

Perfect location to street art, food in general, little India, jetty’s, shopping mall. All surrounded the hotel so we could walk everywhere

Cons:

unfortunately the room was very aged, super old sheets, mattress and towels. It wasn’t very clean in the bathroom but the loo was new so that was okay.

2026-09-10 • via Nuitee
L
Lim • couple • my
5
2026-09-08 • via Nuitee
K
khademul • couple • bd
7
2026-09-06 • via Nuitee
P
Pedro • solo_traveller • es
6
2026-09-05 • via Nuitee
W
Wafa • couple • bd
5
Location was great, staffs can be better
Pros:

The location is great making this hotel at the centre of George Town.

Cons:

We were initially given a room in which AC was not working and they said that it was house full. After requesting several time we were later shifted to another room which would have been better if they could have changed it hassle free

2026-09-04 • via Nuitee
R
Ross • solo_traveller • au
10
Pros:

Location and staff

2026-09-04 • via Nuitee
F
Francisco • couple • es
7
Buena opcion bien ubicada pero mejorable por lo que vale
Pros:

Ubicación y desayuno incluido

Cons:

Falta de utilidades de aseo
Paredes que se caen.
TV no funcionaba

2026-09-03 • via Nuitee
H
Hayk • couple • am
3
Very disappointing experience
Pros:

Good was only the location.

Cons:

First of all, the air conditioner was blowing warm air even when set to the minimum temperature of 16°C. Because of this, we had several almost sleepless nights due to the heat. We reported the issue and were offered only one alternative room, but unfortunately, the AC there had exactly the same problem.

The towels were old and worn out, and the bed linen did not feel properly clean either. Overall, the cleanliness and comfort were far below what we expected.

The general atmosphere felt much more like a cheap hostel than a proper hotel. The stay was extremely disappointing and I would not recommend this place.

2026-09-01 • via Nuitee
T
Tiyas • solo_traveller • in
8
Pros:

Location

Cons:

Size of rooms

2026-08-30 • via Nuitee
H
HUI • solo_traveller • cn
8
Pros:

地理位置很好,核心地区走路均可到达,比较安静。三次来槟城都选择住在这里。叫车很方便。

2026-08-21 • via Nuitee
G
Garry • couple • au
6
Great location but a bit tired
Pros:

Great location, friendly helpful staff, looking ved the rooftop

Cons:

The place is looking a little worn out, could do with a freshen up . The TV didn't wot properly sometime took forever to warm up and I had to use my own internet as the internet was so slow

2026-08-18 • via Nuitee
Z
zaii • solo_traveller • my
10
2026-08-15 • via Nuitee