Armenian Street Heritage Hotel

Hotels
7.6 (1516 reviews)
139, Lebuh Carnarvon , George Town , MY

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noisy rooms
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.68
There were reports of poor condition and cleanliness, including insect issues.
Service
8.65
Staff was consistently described as helpful and friendly.
Location
9.19
The location was praised as central and convenient for sightseeing.
Room Quality
6.14
Rooms were described as noisy and some had unpleasant odors.
Amenities
7.67
Basic necessities were provided, though breakfast options were criticized.
Value for Money
8.13
The overall stay was deemed as good value considering the location.
Food and Beverage
6.68
Breakfast quality was found lacking.
Overall Experience
7.65
Overall experience was generally positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Convenient Location
Armenian Street Heritage Hotel is situated in the heart of Georgetown UNESCO World Heritage zone, just a minute’s walk from famous street art by Ernest Zacharevic.

Scenic Views
Guests can enjoy stunning panoramic views of the heritage area and coast line from the hotel's top floor viewing deck.

Modern Amenities
Rooms are equipped with air conditioning, a flat-screen TV, safety deposit box, and hot rainshower facilities. Guests can also dine at Kopitan Classic White Coffee for local specialties.

Book now to experience the perfect blend of heritage charm and modern comfort at Armenian Street Heritage Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 2 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

Please note that for guests requiring a tax invoice in the name of their company upon check-out, please email a request to the accommodations. Please allow 14 working days for the property to process the request.
Incite Car parking space is limited, 15 cars only be able to park. It is free of charge. As its first come first serve basis, we are not able to take a reservation for parking space.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.6
Based on 1516 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
A
Ajanta • family_with_children • in
10
Value for money
Pros:

Preservation of Heritage and the customer centric approach.

Cons:

Nothing

2026-10-26 • via Nuitee
N
nur • extended_group • my
9
2026-10-26 • via Nuitee
I
Islam • family_with_children • bd
10
Pros:

Location

2026-10-23 • via Nuitee
N
nayla • couple • ie
4
I won’t stay there again.
Pros:

Location was good

Cons:

It’s very old and duvet covers and pillow covers were brown instead of white colour. Mattress very bad.

2026-10-22 • via Nuitee
P
padilah • couple • my
9
2026-10-21 • via Nuitee
P
PCA Madrid • solo_traveller • es
6
Pros:

Location. Close to most interesting places walking

Cons:

The rooms need better maintenance, Painting, etc. Bathroom also quite old

2026-10-20 • via Nuitee
M
Madison • couple • au
8
A really wonderful stay with excellent service and a great location, despite a few minor personal preferences.
Pros:

The hotel is in a very convenient location, the staff are incredibly friendly and welcoming, and everything was exceptionally clean and tidy throughout our visit.

Cons:

The hotel itself was really good, so these are just minor personal preferences: the bed was a bit too firm for us, and the main walking areas, including the lobby, didn't have air conditioning (which is noticeable in the Malaysian heat).

2026-10-19 • via Nuitee
D
Dyg Masury • solo_traveller • my
8
2026-10-16 • via Nuitee
M
margot • solo_traveller • fr
7
2026-10-16 • via Nuitee
N
Najmus Sakeb • solo_traveller • bd
6
Good location but need improvments
Pros:

Location, hand towel

Cons:

Broken tv, small tripple room, slow wi-fi

2026-10-14 • via Nuitee
S
Sin • extended_group • my
5
2 nights is ok
Pros:

Normal, no WOW for me

Cons:

Location

2026-10-13 • via Nuitee
M
MUHAMMAD ZULHELMI • couple • my
10
2026-10-13 • via Nuitee
Y
Yi Chung • solo_traveller • my
6
Pros:

Great location and loads of food options nearby. Staff were helpful and friendly.

Cons:

The room smelled off, especially the toilet. The floor was quite sticky and the key card I was given was not working but the staff were very quick to help.

2026-10-12 • via Nuitee
J
jagir • solo_traveller • gb
8
2026-10-12 • via Nuitee
J
jagir • solo_traveller • gb
8
2026-10-12 • via Nuitee
R
ROZANI • couple • my
8
Not so bad for short stay.
Pros:

Good location only 300-400m walk to 1st Avenue Mall & Perangin Mall. 550m walk to Chowrasta Market.

Cons:

Huge column in the room 621. Drinking water only provided on 1st day. Subsequent day to refill at water dispenser which located at Lobby only. Buffet oriental breakfast was basic. Coffee not nice.

2026-10-11 • via Nuitee
I
Indran Nair • solo_traveller • my
10
Pros:

Location

Cons:

-

2026-10-10 • via Nuitee
M
miriana • couple • it
10
2026-10-10 • via Nuitee
N
Norhayati • couple • my
7
2026-10-10 • via Nuitee
M
mohd zulfazli bin ismail • solo_traveller • my
8
2026-10-10 • via Nuitee