Armenian Street Heritage Hotel

Hotels
7.6 (1494 reviews)
139, Lebuh Carnarvon , George Town , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noisy rooms
Cleanliness issues
Poor breakfast

Categories

Cleanliness
6.68
There were reports of poor condition and cleanliness, including insect issues.
Service
8.65
Staff was consistently described as helpful and friendly.
Location
9.19
The location was praised as central and convenient for sightseeing.
Room Quality
6.14
Rooms were described as noisy and some had unpleasant odors.
Amenities
7.67
Basic necessities were provided, though breakfast options were criticized.
Value for Money
8.13
The overall stay was deemed as good value considering the location.
Food and Beverage
6.68
Breakfast quality was found lacking.
Overall Experience
7.65
Overall experience was generally positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Convenient Location
Armenian Street Heritage Hotel is situated in the heart of Georgetown UNESCO World Heritage zone, just a minute’s walk from famous street art by Ernest Zacharevic.

Scenic Views
Guests can enjoy stunning panoramic views of the heritage area and coast line from the hotel's top floor viewing deck.

Modern Amenities
Rooms are equipped with air conditioning, a flat-screen TV, safety deposit box, and hot rainshower facilities. Guests can also dine at Kopitan Classic White Coffee for local specialties.

Book now to experience the perfect blend of heritage charm and modern comfort at Armenian Street Heritage Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 2 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

Please note that for guests requiring a tax invoice in the name of their company upon check-out, please email a request to the accommodations. Please allow 14 working days for the property to process the request.
Incite Car parking space is limited, 15 cars only be able to park. It is free of charge. As its first come first serve basis, we are not able to take a reservation for parking space.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 10 per day.

Location

Guest Reviews

7.6
Based on 1494 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
K
Kathy • couple • th
7
Good location and good value for money!
Pros:

Location was super, the room and bed were big and comfortable. Tourist taxes were reasonable

Cons:

Waiting for the lifts - only two lifts for a huge hotel and one was broken for the 3 days we were there!

2026-07-18 • via Nuitee
A
Angela • solo_traveller • kh
8
Pros:

Friendly staff, comfy room.

Cons:

Only 1 elevator and very slow.
You can hear everything in the room next door, above and outside the room. Very noisy so not good if you are a light sleeper.

2026-07-16 • via Nuitee
B
BORARMY • solo_traveller • th
10
Pros:

ทำเลที่ตั้งดีมาก พนักงานน่ารักสุภาพ ห้องกว้างขวาง แต่ไม่แน่ใจว่าปกติทางโรงแรมให้ผ้าเช็ดตัวมั้ยหรือว่าลืมให้ โดยรวมดีมากๆ

Cons:

ผนังห้องค่อนข้างบาง ได้ยินเสียงข้างห้องตลอด

2026-07-12 • via Nuitee
H
hamidah azizi • solo_traveller • my
8
2026-07-12 • via Nuitee
N
Nicole • couple • it
8
bene bene!
Pros:

meglio che dalle foto! noi ci siamo trovati bene alla fine la posizione è perfetta
personale accogliente
secondo me qualità prezzo ci sta

2026-07-12 • via Nuitee
S
saranya • solo_traveller • my
9
2026-07-10 • via Nuitee
W
Wei Ping • couple • my
10
Great location, spacious room, walking distance to heritage attractions
Pros:

Great location, spacious room

Cons:

None

2026-07-09 • via Nuitee
C
chenchun • family_with_children • tw
10
地點超讚，大廳的冰毛巾很貼心，服務人員很親切
Pros:

地點超讚，一出來就是壁畫街，過個馬路就是汕頭夜市，雖然是舊的飯店，但乾淨，推推

Cons:

盥洗用品可以提升

2026-07-07 • via Nuitee
A
a azhari • solo_traveller • my
7
2026-07-04 • via Nuitee
T
Tung • solo_traveller • de
4
My room looked like a really nice prison cell
Pros:

Great location

Cons:

It was damp and had a strong musty smell throughout my stay. It was very dark, with no natural light except for a small window facing another building. The air conditioning did not work properly, and the ventilation was extremely poor.

The humidity in the room was so bad that the bed sheets felt wet, as if they had just come out of the washing machine. The mattress was also far too soft for comfort. I couldn't sleep at all during the night and ended up checking out after the first night, cancelling the rest of my stay.

2026-07-03 • via Nuitee
M
Management • couple • my
1
No Good At All
Pros:

Price too HIGH

Cons:

Nothing is better..

2026-07-02 • via Nuitee
S
Suttiluk • couple • th
5
2026-07-02 • via Nuitee
I
Ilyana • extended_group • my
5
2026-07-02 • via Nuitee
S
Seick • extended_group • fr
8
Superbes
Pros:

La proximité des centres d’intérêts

2026-07-01 • via Nuitee
B
Bk • solo_traveller • th
5
Pros:

Conveniently located

Cons:

Room facilities a bit run down

2026-07-01 • via Nuitee
G
Grace • solo_traveller • nl
8
Perfecte locatie!
Pros:

De locatie was heel goed, dichtbij Armenian street, Chew Jett ,Lovelane en andere bezieningswaardigheden..Het personeel aan de balie was heel vriendelijk en behulpzaam.Wij hadden de luxe familie kamer met 2 persoonsbedden.

Cons:

De badkamer was oké, en mag net als het hele gebouw wel gerenoveerd worden.

2026-06-30 • via Nuitee
B
Bharat • family_with_children • in
5
2026-06-30 • via Nuitee
J
Joona • couple • fi
8
Pros:

Very nice place with rooftop restaurant where you can eat breakfast. I asked for breakfast on the room bill and they charged a service fee in addition. I don't know if I would have received the list price if I paid for breakfast at the counter.

2026-06-29 • via Nuitee
H
Hamza • extended_group • pk
10
2026-06-29 • via Nuitee
H
Hairul Isma • couple • my
10
its a very comfort stay
Pros:

hotel looks heritage. the location is walking duration to armenian street.

Cons:

nothing

2026-06-28 • via Nuitee