Best Western On The Avenue

Hotels
Best Western
8.3 (1302 reviews)
510 Delaware Avenue , Buffalo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Aging decor

Categories

Cleanliness
7.55
Several mentions of cleanliness issues such as grimy corners and wear in the hotel.
Service
9.05
Staff are frequently described as friendly, helpful, and attentive.
Location
8.55
Good location for nearby attractions such as concert venues and the Cancer Center.
Room Quality
8.05
Rooms described as comfortable, but some furnishings and decor need updating.
Amenities
8.05
Good amenities mentioned like a clean gym and a nice spa, but a desire for an extra blanket noted.
Value for Money
8.05
Good value for location but some complaints regarding the overall condition affecting perceived value.
Food and Beverage
8.55
Breakfast options mentioned as tasty and the staff attentive.
Overall Experience
8.55
Overall positive experience with a willingness to return noted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Convenient Location Near Attractions
Located in Buffalo, New York, the Best Western On The Avenue offers easy access to popular area attractions such as theaters, restaurants, and the Peace Bridge to Canada. A short drive will take you to the iconic Niagara Falls, University of Buffalo, Buffalo Zoo, and Keybank Center.

Modern Amenities for Comfort
Guests can enjoy a hot breakfast to kickstart their day and stay connected with complimentary Wi-Fi access during their stay at the hotel. Each room is equipped with a coffeemaker for convenience, and fitness facilities are available on-site for those looking to stay active.

Unbeatable Combination of Comfort and Convenience
Experience a blend of comfortable accommodations and modern amenities at the Best Western On The Avenue. Book your stay now for a memorable visit to Buffalo, New York.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the room price is based on 2 guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1302 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
L
Lynnette Mourning solo_traveller us
10
Very Nice Hotel
Pros:

Staffing was very helpful. Room was very clean.

2026-08-07 via Nuitee
R
RAFAEL R M extended_group co
10
Excelente actitud de servicio del personal en general
Pros:

la actitud de servicio del personal fue excelente!!

Cons:

Sólo asean habitación si dices que deseas.

2026-08-07 via Nuitee
S
Stephanie family_with_children de
9
2026-08-07 via Nuitee
Y
Yosef family_with_children il
9
נוח נקי וברמה גבוהה. כולל הטוקי בכניסה.
Pros:

היה מצויין. רק היה חסר פירחיות אורז ללא גלוטן. למי שלא אוכל לחם קמח.

Cons:

היה חסר פירחיות אורז ללא גלוטן. למי שלא אוכל לחם קמח.

2026-08-02 via Nuitee
O
Orlando couple us
10
All good
Pros:

All good

Cons:

All good

2026-08-02 via Nuitee
G
Grace Chia-Chia solo_traveller us
9
2026-08-02 via Nuitee
D
Demelash Sisay family_with_children il
10
Was great experience
Pros:

Everything was perfect 👌 except the reception staff

Cons:

The staff

2026-07-25 via Nuitee
B
Blair solo_traveller us
8
Nice place
Pros:

The staff were very nice and the bird is really cool! We were able to book the day of and had no problems. The room was clean overall and comfortable.

Cons:

The room had a little bit of a mildew smell. An additional pillow would have been nice for the king bed

2026-07-25 via Nuitee
A
Alfred John family_with_children us
8
Great place to stay, conveniently located. clean and modern.
Pros:

Breakfast was great. Probably the best breakfast from a hotel I ever stayed at. everything I had tasted great. everything was clean and presentable. The workers were making sure everything was filled and clean.

Cons:

Just little picky things like edges of the shower were not presentable well. But the overall room experience was great. The room was clean and modern looking. I would definitely stay here again if I am in the area.

2026-07-24 via Nuitee
D
David extended_group us
8
2026-07-23 via Nuitee
K
Kelley solo_traveller us
7
2026-07-22 via Nuitee
P
Patricia couple us
10
2026-07-21 via Nuitee
L
Laura couple us
7
2026-07-21 via Nuitee
S
Stefanny family_with_children br
10
Agradável e relaxante.
Pros:

O atendimento foi muito agradável. O café da manhã foi excelente. O quarto era maravilhoso com camas confortáveis e um banheiro muito agradável.

2026-07-20 via Nuitee
L
lus couple us
1
I will never rent from that place ever again on top of that. I will let my coworkers and my family members know about th
Pros:

Nothing

Cons:

No pool , have too eat breakfast down stairs, I have a child that has social anxiety , he’s only five and that’s why I usually feed him in the room . When nighttime came, I asked if I can order a cot the lady at the desk, said that they do have cots but the manager hand them out, and the manager went home already so I was unable to get a cot .Also, when my two grandchildren woke up the next morning, the bad they were sleeping on, must have bedbugs because their arms and legs were fully bitten up. I did not get a refund or anything back. All I got was we will call the exterminator for that room. I ordered her hotel rooms every two weeks. I would never recommend that place to anyone.

2026-07-20 via Nuitee
A
Alphonse couple us
8
2026-07-19 via Nuitee
B
Barth solo_traveller us
4
Pros:

Place needed freshened up. Seemed old
Ac was cold. A little disappointed for the money

Cons:

Kinda old and a little run down.

2026-07-18 via Nuitee
P
Paradise01297727229 Family Cleveland, Ohio
6
Dirty bathroom.
Pros:

The bathroom was filthy. Long black hairs on the floor and in the shower. Also a gross stained towel or rag on the shower shelf. Gross!

2026-07-17 via Tripadvisor
S
Sunpeer Friends getaway Medina, New York
10
The Live Music & Buffalo Downtown Location
Pros:

I come to Buffalo for live music quite often. This is now my go-to hotel for easy walking access to the downtown venues. There is easy parking, fridge for drinks, comfortable bedding, a great shower and a great breakfast. The staff is awesome – super friendly & helpful. This makes the shows in Buffalo a win , win fun time and no hesitation to come back.

2026-07-16 via Tripadvisor
Y
Yonathan solo_traveller il
10
2026-07-15 via Nuitee