Vivatel Kuala Lumpur

Hotels
8.2 (1020 reviews)
No. 85, Jalan Loke Yew , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Poor breakfast variety
Noisy arrival experience
Cleanliness concerns

Categories

Cleanliness
7.53
Some reviews mention unpleasant odors and noise on arrival, affecting the cleanliness impression.
Service
9
Staff are frequently noted as friendly and helpful, justifying a higher score.
Location
8.04
Convenient access mentioned, but some drawbacks regarding nearby shopping options.
Room Quality
8.49
Guests reported spacious and comfortable rooms overall, with positive sentiment.
Amenities
8.52
Most amenities were satisfactory, with some critiques on the breakfast variety.
Value for Money
7.98
Guests indicated good value given the room size and quality, despite some breakfast complaints.
Food and Beverage
7.53
Breakfast received mixed reviews, with some stating lack of variety and quality issues.
Overall Experience
8.5
Overall happy experiences mentioned with specific highlights of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:31

Property Description

City Views and Complimentary Wi-Fi
Enjoy stunning views of Kuala Lumpur from your room while staying connected with our free Wi-Fi access.

Convenient Location
Located just a short walk from Viva Home Furniture Mall, and a quick drive to Bukit Bintang district and Kenanga Wholesale City.

Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, wardrobe, and en suite bathroom with complimentary toiletries.

Experience comfort and convenience at Vivatel Kuala Lumpur. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1020 reviews
Cleanliness: 7.53
Service: 9
Location: 8.04
Room Quality: 8.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
M
MS • solo_traveller • my
9
Excellent
Pros:

Room and food

Cons:

No

2026-03-07 • via Nuitee
M
Mohammad • couple • my
10
2026-03-07 • via Nuitee
T
Tengku Farouk • family_with_children • my
5
Pros:

Big tv screen

Cons:

Room have Coffee maker but dont have plug point, toilet door cannot proper close, room door cannot proper lock, MOST SHOCKING IS THAT WHEN I HAD BREAKFAST THERE IS COCKROACH AT SPAGHETTI SPOONS SAUCES

2026-03-06 • via Nuitee
N
Normah • solo_traveller • my
4
2026-03-04 • via Nuitee
P
Phang • solo_traveller • my
10
Cons:

Parking

2026-03-04 • via Nuitee
N
Normah • solo_traveller • my
4
2026-03-04 • via Nuitee
P
Phang • solo_traveller • my
10
Pros:

Room clean

Cons:

Parking

2026-03-04 • via Nuitee
M
MR • family_with_children • my
7
Pros:

Buffet Sahur

Cons:

Receptionist

2026-03-03 • via Nuitee
L
Linda • family_with_children • my
8
2026-03-02 • via Nuitee
K
kuganya • couple • my
8
2026-02-27 • via Nuitee
F
Fatima Jamillah • couple • us
4
2026-02-26 • via Nuitee
C
CHEAN FUI • family_with_children • my
7
2026-02-26 • via Nuitee
M
Mandar • family_with_children • in
8
Satisfactory stay
Pros:

Breakfast was good with a lot of variety even for vegetarian. Staff was helpful and rooms were big

2026-02-25 • via Nuitee
A
Ann leong • family_with_children • my
6
总体不错，我来了好几次，合适一家人，喜欢宁静的人。
Pros:

柜台办理人员态度很好，很友善，给我们提早入住。

Cons:

唯一不满的是我入住了2晚，包含早餐，当早上我去到餐厅，门口那个看似外劳的员工，非常不友善，查看了我的房卡，好像警察一样，检查完毕也没有请我进入餐厅，只是态度冷淡用手一挥，好像当我们是狗一样的示意让我们进入餐厅。需知道我不是免费吃的，包含早餐的房价比较贵的。

2026-02-25 • via Nuitee
A
andi • family_with_children • my
8
bestt
Pros:

makanan sangat sedap.boleh repeat lagi dtg dekat hotel ni

Cons:

makanan mahal sangat.nasi goreng ayam dara mahal

2026-02-24 • via Nuitee
V
Victor • couple • my
8
The hotel nice and comfort .
Pros:

The scenery from room

Cons:

The breakfast can be improved .

2026-02-23 • via Nuitee
G
Gew • solo_traveller • au
10
2026-02-23 • via Nuitee
J
Joe • family_with_children • my
3
2026-02-23 • via Nuitee
S
Sitti Hajjar • extended_group • my
7
Quite a pleasant stay
Pros:

Breakfast surprisingly has many choice, and room is quite spacious

Cons:

The parking a bit gloomy

2026-02-23 • via Nuitee
K
Kartiyani • couple • my
10
2026-02-22 • via Nuitee