Metro Hotel

There is no internet access to Netflix even though already signed in. Less tv channels,should input a few more locals tv.

During 1st day of arrival, my partner complained that the bath towel & toilet smelly & we also spot black mold in the bathroom. We've to buy air freshener & bath towel during our stay.

The TV reception not clear enough. We've the frontline staff for extra cloth hanger, they just give us 1 PIECE ONLY.

The frontline staff are not friendly at all. They should promote Mr Sam as frontline staff instead, he is very friendly & make us feel welcomed.

Good location, quite, bed comfortable, good pillow.

Rooms are small.
Bathroom not clean
Receptionist grumpy and no smile at all

Overall ok. Convenient location

Property very run down and not well maintained. Layout of the room is odd with bed in one side likwe in a corner.

Metro Hotel is a good budget hotel compared to others in the area. Friendly staff, clean bed and good location in the heart of Kuala Lumpur. Plenty of interesting places just with a walking distance. The only negative thing about this hotel is the carpet in the room needs power cleaning once in every few months. The carpet was dirty and I didn’t want to walk on it with out my slippers.

Toilet flooding.

staff was ever so nice, helpful n friendly.
location is near to shopping mall

Surrounded by amenities and shopping area

Really comfortable hotel and very friendly stuff who is always there for you when you need anything.
Perfect location and secured.

Great location - near to Berjaya Times Square, Imbi Station and Sungei Wang Paza. Those unfamiliar with Metro Hotel should take note that the location shown on the map is wrong. It is actually located at the junction of Jalan Pudu and Jalan Imbi, right next to Star Town Inn and Asia Like Hotel. The bathroom is spacious and brightly lit. Everything is in order and bath water drains quickly into the gully. As for the room, it is cheery and bright, because of the lighting as well as natural light from the windows in the daytime. The air-conditioner takes some time to cool the room. At the highest setting, the fan speed is still not strong enough. Guests have to be prepared for the rather poor Wi-fi -- the signal is very weak and the speed is slow. Thus it is not quite usable. The room comes with amenities like a safe and bar fridge. Two bottles of mineral water, as well as coffee and tea, are provided.

Room carpet dusty and full of stained mark, wi-fi connection is very poor, not suitable for business traveler who is relying on the wi-fi connection for works. Lift ventilation is not good, too warm.

Good service

EXCELLENT POSITION FROM AIRPORT TO HOTEL BY TRAIN GREAT

Nice and clean and convenient location. Staff are generally nice.

Air con not enough cold

This hotel generally is alright but not the best. When we first checked-in, staff was answering and not answering, making giggle sounds, doesn't really feel nice when we are standing in front of them. Whatever we requested, like extra pillows were not given. Luckily we only stayed for one night. Room was pretty decent but needs to wait quite long before we have our room, even though we already have note to them prior that we will need early check-in. Overall, it is alright but if i'm given other choices, i will stay at other place. Otherwise, this place works alright for 1 night.

Not so good - carpets are old and stained. AC didn't work well. Refrigerator didn't work at all and had to be replaced. Room was small, but hotel seemed quiet and close to everything.

Very happy with hotel..... staff so helpful & friendly... up graded to bigger room..