Apsor Palace Hotel

Hotels
8.6 (419 reviews)
No 14-16, Street 258, Sangkat Chak Tomuk , Phnom Penh , kh

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Amenities not meeting expectations

Categories

Cleanliness
8.24
Some reviews mentioned issues with odor and cleanliness of bathrooms.
Service
9.21
Overwhelming positive feedback on staff friendliness and helpfulness.
Location
9.25
Consistently praised for its excellent location.
Room Quality
8.7
Generally positive remarks about room comfort, though some found issues with amenities.
Amenities
7.73
The pool and other facilities received mixed feedback; not all were satisfied.
Value for Money
8.19
Value perceived differently, some mentioned it wasn't worth the costs.
Food and Beverage
8.74
Breakfast and restaurant food received good reviews.
Overall Experience
8.71
General satisfaction with the stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:07

Property Description

Luxurious Accommodation with Prime Location
Apsor Palace Hotel in central Phnom Penh offers a lavish stay just minutes away from Central Market. The rooftop spa pool, in-house restaurant, and sky bar provide guests with ultimate relaxation and dining options.

Convenient Access to Key Destinations
Situated close to Chaktomouk Conference Hall and Aeon Mall, exploring the city is a breeze. The proximity to Wat Phnom and Phnom Penh International Airport makes travel hassle-free, with airport transfers and shuttle services readily available.

Modern Comforts and Exceptional Services
The air-conditioned rooms with stunning views, flat-screen TV, and en suite bathrooms ensure a comfortable stay. The 24-hour front desk, business center, and diverse dining choices including Khmer and Western cuisine cater to every guest's needs.

Book your stay at Apsor Palace Hotel for a memorable experience in Phnom Penh.

Important information:

Guests with bookings of 5 to 9 rooms are subject to a 10% deposit upon booking.

Guests with bookings of 10 rooms or more are subject to a 20% deposit upon booking.

Please note that guests are required to make full payment by cash in USD or credit card upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    People 12 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 419 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
F
Frederic solo_traveller fr
8
C’est bien situé et confortable pour dormir mais ne rester ni à la piscine ni au lobby.
Pros:

Emplacement central entre wat Botum et palais royal/ rivière . Chambre deluxe spacieuse , lit confortable, avec balcon équipé de chaises. Grande penderie. Bon Petit déjeuner dans le lobby .

Cons:

Le lobby joliment décoré mais étouffant car non climatisé, la piscine du rooftop avec 2 transats qui n’est qu’un petit bassin pour enfants , de 80 cm de profondeur ne permet pas de nager , et sert plus d’abreuvoir aux pigeons , bar abandonné. Une autre petite piscine de trouve dans le lobby de l’hôtel adjacent.

2026-04-07 via Nuitee
T
Tim couple us
3
Argumentative staff at night
Pros:

WiFi is ok stores nearby

Cons:

Staff at night refused to control noisy guests above. It was impossible to sleep. I requested a room change at 11 pm. He said no rooms were available. But on booking.com rooms WERE available. I told.him this and he said nothing he could do because my room had 2 beds and the others had one 3. How smart is that? I insisted and we had a heated argument. Their other attached hotel heard it and their receptionist intervened and found me a different room. Very bad and unsettling experience indeed.

2026-04-02 via Nuitee
G
GERARD extended_group fr
8
bien mais peut mieux faire pour le prix payé
Pros:

La gentillesse du personnel
Souriant, disponible, professionnel

Cons:

Quelques blattes... dans la salle de bains.
Mettre un peu plus de cintres dans l'armoire.

2026-03-29 via Nuitee
B
Betz couple za
10
Great stay - highly recommended!!
Pros:

Large rooms -comfortable bed.
Best breakfast we had in a 2 month stay in Cambodia.
Really nice helpful staff.
We stayed there twice we enjoyed it so much - 11 days in total.

Cons:

Nothing

2026-03-26 via Nuitee
J
Jocelyn family_with_children au
10
Excellent Boutique Hotel close to the Royal Palace
Pros:

This hotel is located very close to the Royal Palace and not too far from Walking Street. It is off the main road, so is quiet and peaceful. The staff are lovely and very helpful and the room was excellent, and great value. We enjoyed the breakfast, a great selection of foods.

Cons:

Nothing

2026-03-20 via Nuitee
K
Kjell couple se
10
2026-03-20 via Nuitee
R
Robyn couple au
10
Peaceful,friendly and extremely comfortable.
Pros:

Great friendly, helpful staff. Room extremely clean and comfortable. Location excellent for accessing Phnom Penh.

2026-03-19 via Nuitee
T
Thelemann family_with_children de
8
2026-03-16 via Nuitee
P
Patricia family_with_children fr
10
Bon séjour
Pros:

La gentillesse et disponibilité du personnel ..'la propreté des lieux...le petit déjeuner

Cons:

Pour moi la literie est trop dure.
Difficile de régler correctement la clim.

2026-03-14 via Nuitee
B
Betz couple za
10
Great Stay - Highly Recommend 😊👏👍
Pros:

Location.
Comfortable
Big bedrooms
Great friendly service
Very nice breakfast.
So good we extended our stay 😊

Cons:

Nothing

2026-03-05 via Nuitee
S
Stephen extended_group gb
9
Very good hotel - could easily be great
Pros:

Confortable stay. Nice, big, clean and quiet rooms. Breakfast was good.

Cons:

The pool was murky and uninviting. I was given no details about the hotel’s twin which, apparently, offered alternative facilities. When I asked at reception I was not given the right information. The excursions desk was abandoned every time we looked for help.

2026-03-04 via Nuitee
K
Kjell couple se
9
2026-03-04 via Nuitee
F
Francoise family_with_children fr
9
Pros:

C'est un bel hôtel ,quartier bien placé et calme . Personnel très serviable.

Cons:

Dommage qu'il n'y ait pas une grande piscine extérieure .

2026-03-01 via Nuitee
D
du Mesnil couple fr
10
Pros:

L’acceuil, la qualité des chambres et du petit déjeuner sont impeccables! Parfaitement situé et dans une rue calme, on a tellement aimé qu’on y est retourné, notre etape d’arrivée et de départ du Cambodge !

2026-02-23 via Nuitee
J
Jay couple il
10
Pros:

They offer a very rich breakfast with barrista coffee and eggs to order along with a wide selection of fresh and cooked foods. The front staff is extremely helpful and go out off their way to please the guests. You can't beat the location -- shopping center next door and the National Museum across the street. We stayed 8 nights and didn't feel one of them was overstaying our welcome. We would certainly stay there again.

2026-02-23 via Nuitee
P
Przemyslaw family_with_children pl
8
2026-02-12 via Nuitee
Y
Yaiza couple es
9
Muy bien relación calidad-precio
Pros:

Muy cómodo y cerca de todo

Cons:

La habitación olía a tabaco

2026-02-12 via Nuitee
M
Michelle family_with_children nl
7
Pros:

De kamers waren ruim en netjes. Het ontbijt was klein maar voldoende. De lobby was heel mooi ingericht. Locatie was op loop afstand van de Royal palace maar wel rustig.

Cons:

Er was een zwembad op het dak maar dat was klein en zag er vies en verlaten uit. Ook de bar die er ooit was, is verlaten. Er was nog een tweede zwembad maar daar hebben we geen gebruik van gemaakt en zijn we ook nooit over geïnformeerd dat die er was.

2026-02-08 via Nuitee
A
Annette solo_traveller de
8
Gutes Hotel, mit Abzügen für nicht vorhandene aber angegebene Ausstattung
Pros:

Zimmer , Frühstück und Personal waren hervorragend, ebenso die Sauberkeit.

Cons:

Wenn ich bei den Suchkriterien angebe, dass ich ein Hotel mit Restaurant und Bar wählen möchte (ist abends als Alleinreisende schon mal angenehmer), dann bring es mich nicht weiter, wenn ich die Annehmlichkeiten nur in einem anderen Hotel mit Fußweg um den Block nutzen kann. In einem solchen Fall muss in der Hotelbeschreibung explizit darauf hingewiesen werden.

2026-01-24 via Nuitee
L
LuAnn family_with_children ca
7
Pros:

The breakfast buffet was very good, the staff was great.
The beds were firm the pillows almost too puffy!

Cons:

The hall carpets needed cleaning as did the upholstery in room chairs.
There is not a spa at this hotel, it is at their sister hotel.
There is one small pool at this location.

2026-01-23 via Nuitee