The Marly Boutique Hotel & Spa

Hotels
9.4 (441 reviews)
201 The Promenade, Camps Bay , Cape Town , za

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Value for money concerns

Categories

Cleanliness
9.39
Clean and well-maintained as noted, but one review mentioned sound issues that slightly impacted perceived cleanliness.
Service
9.99
Staff received consistent praise for being friendly and helpful.
Location
10
Great location with views and access to restaurants, highly praised in multiple reviews.
Room Quality
8.85
Rooms generally good but soundproofing was a concern for some guests.
Amenities
8.88
Basic amenities provided, with some requests like microwaves mentioned, indicating room for improvement.
Value for Money
8.34
Some reviews mentioned that the price did not represent the quality of services.
Food and Beverage
9.89
Breakfast and meals praised for quality and taste.
Overall Experience
9.88
Overall praised with issues in specific areas but highly rated overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Suites with Stunning Views
The Marly Boutique Hotel offers stylish suites with breathtaking views of Camps Bay Beach and the Twelve Apostles Mountain Range. Each suite is equipped with modern amenities, including a flat-screen TV, iPod docking station, and an Illy coffee machine. Guests can unwind in the spacious bathrooms featuring large baths and rain showers, with some suites even boasting outdoor showers on the balcony.

Dining and Entertainment
Indulge in delectable meals at the seaside Surf Shack Diner or sip cocktails at the trendy terrace bar overlooking the ocean. With 24-hour room service available, guests can enjoy gourmet dining in the comfort of their suites. The hotel also offers a pool-terrace bar, perfect for relaxing with a drink while enjoying the panoramic views.

Relaxation and Convenience
Take a leisurely swim in the pool, pamper yourself at the day spas, or explore the nearby Promenade Mall for shopping and dining options. The Marly Boutique Hotel provides a range of facilities, including a 24-hour front desk, meeting rooms, and dry cleaning services, ensuring a seamless and enjoyable stay.

Experience luxury and comfort at The Marly Boutique Hotel - Book now for an unforgettable seaside retreat.

Important information:

As you may have heard, South Africa is experiencing ongoing disruption to power supply due to the national power utility, Eskom, not being able to meet current demand.
To ensure our guests are not inconvenienced by these power interruptions, The Marly employs an on-site generator, however this does produce a measure of low-grade noise pollution.
We assure you that every effort is being made to ensure your Marly experience is sweet as ever, but please let us/me know if you have any further questions.
Thank you for your understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 16 years old stay for ZAR 2,050 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 441 reviews
Cleanliness: 9.39
Service: 9.99
Location: 10
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.89
Overall Experience: 9.88
C
Carla couple us
9
Pros:

The staff was the best part of our stay. They were warm, welcoming, and genuinely cared about making our experience memorable. They made us feel incredibly special from the moment we arrived and consistently went above and beyond to ensure everything was perfect. Their level of hospitality was truly exceptional and made our stay unforgettable. They even helped us arrange and book all of our activities, making our stay completely stress-free.

Our room was absolutely beautiful, with stunning views of the mountains. It was spacious, comfortable, and thoughtfully designed. The location was perfect—just a short walk from the beach and many great restaurants.

The breakfast was delicious, with plenty of great options to start the day. The rooftop was amazing, offering breathtaking views of both the ocean and the mountains. We would highly recommend this hotel and would gladly stay here again.

2026-06-20 via Nuitee
F
Felix solo_traveller pt
9
2026-06-18 via Nuitee
W
wilsonsca NONE Sunnyvale, California
10
Outstanding!!!!
Pros:

The location was perfect. A short Uber ride to Table Mountain and other attractions. The ocean view room is magical. But what really makes the experience is the wonderful and attentive staff. From the porter to the front desk, everyone goes out of their way to make your stay perfect.

2026-06-17 via Tripadvisor
L
Lujain couple sa
10
2026-06-14 via Nuitee
K
Kesebogile couple za
8
It was great stay …. I highly recommend
Pros:

Amazing location, great staff

2026-06-06 via Nuitee
M
Maria couple dk
10
The best staff I’ve ever meet! They honestly made the difference truly
Pros:

Everything 😍

Cons:

Nothing

2026-05-25 via Nuitee
N
N3763FTlaurenm Couples
10
Lovely hotel with a private balcony.
Pros:

We had a wonderful time during our stay at The Marly. The room was gorgeous, the staff were helpful and friendly, the room service was excellent, and the view and location were perfect for our trip.

2026-05-22 via Tripadvisor
J
jwmelofchik NONE Jacksonville, Florida
10
Best property in Camps Bay with great staff
Pros:

The hotel is gorgeous with everything you could possibly want. Staff service was impeccable and so accommodating and the breakfast was delicious. One of the nicest places we have ever stayed.

2026-05-20 via Tripadvisor
K
keith couple us
3
Great location, great front desk, services, VERY poor mgmt and customer appreciation
Pros:

The front desk staff was fantastic!

Cons:

Upper mgmt doesn’t believe inoperative A/C and an no water pressure one morning in a 5 star property is worthy of any guest consideration. Other negative reviews also recognized this is theme.

2026-05-20 via Nuitee
S
Sightsee38813645242 Couples Atlanta, Georgia
4
Mgmt ignores customer satisfaction
Pros:

Although the desk, facility staff were all exceptional, mgmt team failed to adhere to 5* luxury hotel customer service when the amenities one expects from this type hotel with a premium rate fails to meet normal operating expectations! For example, A/C first night inoperable combined with terrible noise that resulted in no sleep followed up by no water pressure during shower next morning. Despite this fact noted by the repairman the next day, hotel mgmt refused to offer any credible consideration aside from if we returned at a later date “something” may be done!
After reading other reviews with similar issues, this appears to be common operating procedures!

2026-05-17 via Tripadvisor
R
ryandoherty88 NONE
10
The Marley Staff is out of this world Kind
Pros:

I can not say enough good things about this property and its staff. I was with a group of 40 for 1 week here and every day got better. The staff is so excellent and the property is so dialed in.

2026-05-17 via Tripadvisor
A
Anna Catharina couple za
10
2026-05-09 via Nuitee
E
Expedition697597 Business Cape Town, Western Cape
10
Amazing stay - thank you !!
Pros:

I had the most wonderful 2 night stay at The Marly. My overall experience was 10/10. The staff are so warm and friendly, my room (classic sea-facing) was stunning - sleeping to the sounds of the waves and smelling the fresh sea air was such treat. Location wise - cant get better - beach, shops, coffee bars, restaurants are all within walking distance. Highly recommend The Marly for a solo, family, romantic or business stay.

2026-05-06 via Tripadvisor
D
Dineo couple za
10
Pure bliss, I’ll visit again soon.
Pros:

Everything was amazing

Cons:

Nothing

2026-05-03 via Nuitee
M
McGeown couple gb
6
It was nice could have been better
Pros:

Location and view

Cons:

Smell from restaurant below so we couldn’t sit on balcony. Fake grass decoration. Swimming pool was cold.

2026-04-25 via Nuitee
J
Journey45270255037 Friends getaway Alban, French River, Northeastern Ontario, Ontario
10
Sunsets & Smiles at the Marly
Pros:

Absolutely loved my stay at the Marly! Shoutout to Jea and Patson for making us feel right at home instantly on arrival - their energy and positivity really stood out and set the tone for such a fun and relaxing stay! We were sad to leave and would definitely return for longer next time, a great way to round out a busy trip through South Africa chilling and enjoying the beach, views and great restaurants within the collection. The service throughout the hotel and dining venues was amazing, with really kind and happy servers who added to our experience.

2026-04-17 via Tripadvisor
A
anthony360hockey NONE Little Falls, New Jersey
10
Best Hotel in Cape Town with Best Staff!!
Pros:

BEST HOTEL IN CAPE TOWN!
The whole team truly made our honeymoon so special - the best!!!
Amazing rooms, staff, views, rooftop, etc.
HIGHLY RECOMMEND

2026-04-10 via Tripadvisor
S
Serap couple gb
10
Amazing views and service
Pros:

Everything! Beautiful hotel, amazing service

Cons:

Can’t fault it

2026-04-08 via Nuitee
A
Anuschka extended_group ch
9
Großartig! Immer wieder gerne!!!
Pros:

Sehr schöne geräumige Zimmer, wahnsinnig freundliche, hilfsbereite und zuvorkommende Mitarbeiter!!! Tolle Lage, sehr viel zu Fuß zu erreichen. Fantastischer Meerblick!

Cons:

Nichts

2026-03-31 via Nuitee
Надин solo_traveller ru
10
Pros:

Все идеально! Персонал ко всем просьбам относился с пониманием и заботой! Чистые номера! Шикарный вид с территории бассейна! Не пугайтесь, когда пишут, что вход через торговый цент. На такси через паковку заехали ко входу отеля. Тут же вышли нас встречать! Подготовили номер по-раньше. Торговый центр очень милый, там немного магазинов, но можно купить разные мелочи. При отеле 5 ресторанов, везде вкусно!

2026-03-19 via Nuitee