Ura Jardín del Atlántico

Hotels
Ura Hotels
6.6 (51 reviews)
San Cristóbal de la Laguna 9, San Bartolomé de Tirajana, Canary Islands, 35100 , San Bartolomé de Tirajana , ES

Facilities

Fitness facilities
24-hour front desk
Terrace
Garden
Designated smoking area
Elevator
Fitness facilities
Safe-deposit box at front desk
Billiards or pool table
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Excellent facilities
Reasonable prices
Cons:
Maintenance issues
Uncomfortable sofa beds
Mixed service experiences

Categories

Cleanliness
6.5
Mixed reviews on cleanliness; some guests mentioned clean rooms while others had complaints about maintenance issues.
Service
6.5
Service received mixed feedback; some guests appreciated the friendly staff, while others had negative experiences with restaurant staff.
Location
7.5
Guests appreciated the great location near many key landmarks and public transport.
Room Quality
6.8
Rooms were described as okay, with some mentioning uncomfortable sofa beds and mattresses.
Amenities
7
Satisfactory amenities provided including multiple pools and kitchen facilities, but some guests desired more.
Value for Money
6.9
Mixed opinions on value for money; while some guests found the prices reasonable, others felt it was expensive for the services offered.
Food and Beverage
7.3
Food and beverage services were generally well-received, with mentions of reasonable prices and facilities provided.
Overall Experience
7.5
Most guests had a positive overall experience despite mixed feedback on specific categories, with a particular highlight on the facilities provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 10:18

Property Description

Escape to Ura Jardín del Atlántico, a relaxing haven just minutes from beautiful beaches and vibrant shopping areas.

Recreational Bliss
Dive into one of our 3 stunning outdoor swimming pools or keep up with your fitness routine at our well-equipped fitness center. With added features like a hair salon and 24-hour front desk service, your every need is catered to.

Culinary Delight
Indulge in our all-inclusive dining options, offering a variety of meals and refreshing beverages across our onsite restaurants and bars. Whether dining at our main restaurant or enjoying a quick snack at the deli, your taste buds are in for a treat.

Comfortable Accommodations
Choose from 334 spacious guestrooms, complete with kitchenettes, private balconies, and modern amenities like flat-screen TVs and wireless internet access (surcharge). Enjoy the convenience of limited housekeeping and safe deposit box services.

Book your stay at Ura Jardín del Atlántico today, where relaxation and enjoyment await!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

6.6
Based on 51 reviews
Cleanliness: 6.5
Service: 6.5
Location: 7.5
Room Quality: 6.8
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.5
S
sofiane
2
Pros:

Je ne recommande pas

2025-05-29 via Nuitee
G
Giulia
4
Bad experience
Pros:

The hotel staff was nice, the room was okay even if the sofa bed is a single bed and the mattess is not comfortable at all. We paid for half board and the restaurant staff was the rudest, no one explained to us that drinks were not included in the dinner and they told us off in front of everyone because we were taking a glass of water!! The bar sells small bottles of water only and they are 2€ which is an absolutely joke when you can get 1 litre for 1.30€ from the outside supermarket but guess what they don’t let you bring water form outside so you are forced to buy water there. We arrived 30 mins before they were closing one night and all the restaurant staff was looking at us in a bad way. I would not recommend at all.

2025-04-01 via Nuitee
J
Jeferson
10
Pros:

Increíble la habitación increíble

2025-03-28 via Nuitee
K
kayley
10
Excellent stay
Pros:

Excellent stay, large apartment with excellent facilities on the hotel site, 4 pools, prices not expensive. Includes, kettle, toaster, hob, pots, pans, plates, washing up liquid etc

2025-03-15 via Nuitee
V
Verified traveler
10
Semester
Pros:

Väldigt fin vecka bott där många gånger lite störande med musiken på natten o önskemål om byte av handdukar mer än en gång på veckan men i helhet väldigt bra

2025-02-11 via Nuitee
R
Ritva
8
Iltaelämän vieressä
Pros:

Siisti hotelli. Huoneesta puuttui mikro, mikä toimitettiin saman tien respasta. Uima-allasalueet olivat viihtyisiä. Yksi altaista oli lämmitetty. Iltaelämän vieressä oltiin, joten ääniä jonkun verran kuului. Meitä se ei kyllä millään tavalla häirinnyt. Majoitumme varmasti myös uudestaan.

2025-01-17 via Nuitee
N
Nicolas
6
Mitigé
Pros:

Points négatifs :
Gros problème et pas des moindre… le bruit : notre chambre donnée sur une rue avec plein de bars (très bruyant), musique très forte. Chambre pas insonorisée

Tout est payant… même le wifi ! Nous sommes en 2024 le wifi est gratuit partout sauf chez eux.

Points positifs :
Hôtel bien situé par rapport aux commerces et animations
propre
spacieux

2024-12-10 via Nuitee
M
MICHEL
8
Pouvoir choisir son logement
Pros:

Cet hôtel dispose de 4 bâtiments. Le gros problème si vous avez la malchance d'être logé au C ou au D c'est la discothèque juste en face avec beaucoup de bruit jusqu'à 3h du matin. Nous reviendrions volontiers si nous avions la certitude d'être dans le bâtiment A ou B

2024-11-26 via Nuitee
M
Maarion partner
8
Pros:

For a 2 star establishment, the food was very good indeed. Hotel is tired looking, but clean. Biggest disappointment was lack of soft drinks poolside until after lunchtime. Not good for "all inclusive". No air con, but that's no surprise for the star rating.

2024-10-12 via Nuitee
P
Patricia family_with_children
10
Pros:

When I read the reviews on this hotel , I was abit worried. As I turned up , the hotel looked amazing outside with a string of Irish pubs , a supermarket and restaurants. It was a nice , easy check in with amazing staff who were wonderful. Yes you have to leave a €50 deposit but that’s understandable as working in the travel industry in the past myself, I knew what some guests would leave it like after the holiday. We paid in cash and they gave us a slip to hand back in after checkout. The apartment was basic but very clean. And very ideal to what we needed. Based at the back where the swimming pools were. And we hardly heard any commotion. This hotel is central to everything and if you wanted to get a taxi to anywhere around playa de ingles it would only cost you upto €5. Which is a bargain compared to uk prices. We travelled with a wheelchair user and the hotel accommodated us with no hassle. The cleaner who came and changed our beds were absolutely lovely as well as all the staff. I can’t comment on the food at the hotel as we went self catering. But everything else, 100 per cent perfect and we would definitely return again.

2024-04-10 via Nuitee
V
Verified traveler
8
Godt sted
Pros:

Rigtig fint ophold. Gode faciliteter. Personalet var lidt sure nogle gange. Kunne sagtens finde på at vælge dem igen

2024-04-02 via Nuitee
M
Martti
6
Pros:

Palvelu ei ollet hyvä

2024-03-07 via Nuitee
A
Anne Grethe
6
3 uker på Jardin del Atlantico i februar
Pros:

Vi var tre voksne sist i 70 årene med leilighet i øverste etasje. Det ble spilt høy musikk utover natten fra alle de omliggende utestedene. Egentlig skulle det være rolig kl. 24. 00, men det var sjelden stille før 01.00, og deretter bråk fra alle som skulle "hjem". Rengjøring 5 dager og skifte av sengetøy 2-3 ganger i uken. Sengene var bra, og det var godt med en tynn og lett sommerdyne. Men møblene i stue/kjøkkendel var ukomfortable og vonde å sitte i/på. Vi savnet en god sovesofa, som også var god å sitte i, et par gode lenestoler og puter på kjøkkenstolene.

2024-02-25 via Nuitee
L
Linaadela
4
Pros:

Mucho ruido por la noche y una ventana no era posible de cerrar. Mucho calor en el habitación y cojines incomodas. Personal genial, muy amable y profesional!

2024-02-22 via Nuitee
N
Nick
2
Pros:

Horrible place, the rooms to old. The pool space so nasty everything dry and dark. They take a security deposit for nothing also if u want go with a friend u need registration for the guess.

2024-02-19 via Nuitee
M
Myrnouse
2
Pros:

Very loud, difficult to sleep. Bar/restaurant across the street playing loud music until at least 3am

2024-02-13 via Nuitee
M
Marte
6
Ok hotell
Pros:

Sto til forventningene til et tre stjerners hotel.
Litt slitne hotellrom og uteområder med «mye regler». Litt synd av det var et «voksenbasseng» som var oppvarmet.

2024-01-08 via Nuitee
N
N
8
The room was very hot!
Pros:

Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc.
The restaurant had been renovated and offered a very good breakfast. Excellent location next to shops and restaurants.
The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep.

2023-10-16 via Nuitee
D
Dámaris Del Carmen partner
8
Pros:

El personal en general era bastante amable y cercano, la habitación estaba bastante bien y la comida que servían en el comedor muy buena y variada. Lo único malo fue el aparcamiento, fue imposible encontrar. El aparcamiento específico del hotel estaba lleno y los alrededores igual, una odisea.

2023-04-13 via Nuitee
J
Jørn Arild partner
8
Pros:

mye støy men ellers hotellet var fint

2023-03-06 via Nuitee