Servatur Casablanca Suites & Spa - Adults Only

Hotels
8.8 (1259 reviews)
Avenida de Gran Canaria, 24 , Puerto Rico de Gran Canaria , es
+34 828 15 02 77

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Spacious rooms
Stunning views
Excellent breakfast
Cons:
Many steps to climb
Some maintenance issues
Inconsistent dinner options

Categories

Cleanliness
8.34
While the property is kept clean, the older facilities need repairs, impacting cleanliness perception.
Service
9.31
The staff were incredibly friendly and helpful, providing a welcoming experience.
Location
9.05
The location offers stunning views and is close to attractions, albeit with many steps to climb.
Room Quality
8.8
Rooms are spacious and clean, though minor maintenance is needed in some areas.
Amenities
8.63
While some amenities such as the spa and pool need improvement, overall offerings are satisfactory.
Value for Money
8.29
Fair pricing for the services offered, though some areas like food could improve.
Food and Beverage
8.84
Breakfast and desserts received high praise, but dinner options had some inconsistencies.
Overall Experience
9.11
Overall a very positive experience marked by excellent service and enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:46

Property Description

Luxurious Poolside Relaxation
Immerse yourself in the tranquility of our year-round heated pool, surrounded by comfortable loungers and hammocks, perfect for soaking up the sun and enjoying the breathtaking sea views.

Pampering Spa and Culinary Delights
Indulge in a rejuvenating experience at our free spa center or stay active at the fitness suite. Treat yourself to a relaxing massage or a range of treatments. Savor delicious buffet breakfast and exquisite evening meals at The Club restaurant and bar, followed by a drink at the poolside bar or rooftop chill out.

Breathtaking Views and Comfortable Accommodation
Experience the beauty of Puerto Rico and the sea from your private balcony or terrace in our rooms. Enjoy the convenience of a kitchenette and stay connected with free WiFi throughout the property.

Book now for an unforgettable adults-only retreat at Servatur Casablanca Suites & Spa - Adults Only!

Important information:

Please note that the property does not accept American Express as a payment method.

Please note that all guests, including minors, must present official identification upon arrival. The only valid documents accepted are: DNI (National Identity Document), NIE (Foreigner Identification Number), or passport, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

Please note that the property has 16 parking spaces available.

Please note that the free access to the Spa Center is on request and subject to availability.

Please note that the half board includes breakfast and dinner. Drinks are not included in dinner

Reservations for December 24 include a special dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.8
Based on 1259 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.05
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
D
Desire • couple • es
8
Perfecto para parar unos días tranquilos.
Pros:

La habitación con bañera hidromasaje en la terraza súper bien, vimos el atardecer desde el una tarde y fue perfecto. El bar de la piscina perfecta y la atención magnífica, la piscina pequeñita pero bien, lo único que me faltó unos escalones más cómodos para entrar y salir. Las limpiadoras un amor. El buffet de desayuno nos gustó mucho y la cena que era buffet los entrantes y los postres y elegías el primer plato pero muy buenos!!

Cons:

La almohada un rompe cuello,la cama creo que cómoda pero al ser la almohada tan incómoda le quitó valor.
La falta de buffet en la comida.

2026-08-07 • via Nuitee
M
Monique • solo_traveller • nl
8
2026-08-07 • via Nuitee
M
Marcos • couple • es
9
2026-08-07 • via Nuitee
P
Paola • couple • es
9
A
Pros:

Me gustó muchísimo los servicios con los que cuenta el hotel, la atención de las recepcionistas es buenísima u la comida está muy rica. En cuanto a la limpieza el dueño estaba un poco sucio y las el mobiliario un pelín deteriorado pero hay muchas cosas que contrarrestan positivamente la estancia en el hotel

Cons:

La limpieza pero de Teo lo que cabe estaba bien solo un poco el suelo sucio

2026-08-03 • via Nuitee
F
Fatima • solo_traveller • de
8
2026-08-02 • via Nuitee
G
Giovanny • couple • es
10
Ambiente relajado
Pros:

Si , estuvo genial. El personal muy amable

Cons:

El aparcamiento

2026-08-02 • via Nuitee
J
jose miguel • family_with_children • es
8
2026-07-25 • via Nuitee
R
Rodriguez • solo_traveller • es
10
2026-07-24 • via Nuitee
S
Silvia Ramos Lafuente • solo_traveller • es
7
2026-07-23 • via Nuitee
A
Amanda • couple • es
10
2026-07-23 • via Nuitee
C
Cristiana • solo_traveller • es
10
2026-07-23 • via Nuitee
O
Olga del rocio • couple • es
8
Para volver
Pros:

Me encantó la paz , la amabilidad de los empleados . La comida .

2026-07-21 • via Nuitee
J
Jose • solo_traveller • es
8
Estadía casi perfecta
Pros:

Atención, por parte del, personal del bufet Alberto muy amable un hombre con. La vocación del servicio y compromiso felicitaciones 🎉🎊

Cons:

Las camas estaban bastante duras los colchones aunque tenían encima una colchoneta no sentimos con mi pareja la comidas suficiente cuando encendidos el aire acondicionado salió un olor bastante feo en realidad nunca lo usamos en. Los 5 días de estadía algo que hay que mejorar.

2026-07-21 • via Nuitee
T
Tamara • couple • es
10
Maravilloso
Pros:

Es la segunda vez que vamos. Me encanta todo, destacaría muchísimo la atención del personal. Es que son todos una maravilla.

2026-07-21 • via Nuitee
L
Luis • solo_traveller • es
8
2026-07-20 • via Nuitee
E
Elena de jesus • couple • es
10
2026-07-20 • via Nuitee
A
Anafdezcobos • solo_traveller • es
10
2026-07-19 • via Nuitee
R
Randy • couple • es
10
2026-07-19 • via Nuitee
D
Dailos • couple • es
9
2026-07-18 • via Nuitee
Y
Yeray • solo_traveller • es
8
Pros:

El jacuzzi

Cons:

El spa estaba bien para lo que era pero lo tienen muy descuidado la mitad de las cosas estaban estropeadas y no funcionaban por lo demás bien todo

2026-07-16 • via Nuitee