Servatur Casablanca Suites & Spa - Adults Only

Hotels
8.8 (1186 reviews)
Avenida de Gran Canaria, 24 , Maspalomas , es

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Stunning views
Excellent breakfast
Cons:
Many steps to climb
Some maintenance issues
Inconsistent dinner options

Categories

Cleanliness
8.34
While the property is kept clean, the older facilities need repairs, impacting cleanliness perception.
Service
9.31
The staff were incredibly friendly and helpful, providing a welcoming experience.
Location
9.05
The location offers stunning views and is close to attractions, albeit with many steps to climb.
Room Quality
8.8
Rooms are spacious and clean, though minor maintenance is needed in some areas.
Amenities
8.63
While some amenities such as the spa and pool need improvement, overall offerings are satisfactory.
Value for Money
8.29
Fair pricing for the services offered, though some areas like food could improve.
Food and Beverage
8.84
Breakfast and desserts received high praise, but dinner options had some inconsistencies.
Overall Experience
9.11
Overall a very positive experience marked by excellent service and enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:46

Property Description

Luxurious Poolside Relaxation
Immerse yourself in the tranquility of our year-round heated pool, surrounded by comfortable loungers and hammocks, perfect for soaking up the sun and enjoying the breathtaking sea views.

Pampering Spa and Culinary Delights
Indulge in a rejuvenating experience at our free spa center or stay active at the fitness suite. Treat yourself to a relaxing massage or a range of treatments. Savor delicious buffet breakfast and exquisite evening meals at The Club restaurant and bar, followed by a drink at the poolside bar or rooftop chill out.

Breathtaking Views and Comfortable Accommodation
Experience the beauty of Puerto Rico and the sea from your private balcony or terrace in our rooms. Enjoy the convenience of a kitchenette and stay connected with free WiFi throughout the property.

Book now for an unforgettable adults-only retreat at Servatur Casablanca Suites & Spa - Adults Only!

Important information:

Please note that the property does not accept American Express as a payment method.

Please note that all guests, including minors, must present official identification upon arrival. The only valid documents accepted are: DNI (National Identity Document), NIE (Foreigner Identification Number), or passport, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

Please note that the property has 16 parking spaces available.

Please note that the free access to the Spa Center is on request and subject to availability.

Please note that the half board includes breakfast and dinner. Drinks are not included in dinner

Reservations for December 24 include a special dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1186 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.05
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
A
Adana • solo_traveller • gb
5
Pros:

Location close to everything!
Spa was lovely
My housekeeper was the best!

Cons:

Facilities a bit poor
Broken hot tub
No food past 9pm
You have to pay a depost of nearly £150 which was not advertised but apparently in the small print!
Them stairs from the shops to the hotel!

2026-05-14 • via Nuitee
R
robert • extended_group • es
8
Clean good location good food
Pros:

Good location

2026-05-14 • via Nuitee
S
Sheila Adelaida • couple • es
4
Para un día bien, para más no.
Pros:

La habitación.

Cons:

Presencia de cucarachas en la habitación, 3 en concreto (grande y pequeñas).

2026-05-13 • via Nuitee
A
alan • solo_traveller • gb
9
2026-05-12 • via Nuitee
S
Siina • couple • fi
9
2026-05-12 • via Nuitee
A
Adina • couple • es
10
Repetiré me gustó mucho el hotel y la gente que nos atendió
Pros:

Me gustó todo la ubicación el trato la limpieza todo muy bien, en el restaurante muy bien atendidos

Cons:

Me gustó todo

2026-05-10 • via Nuitee
V
Vaitiare • couple • es
10
2026-05-10 • via Nuitee
B
Benito • couple • es
9
2026-05-09 • via Nuitee
E
Evelyn • couple • es
10
2026-05-09 • via Nuitee
T
Tania • couple • es
10
2026-05-08 • via Nuitee
S
Stormdancer • family_with_children • es
7
Pros:

Las instalaciones estaban bastante bien, la habitación se notaba bastante nueva y todo muy limpio. El personal muy amable

Cons:

Elegí el hotel porque decía que contaba con opciones veganas, y al final cuentan con el mismo problema que la gran mayoría. Vegano no es solo comer verduras y ya, merecemos comer variado y minimo con alguna proteina. No es nada dificil conseguir un bloque de tofu al menos o cualquier cosa ya que el huesped avisa con tiempo de antelación. Crei que avisar ayudaria a que incluyeran cosas, pero tenian un solo plato en el menú de la cena, y apenas nada en el desayuno más alla de fruta y verdura. Eso lo tiene cualquier hotel, pero si quieres decir que eres inclusivo tienes que tener más opciones.

2026-05-08 • via Nuitee
D
david • solo_traveller • gb
7
2026-05-07 • via Nuitee
D
Daniel Antonio • couple • es
9
2026-05-06 • via Nuitee
B
Betés • couple • es
9
Vivencia de lujo 24h
Pros:

Las vistas que hay desde las habitaciones de toda zona,

Cons:

Hay varias discotecas en la avenida principal, y hasta las 4/5 de la mañana se escucha la música, y no se puede dormir con la ventana abierta.

2026-05-04 • via Nuitee
K
karen • couple • gb
7
2026-05-03 • via Nuitee
A
amanda • solo_traveller • es
8
Pros:

.

Cons:

.

2026-05-03 • via Nuitee
B
Burdis • solo_traveller • es
6
2026-05-03 • via Nuitee
S
Santiago • couple • es
10
2026-04-27 • via Nuitee
O
Omara • solo_traveller • es
10
Pros:

La habitación con el jacuzzi...

Cons:

El desayuno le faltaba mas opciones

2026-04-27 • via Nuitee
M
Mark • couple • ie
9
Pros:

The staff were excellent, they couldn't do enough for you. Breakfast selection was superb, they catered for everything.

2026-04-27 • via Nuitee