Country Inn & Suites by Radisson, Springfield Southeast

The staff was very friendly and helpful however both beds in our room were awful! I believe the box springs were broken, when you laid in the middle of the bed you sunk in and it was very uncomfortable. We had to sleep on the very edge of the bed to keep from falling in.

The condition of the facility needs updating. The doors are very noisy. We had to change rooms as the refrigerator was so frosted the door would not even shut.

Excellent staff very helpful with booking problem. Glad we stayed there

A nice place to stay. The front desk people were friendly and helpful. The first morning breakfast was almost out at 7:15. It took a while for more to come out. Breakfast included scrambled eggs, sausage and potatoes. Second and third mornings were better, but still had to wait for refills.

The room was clean, but the carpet had stains. The bathroom had rust around the door and tub.breakfast was ok, didn’t have coffee ready and kept running out. Staff was friendly

The breakfast was good.
I had to be switched to a different room because of the smell in the room and stained sheets on the bed. The next room had stcky hard to open and shut the room entry door. Sheer window shades did not keep the light out from the city and adjoining property.

Service was good. Our room was not. We had to switch because our shower/bath didn’t work, they were kind and quick about it but our new room smelt like sewage , just wasn’t pleasant.

Staff were super sweet and accommodating. Comfy bed, pretty clean room, decent breakfast. The bathroom had a pretty pungent odor that I couldn't locate, which was alarming. Had to keep the door shut to keep it from entering the room. It didn't appear unclean, maybe the water was the issue? There was also a smoke alarm directly over the bed that flashed all night, and the black out curtains don't really black anything out. I have little kids which is really the only reason any of these things were bothersome. Overall I'd come back, but probably immediately request a different room if the smell was apparent again.

Clean, located conveniently near the highway but we didn’t hear any road noise.

Everyone was friendly and helpful

good price for the area could use some light maintenance

All the reviews were great so I felt ok booking this. There is a gas station in the parking lot basically & also a huge noisy plant behind the hotel. People coming & going all hours of the night. Would not recommend this area again

No and yes

We had an okay time at this one, but I wouldn't rate it as highly as others have. Some staff were nice and helpful, but others were rude or indifferent - when we could find a staff member to begin with. The first room they gave us smelled strange, but they quickly gave us a different one. That room, the door was hard to open, but at least it didn't smell. Overall, the hotel suited our needs for the weekend, but I don't think we'd stay there again.

Yes, the AC work fine. Generally, good experience.

We arrived with our granddaughter and friends after college volleyball game. The room reeked of marijuana. We immediately called down to get a different room and were told we would have to come back down stairs to office to get another key to a different room. Hotel has been updated but not clean. There is paint over rust and corrosion in bathroom. The furniture in lobby was dirty and old. I would not sit on it.

Very clean

The room was fine although rather dated. Even though non- smoking there was a lot of marijuana smoking going on and wafting into my room. Very unpleasant.

I was not comfortable with the location, didn't seem safe. The room was clean and the staff were very helpful. The breakfasts were good. I would suggest a towel rack in the bathroom by the sink to hang your hand towel.

Our experience was so much better than most of these other reviews. Everything was clean, staff was friendly and helpful, breakfast had many choices, and it was only $1 to wash a load of clothes and another $1 to dry them. Would definitely stay here again.