Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Room comfort
Cons:
Poor food quality
Dated bathrooms

Categories

Cleanliness
7.58
The bathroom was dated, with a buckled doorframe and poorly finished areas.
Service
8.55
Housekeeping staff were top class, but overall staff were not very friendly.
Location
9.59
The hotel is in an excellent location in the heart of the old town.
Room Quality
7.54
The rooms were reasonably comfortable but faced issues such as view and amenities.
Amenities
8.57
Facilities like the rooftop pool were present, but the jacuzzi water was cold and lifts were tiny.
Value for Money
8.03
The hotel did not add value to the holiday overall.
Food and Beverage
5.58
Dining quality was poor with tasteless ingredients served lukewarm.
Overall Experience
8.55
Overall experience was mixed, with some positive aspects but considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:21

Property Description

Luxurious Amenities and Prime Location

Hotel Avenida in Benidorm is the epitome of luxury and convenience, situated just a stone's throw away from the picturesque Levante Beach. The property boasts a stunning terrace featuring a swimming pool, hot tub, solarium, and a mini gym for guests to unwind and relax.

Comfortable Rooms and Dining Options

Each air-conditioned room at Avenida is meticulously designed and equipped with modern amenities such as a minibar and satellite TV. The private bathrooms are stocked with complimentary toiletries and a hairdryer. Indulge in a variety of culinary delights at the buffet restaurant, coffee shop, and pool snack bar on-site.

Entertainment and Leisure Activities

The hotel offers a vibrant entertainment program with activities suitable for all ages, ensuring a memorable stay for every guest. Stay connected with free Wi-Fi, and don't forget to explore the nearby public parking for added convenience.

Experience the ultimate blend of comfort and leisure at Hotel Avenida. Book your stay now for an unforgettable vacation.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 611 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 5.58
Overall Experience: 8.55
E
Encarna solo_traveller es
9
2026-05-15 via Nuitee
E
Esmeralda solo_traveller be
9
2026-05-13 via Nuitee
S
Susana couple es
9
2026-05-11 via Nuitee
B
Bill couple gb
8
Very good ! 5th time ive been there
Pros:

Location , Food , Friendly Staff . Cleanliness

Cons:

The pool

2026-05-11 via Nuitee
M
Mar solo_traveller es
9
Pros:

La ubicación

Cons:

En las duchas deberían poner algo para q no resbalen

2026-05-08 via Nuitee
P
Pablo solo_traveller es
8
Pros:

La amabilidad del personal.

Cons:

Nada en concreto.

2026-05-07 via Nuitee
D
Daniel solo_traveller gb
7
2026-05-05 via Nuitee
I
Indra couple lv
9
Everything was fine
Pros:

I liked the staff, location, breakfast

Cons:

There was a little dust under the bed.

2026-05-01 via Nuitee
B
Bruno solo_traveller gb
9
2026-04-29 via Nuitee
L
Lorraine solo_traveller gb
9
2026-04-28 via Nuitee
C
Castillo Diaz solo_traveller es
10
Pros:

La habitacio excelent
El Personal molt agradable
El bufet molt bo

Cons:

Per dir algo.
La entra.
Per el veicle

2026-04-26 via Nuitee
R
Roberto solo_traveller es
9
Correcto
Pros:

Ok

Cons:

Ok

2026-04-23 via Nuitee
W
williamrW3780BZ Couples Birmingham, West Midlands, England
10
Excellent hotel
Pros:

Have been taking holidays at the same hotel in Benidorm I booked a different hotel for my last holiday April 2026 as I wanted a change and an alternative I chose the Avenida hotel in the old town ,I cannot praise this hotel enough location prime position in the old town rooms spacious serviced every day staff second to none food good not repetitive I could go on forever without naming previous hotel would be disrespectful after holidays with them I am sourcing future holidays and the Avenida will be first on my list looking forward to a future stay.Thanks to all the staff for their efforts made the holiday special . Will R Solihull

2026-04-16 via Tripadvisor
E
edward extended_group gb
10
Nice place
Pros:

Location

Cons:

Nothing

2026-04-16 via Nuitee
J
josephhW9653ZB Solo travel
6
4/10
Pros:

Check in was quick and easy.
Bed comfy
Bathroom dated, ladies bring hair driers, the one in the room took my 2 inch hair 10 min to dry.
Standard 3 star style operating at 3 star under a 4 star rating.
Food.
Jesus, no taste, catered to old mouths that didn't like garlic, spice and taste.
Staff all wonderful apart from a bloke on reception who was very dismissive and rude. I asked why was there no water or power and was just told " we told you" well you didn't.. I payed a cheep price for a 4 night break and can't really complain. But if I'd have paid more I would have been furious.
Location is great.
The dining though really is butlins circa 1965.
Oh I got locked on my balcony in my pants too😂

2026-04-15 via Tripadvisor
J
Jesus solo_traveller es
9
Cons:

La habitación que me dieron no tenía cobertura de teléfono y hifi deficiente ( se cortaba ,no lo podía utilizar ) el cambio de habitación , con terraza me costó un suplemento de 8 euros día .
Todo lo demás ,comida ,limpieza atención del personal etc etc fue EXCELENTE

2026-04-14 via Nuitee
A
andyl703 Couples Swansea County, South Wales, Wales
10
Great
Pros:

Stayed here for a week room 603 .Perfect again food good room lovely and staff wonderful . And great location for old town . Thank you

2026-04-13 via Tripadvisor
S
stevehutch5651 Couples Wallasey, Wirral, Merseyside, England
10
Great staff and great food!
Pros:

Great hotel visit again! My wife and I went to the Avenida Hotel for a week and what a great stay it was. Our balcony room was clean, bright and airy and well cleaned every day. The food was lovely, mainly catering for the Spanish visitors but also plenty of choice for us brits and the desserts you could die for! The Staff are brilliant and nothing too much trouble. The beach is 90 seconds away with loads of eateries and bars. The front balcony rooms can get noisy until about 10 at night but great for people watching! We would come back anytime!

2026-04-08 via Tripadvisor
M
M Dolores family_with_children es
10
2026-04-08 via Nuitee
G
garethcf Family Castleford, West Yorkshire, England
10
Best hotel location in Benidorm
Pros:

Great location, Staff friendly and easy to get on with very helpful, Food was very nice as expected although more choice than other hotel's in the area. Rooms were spotless and very modern. We were there for 1 week end of October so the snack bar and air con were not on this in no way made a difference to the great holiday we had. I must say my son and I had a great holiday enjoying all of the hotel's features the WIFI was probably the best I've ever had in a Spanish hotel. Thankyou I am fetching my wife next time so it will be better as im coming in July/August x

2026-04-07 via Tripadvisor