Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Room comfort
Cons:
Poor food quality
Dated bathrooms

Categories

Cleanliness
7.58
The bathroom was dated, with a buckled doorframe and poorly finished areas.
Service
8.55
Housekeeping staff were top class, but overall staff were not very friendly.
Location
9.59
The hotel is in an excellent location in the heart of the old town.
Room Quality
7.54
The rooms were reasonably comfortable but faced issues such as view and amenities.
Amenities
8.57
Facilities like the rooftop pool were present, but the jacuzzi water was cold and lifts were tiny.
Value for Money
8.03
The hotel did not add value to the holiday overall.
Food and Beverage
5.58
Dining quality was poor with tasteless ingredients served lukewarm.
Overall Experience
8.55
Overall experience was mixed, with some positive aspects but considerable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:21

Property Description

Luxurious Amenities and Prime Location

Hotel Avenida in Benidorm is the epitome of luxury and convenience, situated just a stone's throw away from the picturesque Levante Beach. The property boasts a stunning terrace featuring a swimming pool, hot tub, solarium, and a mini gym for guests to unwind and relax.

Comfortable Rooms and Dining Options

Each air-conditioned room at Avenida is meticulously designed and equipped with modern amenities such as a minibar and satellite TV. The private bathrooms are stocked with complimentary toiletries and a hairdryer. Indulge in a variety of culinary delights at the buffet restaurant, coffee shop, and pool snack bar on-site.

Entertainment and Leisure Activities

The hotel offers a vibrant entertainment program with activities suitable for all ages, ensuring a memorable stay for every guest. Stay connected with free Wi-Fi, and don't forget to explore the nearby public parking for added convenience.

Experience the ultimate blend of comfort and leisure at Hotel Avenida. Book your stay now for an unforgettable vacation.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 561 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 5.58
Overall Experience: 8.55
W
williamrW3780BZ Couples Birmingham, West Midlands, England
10
Excellent hotel
Pros:

Have been taking holidays at the same hotel in Benidorm I booked a different hotel for my last holiday April 2026 as I wanted a change and an alternative I chose the Avenida hotel in the old town ,I cannot praise this hotel enough location prime position in the old town rooms spacious serviced every day staff second to none food good not repetitive I could go on forever without naming previous hotel would be disrespectful after holidays with them I am sourcing future holidays and the Avenida will be first on my list looking forward to a future stay.Thanks to all the staff for their efforts made the holiday special . Will R Solihull

2026-04-16 via Tripadvisor
E
edward extended_group gb
10
Nice place
Pros:

Location

Cons:

Nothing

2026-04-16 via Nuitee
J
josephhW9653ZB Solo travel
6
4/10
Pros:

Check in was quick and easy.
Bed comfy
Bathroom dated, ladies bring hair driers, the one in the room took my 2 inch hair 10 min to dry.
Standard 3 star style operating at 3 star under a 4 star rating.
Food.
Jesus, no taste, catered to old mouths that didn't like garlic, spice and taste.
Staff all wonderful apart from a bloke on reception who was very dismissive and rude. I asked why was there no water or power and was just told " we told you" well you didn't.. I payed a cheep price for a 4 night break and can't really complain. But if I'd have paid more I would have been furious.
Location is great.
The dining though really is butlins circa 1965.
Oh I got locked on my balcony in my pants too😂

2026-04-15 via Tripadvisor
J
Jesus solo_traveller es
9
Cons:

La habitación que me dieron no tenía cobertura de teléfono y hifi deficiente ( se cortaba ,no lo podía utilizar ) el cambio de habitación , con terraza me costó un suplemento de 8 euros día .
Todo lo demás ,comida ,limpieza atención del personal etc etc fue EXCELENTE

2026-04-14 via Nuitee
A
andyl703 Couples Swansea County, South Wales, Wales
10
Great
Pros:

Stayed here for a week room 603 .Perfect again food good room lovely and staff wonderful . And great location for old town . Thank you

2026-04-13 via Tripadvisor
S
stevehutch5651 Couples Wallasey, Wirral, Merseyside, England
10
Great staff and great food!
Pros:

Great hotel visit again! My wife and I went to the Avenida Hotel for a week and what a great stay it was. Our balcony room was clean, bright and airy and well cleaned every day. The food was lovely, mainly catering for the Spanish visitors but also plenty of choice for us brits and the desserts you could die for! The Staff are brilliant and nothing too much trouble. The beach is 90 seconds away with loads of eateries and bars. The front balcony rooms can get noisy until about 10 at night but great for people watching! We would come back anytime!

2026-04-08 via Tripadvisor
M
M Dolores family_with_children es
10
2026-04-08 via Nuitee
G
garethcf Family Castleford, West Yorkshire, England
10
Best hotel location in Benidorm
Pros:

Great location, Staff friendly and easy to get on with very helpful, Food was very nice as expected although more choice than other hotel's in the area. Rooms were spotless and very modern. We were there for 1 week end of October so the snack bar and air con were not on this in no way made a difference to the great holiday we had. I must say my son and I had a great holiday enjoying all of the hotel's features the WIFI was probably the best I've ever had in a Spanish hotel. Thankyou I am fetching my wife next time so it will be better as im coming in July/August x

2026-04-07 via Tripadvisor
J
jackiej735 Friends getaway
10
Fabulous hotel right in the heart of the Old Town
Pros:

Fabulous hotel in a perfect location right in the centre of the old town. Rooms are always really clean and fresh. Wide variety of food and great staff. This visit was my 5th or maybe 6th and we took 6 friends with us who all loved it too. Yes, the lifts could do with updating, but they were there when the building was first built. I love this hotel and we will definitely be back again for Christmas. I stayed for my 60th and they couldn't have been more accommodating, helpful or friendly. Great place - it takes some beating. Thank you for making my birthday special.

2026-04-07 via Tripadvisor
G
Gorka solo_traveller es
6
Para unos dias en el centro de benidorm perfecto.
Pros:

La ubicación es perfecta, la habitación es amplia y cómoda y con un gran baño. No se escucha el ruido de la calle.

Cons:

Tienen calefacción general y puesta todo el día. Entiendo que es por la edad de la mayoría de huéspedes. Además, el aire acondicionado no tenia potencia. Hacia demasiado calor para dormir.

2026-04-07 via Nuitee
G
G4205YZjamest Solo travel Cromer, Norfolk, East Anglia, England
10
Excellent
Pros:

Absolutely first class ..the staff are friendly and helpful , food is very good with a great selection, rooms are very clean and serviced every day l have already booked a return stay

2026-04-06 via Tripadvisor
E
Esperanza family_with_children es
1
Imposible descansar
Pros:

Nada

Cons:

Una calle muy ruidosa, muy mal aislamiento, Se oía todo.Imposible descansar

2026-04-05 via Nuitee
M
Moreno Fernández solo_traveller es
3
Las fotos no son como realmente es el hotel
Pros:

La limpieza y el personal

Cons:

Hotel antiguo no merece tener un 4 estrellas

2026-04-05 via Nuitee
.
.GLORIA MARIA couple es
10
Gran hotel, grandes profesionales
Pros:

La atención del personal, amabilidad, y pendientes en todo momento del cliente

Cons:

Me gustó Todo

2026-04-02 via Nuitee
B
Beverley solo_traveller gb
10
Third stay at Avenida definitely will be back big thank you to everyone working there ❤️
Pros:

Location perfect for beach restaurants and bars
Central for lovely morning beach walks
Very clean modern rooms
Felt safe in this hotel as a solo traveller
Staff very friendly and welcoming
Food lovely with plenty of choice
Felt safe having someone on reception 24hrs

Cons:

Cannot fault the property

2026-03-31 via Nuitee
S
steven couple gb
5
It was the brink of being a little expensive for what you got
Pros:

It was in a good location for old town
Breakfast was good

Cons:

It’s a bit tired could do with some renovation
Sun beds could do with a upgrade some look like they have been there since the hotel opened

2026-03-30 via Nuitee
R
Romero family_with_children es
7
Pros:

Ubicación

Cons:

El gimnasio

2026-03-27 via Nuitee
A
Angie family_with_children gb
10
2 weeks
Pros:

I have stayed here many times and exceptional

Cons:

Nothing

2026-03-26 via Nuitee
I
Ilona family_with_children fi
9
Pieni hotelli aivan meren rannalla, joka sopii erinomaisesti ikäihmisille ja perheille, joilla on pieniä lapsia.
Pros:

Olen yöpynyt tässä hotellissa jo useita kertoja, ja tänäkin vuonna valitsimme sen uudelleen.

Kaikki oli erittäin miellyttävää, erityisesti tällä kertaa saimme hyvän huoneen merinäköalalla ja suurella terassilla – se on iso plussa.

Matkustamme lasten kanssa, joten on tärkeää, että hotelli sijaitsee lähellä merta, että tarjolla on kolme ateriaa päivässä sekä mahdollisuus ottaa aurinkoa ja uida myös hotellin alueella.

Olemme majoittuneet tässä hotellissa nyt viidettä kertaa, ja kattokerroksen jacuzzi on myös suuri etu – lasten kanssa se on yksinkertaisesti täydellinen.

Kolmen aterian paketin voi ostaa erikseen, mikä helpottaa paljon lasten kanssa matkustamista, koska ei tarvitse etsiä ravintoloita.

Benidormissa ei iltaisin ole vapaita pöytiä, ja lasten kanssa on vaikea löytää ja varata paikkaa, joten jos hotellissa on täysihoito, se on todella iso plussa.

Cons:

Pieniä miinuksia oli: aamuisin hissiä joutui odottamaan pitkään. Huone oli ylimmässä, viidennessä kerroksessa – mikä oli toki plussa – mutta lasten kanssa pitkä odotus ja portaiden käyttö oli hieman hankalaa. Muuten kaikki oli kuitenkin hyvin.

2026-03-25 via Nuitee
B
Benjamin solo_traveller gb
10
2026-03-18 via Nuitee