Children allowed

Facilities

Heating
Family rooms
Laundry
Beachfront
Beach

Review Highlights

Pros:
Location was appreciated
Some services were available
Cons:
Cleanliness was severely lacking
Poor room conditions
High prices for low quality
Negative overall experience

Categories

Cleanliness
3.21
Multiple reviewers highlighted significant issues with cleanliness, including dirty linens and a general lack of upkeep.
Service
5.18
Service was noted as lacking in quality, especially with poor reception experiences.
Location
7.22
The location was appreciated by some, but not enough to offset the issues reported.
Room Quality
3.67
Multiple complaints regarding the condition of the rooms and their furnishings.
Amenities
4.2
Amenities were limited with no basic services available; negative feedback from guests.
Value for Money
3.16
High prices for substandard quality led to strong dissatisfaction with value.
Food and Beverage
6.21
No specific feedback on food or beverage, assigned middle score by default.
Overall Experience
3.18
Overall sentiments were overwhelmingly negative with multiple reviewers indicating dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 00:48

Property Description

Convenient Amenities

  • Late check-ins are accepted for a small additional fee.
  • Fans available for added comfort at a nominal charge.

Additional Comfort

  • Upgrades to rooms with balconies are an option.
  • Electricity fee ensures a comfortable stay.

Room Upgrades

  • Interested in upgrading? Balcony rooms can be yours for a small fee.

For a comfortable and flexible stay, book with us today!

Important information:

Please note that early check-in has an extra charge of EUR 30 per hour.

WiFi is available for an additional charge of EUR 10 per night. and it has to be paid obligatorily in advance

Please note that late check-out has an extra charge of EUR 30 per hour.

Please note that late check-in from 21:00 has an extra charge of EUR 30 per hour.

Please note that the fan has a cost of EUR 10 per night. It is an additional fee, and it has to be paid obligatorily in advance.

Electricity fee of EUR 10 per night, per room; it is an additional fee, and it has to be paid obligatorily in advance.

Subject to room availability, it is possible to upgrade a room with a balcony for an extra EUR 20 per night upon arriving at the hotel.

Housekeeping services cost 50 euros per stay. It is an additional fee, and it has to be paid obligatorily in advance.

A surcharge of 50 Euros per person, per day, applies for each additional guest you wish to add to your booking in advance.

There will be a EUR 50 fee per pet charged at arrival.

All extra charges should be paid in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMI

Location

Guest Reviews

4.5
Based on 171 reviews
Cleanliness: 3.21
Service: 5.18
Location: 7.22
Room Quality: 3.67
Amenities: 4.2
Value for Money: 3.16
Food and Beverage: 6.21
Overall Experience: 3.18
M
Markéta solo_traveller cz
1
2026-08-22 via Nuitee
S
Soledad solo_traveller es
1
Nos estresamos en vez de relajarnos
Pros:

Lo único que nos gustó, fue que el señor que hacía el aseo y a la vez era el recepcionista era muy amable. Solo eso.

Cons:

Que parecía un hotel fantasma, era viejo, sin aire acondicionado, caian insectos por las noches como baratas. Lejos de todo. Falta inversión, creo que si le pusieran más cariño sería genial

2026-08-21 via Nuitee
K
Kathrin solo_traveller de
1
Pros:

Das Personal war mega unfreundlich. So was hab ich noch nie erlebt die Zimmertüren waren aufgebrochen, das WC vollgeschissen und das Zimmer hat keine Reinigung bekommen vor unserer Anreise. Kaputte Deckenventilatoren keine klima, das Zimmer war wärmer wie draußen die 40 Grad. Hier besteht die Chance sich sein Urlaub richtig zu versauen.

Cons:

Das man sein Geld nicht wieder bekommt obwohl nicht das vor zu finden war was ein versprochen wird. Für booking echt peinlich.

2026-08-21 via Nuitee
S
suzan faris family_with_children se
10
2026-08-19 via Nuitee
G
Gaurav solo_traveller be
5
2026-08-18 via Nuitee
K
Karelle extended_group fr
2
Jamais plus
Pros:

Le balcon a l’ombre l’après midi mais on etaient en sortie ..

Cons:

Tout
Sale, insalubre, inconfortable, mensonger, cherche à faire de l’argent à n’importe quel prix. Propriétaires désagréables , le patron pas propre a l’image de son hôtel l’entrée sent l’urine
Comment booking peut travailler avec des lieux pareils vous êtes sensés être un gage de sérieux !!!!

2026-08-18 via Nuitee
A
Antonella Didero extended_group it
1
Assolutamente non conforme alla descrizione – esperienza molto negativa
Pros:

nulla

Cons:

La nostra esperienza è stata estremamente negativa e la struttura si è rivelata molto diversa da quanto ci aspettavamo sulla base dell'annuncio.
La cosa più grave riguarda la posizione: l'annuncio su Booking indicava la struttura come “fronte spiaggia”, mentre in realtà si trova a Cala Figuera, a circa 2 km dalla spiaggia più vicina di Cala Santanyi .Abbiamo scelto questa struttura proprio anche in considerazione della sua posizione e riteniamo quindi che l'informazione riportata nell'annuncio sia fortemente fuorviante.
Anche le condizioni della struttura ci hanno molto deluso.
La camera era piccola e molto calda, priva di aria condizionata. Il ventilatore a soffitto era rumoroso, poco efficace e traballante. Uno dei letti era rivestito con una tela cerata, rendendo il riposo particolarmente scomodo e provocando una forte sudorazione.
Abbiamo inoltre trovato:
una lampada vicino al letto senza lampadina;
una vite sporgente dall'appendiabiti, a causa della mancanza del pomolo, con rischio di ferirsi;
un armadio a muro sporco, contenente vecchi apparecchi telefonici abbandonati e insetti morti.
Durante gran parte della notte abbiamo inoltre sentito urla e schiamazzi provenire dai corridoi. Non ci siamo sentite tranquille al punto da evitare di uscire dalla camera per verificare cosa stesse accadendo. La mattina abbiamo trovato anche immondizia abbandonata nel corridoio.
La situazione è stata tale che abbiamo deciso di anticipare il check-out di tre giorni, rinunciando alle notti già pagate e dovendo sostenere un'ulteriore spesa per trovare un altro hotel.
Abbiamo documentato fotograficamente le condizioni della struttura e abbiamo presentato un reclamo a Booking.com. La gestione del reclamo è stata inoltre molto deludente: ci è stato comunicato che la struttura non intendeva effettuare alcun rimborso.
Non consigliamo questa struttura

2026-08-17 via Nuitee
M
Marcelo frazao family_with_children br
1
Decepción
Pros:

Nada

Cons:

Una experiencia realmente lamentable. El hotel cobra 30 € por cada hora de retraso después de las 21:00, algo que me parece totalmente abusivo. En mi caso, llegué aproximadamente a medianoche debido al retraso de mi vuelo y, además de los 150 € que ya había pagado por tres personas, tuve que pagar otros 90 € simplemente por llegar tarde.

Lo peor es que, después de pagar ese importe, las condiciones del hotel fueron pésimas. El recepcionista que nos atendió parecía estar bajo los efectos del alcohol y olía fuertemente a alcohol.

La habitación estaba muy sucia, los sábanas estaban sucias, no había toallas y había un olor horrible a humedad y moho. Hacía muchísimo calor y el ventilador funcionaba muy mal. Las condiciones eran tan malas que incluso vimos personas durmiendo en los balcones.

Por el precio que pagamos, esperaba unas condiciones mínimamente dignas. No recomiendo este hotel en absoluto. Cobrar 30 € por hora por llegar después de las 21:00, especialmente cuando el retraso se debe a un vuelo, me parece completamente desproporcionado. Una experiencia muy mala de principio a fin.

2026-08-16 via Nuitee
J
jose luis extended_group es
10
Sofoca
Pros:

Ubicación

Cons:

No aire acondicionado

2026-08-14 via Nuitee
A
Alexander solo_traveller de
1
Unzuverlässig und unverschämt
Pros:

Nichts

Cons:

Buchung wurde trotz Kontakt kurz vor Anreise storniert. VISA stufte die Abbuchung als Betrugsverdacht ein.

2026-08-13 via Nuitee
F
Franck family_with_children fr
7
Superbe séjour on recommande !
Pros:

La proximité d’un superbe lieu, l’accueil, la chambre était correct, nous y avons séjourné 3 jours, tout s’est très bien passé

Cons:

Dommage pas de clim mais le ventilateur au plafond était bien

2026-08-12 via Nuitee
N
Nancy solo_traveller es
1
Pros:

Nada

Cons:

Muy mal era como un sauna demasiado calor no habia ventilacion y tambien sucio no volveria nunca mas

2026-08-12 via Nuitee
O
Othmane couple de
1
2026-08-11 via Nuitee
G
Gaez couple es
1
Una estafa
Pros:

Nada,irme

Cons:

Todo

2026-08-10 via Nuitee
D
Daryoush couple be
1
SCAM, SCAM, do not book
Pros:

This is a SCAM
DO NOT BOOK THIS
We could not sleep there, Very dirty, very hot, no ventilation, bad smell
The owner does not reply and does not react
NEITHER booking.com
We slept in our car

Cons:

THIS IS A SCAM
VERY DISAPPOINTED BY BOOKING
THEY STEAL OUR MONEY BY SUPPORT OF BOOKING.com

2026-08-09 via Nuitee
R
Rosmaty family_with_children gb
10
Comfortable room. U can rest and have a sweet dream here
Pros:

Location is the best

2026-08-07 via Nuitee
P
Pedro Juan solo_traveller es
1
2026-08-07 via Nuitee
D
Denis couple es
9
Very quiet city
Pros:

Good room for a stay

2026-08-05 via Nuitee
L
lilia solo_traveller it
10
I'll come back with my friends
Pros:

Grateful for the kindness of the staff. Got me a lot of positive emotions and helped me much better than any guide to explore the island Mallorca.

2026-08-02 via Nuitee
L
Labrador family_with_children es
1
2026-07-25 via Nuitee