Free
Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Ski storage
Front desk (limited hours)
Ski-in/ski-out access
Free wired internet
Access to nearby indoor pool
Playground on site
Ski equipment rentals on site
Ski lessons on site
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Ski equipment rental
Luggage storage
Entertainment/animation
Very good food (for many guests)
Great mountain views
Some large rooms
Nice continental breakfast
Good value for money
Free parking
Cons:
Buffet/dinner quality could be better
Rooms not well soundproofed
Bunker-like entrance / alienating corridors
Sauna closed
Poor communication at check-in
Limited English / lack of info in English
Unsafe top bunk in family room
Small family rooms / cramped space
Long queues at dining
Chaotic restaurant service
Missing towels (occasional)
Parking is roadside

Categories

Cleanliness
8.2
Standard quality for this hotel tier.
Service
7.8
Mixed: staff is praised for friendliness in several reviews, but there are notable complaints about poor communication at check-in, no welcome/Wi‑Fi information and limited English spoken at reception.
Location
9.2
Consistently praised as an excellent ski location with convenient gondola access and great mountain views; multiple reviews cite 'ottima posizione' and easy access for skiing.
Room Quality
7.3
Mixed to negative: reports of poor soundproofing, small or unsuitable family rooms (unsafe top bunk), and some old-fashioned rooms, though some rooms are described as large with great views.
Amenities
7.6
Mixed: positive mentions of ski equipment rental and luggage storage; negatives include a closed sauna, limited information about Wi‑Fi/welcome services, and parking only alongside the road.
Value for Money
8.6
Several reviews explicitly note a very good quality-price ratio and overall good value despite some food and room shortcomings.
Food and Beverage
8.4
Mostly positive about food (some reviews call it 'ottimo' and praise the continental breakfast), but repeated notes about buffet/dinner quality being mediocre, chaotic restaurant service and occasional long queues.
Overall Experience
8.5
Generally positive stays and 'magic' experiences reported, tempered for some guests by communication failures and room/amenity issues; overall reflects a largely positive hotel with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 10:39

Property Description

Indoor Pool & Sun Terrace: Guests can relax and unwind in our indoor pool, soak up the sun on the terrace, and take in stunning views of the mountains.

Comfortable Rooms: Our rooms are equipped with modern amenities such as a TV, minibar, and a private bathroom for a comfortable stay.

Delicious Dining Options: Start your day with a continental-style breakfast and savor local specialties at our on-site restaurant.

Ready to experience the perfect blend of relaxation and adventure? Book your stay at TH Pila now for a memorable getaway.

Important information:

The property only allows small size dogs, maxium weight 10 kgs. The extra cost is 20 EUR per night.

Please note that animation service is only available from 21/12/2024Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 336 reviews
Cleanliness: 8.2
Service: 7.8
Location: 9.2
Room Quality: 7.3
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 8.5
L
Luca extended_group it
7
2026-01-29 via Nuitee
G
gloria couple it
7
Pros:

Ottima posizione e staff. Anche il servizio noleggio attrezzatura da sci è molto organizzato. C’é inoltre il servizio di deposito bagagli

Cons:

Il buffet della colazione e della cena é molto ricco ma la qualità non buonissima. Inoltre le camere sono poco insonorizzate

2026-01-22 via Nuitee
I
itzhak extended_group il
9
2026-01-22 via Nuitee
H
Helen Ingrid family_with_children it
7
2026-01-21 via Nuitee
P
pasti238 couple it
10
Pros:

Animazione

2026-01-19 via Nuitee
A
Alessia solo_traveller it
6
Pros:

Il cibo è ottimo

Cons:

la struttura è alienante, l'ingresso sembra un bunker r i corridoi sembrano usciti da un film horror

2026-01-09 via Nuitee
F
Francesca family_with_children it
8
Bellissimo
Pros:

Ottima posizione

2026-01-05 via Nuitee
L
Luigi couple it
10
2025-12-30 via Nuitee
D
daniela couple it
10
2025-12-27 via Nuitee
A
Audrius extended_group gb
7
Cons:

Sauna was closed

2025-12-27 via Nuitee
L
Loredana couple it
10
Magic moment
Pros:

È un posto magico, è il secondo anno che vado, esperienza impagabile dal cibo al personale

Cons:

Tutto perfetto

2025-12-26 via Nuitee
A
Alina family_with_children gb
5
Great ski location, but poor communication and unsuitable family accommodation.
Pros:

Good food, although queues can be long. Excellent location for skiing with easy gondola access.

Cons:

There was a complete lack of information during check-in. On Christmas Eve Santa visited the hotel and handed out gifts to children. Unfortunately, we were not informed about this event at any time, so we had no chance to prepare gifts for our own children. As a result, our two children were the only ones not called by name, which was very upsetting for them. This could have been easily avoided with basic communication, such as informing guests at check-in or displaying a notice. Considering we checked in several days before Christmas with two young children, the lack of information was disappointing.

The hotel mainly caters to Italian guests, with very limited information available in English and minimal English spoken at reception. No welcome information or even Wi-Fi details were provided.

The family quadruple room was unsuitable, the top bunk had no safety guard, making it unsafe, and the room was extremely small, leaving very little space.

2025-12-26 via Nuitee
B
Beatrice couple nl
7
Good stay in Pila
Pros:

The hotel is conveniently located. Rooms are big enough and have a great view over the mountains. The continental breakfast was very nice. Overall, great quality-price ratio and we had a very good stay

Cons:

The rooms are a bit old-fashioned; we also missed one set of towel. The dinner was okay: food quality could be improved and it was a bit chaotic in the restaurant hall. Parking is for free but on the side of the road.

2025-12-24 via Nuitee
F
Fuani extended_group it
6
Abbastanza confortevole.
Pros:

Comodo lo spiazzo davanti alla struttura dove poter prendere il sole sulle sdraio. Ottima vista.

Cons:

Non era possibile uscire dalla struttura senza sci ai piedi se non attraversando un lungo e polveroso tunnel riservato quasi esclusivamente alle auto. Molto poco accessibile.

2025-04-05 via Nuitee
G
Giuseppe family_with_children it
7
2025-03-29 via Nuitee
E
elena couple it
10
2025-03-24 via Nuitee
D
Domenico family_with_children it
5
2025-03-24 via Nuitee
S
Sara family_with_children it
7
2025-03-23 via Nuitee
R
RITA SIMONA family_with_children it
10
2025-03-23 via Nuitee
A
Alena extended_group gb
8
It was great for short ski trip!
Pros:

Perfect location, convenient ski rental and lockers located in the same building, helpful stuff, easy airport transportation arrangements. Food was great!

Cons:

A bit tired interiors, noisy breakfast and dinner areas (almost impossible to have conversations)

2025-03-23 via Nuitee