Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Café da manhã
Funcionários atenciosos
Ótima localização
Boa comida
Cons:
Cama ruim
Colchão desconfortável
Cheiro de mofo
Toalhas velhas

Categories

Cleanliness
7.36
Issues mentioned with bathroom cleanliness, old towels, and maintenance.
Service
9.33
Staff were described as attentive and helpful, with multiple instances of positive interactions.
Location
9.37
Multiple reviews praised the hotel's great location.
Room Quality
7.82
Concerns about bed size and quality; some rooms had issues.
Amenities
8.85
Amenities mentioned positively, although some issues with beach setup.
Value for Money
8.81
Value perceived as good overall, despite some complaints.
Food and Beverage
8.36
Breakfast was positively received, but some issues with beverage availability.
Overall Experience
8.93
General experience was positive, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:19

Property Description

Luxurious Beachfront Accommodation

Spacious Rooms with Ocean Views
Experience comfort and style in our air-conditioned rooms, each equipped with a TV, minibar, and some with private balconies offering stunning views of the South Atlantic Ocean.

Tropical Breakfast and Beach Service
Start your day with a delicious Brazilian buffet breakfast amidst lush greenery on the terrace. Enjoy a variety of exotic fruits, juices, and freshly baked goods. Take advantage of our complimentary beach service with sunshades and chairs for a relaxing day by the sea.

Convenient Location and Amenities
Conveniently situated in front of Enseada Beach, close to restaurants and bars, Charme Hotel Guarujá offers free WiFi, free parking, and a bar for unwinding after a day of exploration.

Book now for an unforgettable beach getaway at Charme Hotel Guarujá!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 370 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
P
PEDRO LUIS JOSE • couple • br
9
Pros:

Localização, limpeza, simpatia dos funcionários, café da manhã, piscina e do estacionamento fechado

2026-04-03 • via Nuitee
J
Jonnathan • couple • br
8
2026-04-02 • via Nuitee
S
Sabina Roxana • family_with_children • bo
10
Pros:

Todo estuvo excelente

Cons:

Me gustó todo

2026-04-02 • via Nuitee
I
IVANILDA • extended_group • br
10
Pros:

De tudo

Cons:

De nada

2026-04-01 • via Nuitee
J
Johnny • couple • br
8
Lugar limpo organizado e bem localizado.
Pros:

Funcionários bem educados e receptivos.

Cons:

O bar é muito caro!
Cerveja de 268ml por R$ 9,00 reais um absurdo.

2026-03-31 • via Nuitee
J
Jonathan • family_with_children • br
3
Infelizmente não voltaria devido os pontos apresentados
Pros:

A área da piscina

Cons:

O Wi-Fi não funcionou no quarto nenhum dos dias e mesmo com reclamações não foi resolvido. Outro problema são os banheiros sem janela e com sistema de exaustão ineficiente o que provoca mofo no local.

2026-03-31 • via Nuitee
C
Carlos • family_with_children • br
6
Esperava mais
Pros:

Limpeza

Cons:

Café da manhã e disposição do quarto

2026-03-30 • via Nuitee
C
Cesar • family_with_children • br
8
2026-03-30 • via Nuitee
G
Glaucia • couple • br
8
Pros:

Piscina e peixes. Localização.

Cons:

Hotel faltando manutenção.(gesso do banheiro caído. Funcionario mau humorado nao fez a mínima questão em ser solicito ou simpático no bar da piscina. Café da manhã desorganizado( pilhas de loucas nas mesas no cafe e faltou cafe, leite. Depois repuseram . Cadeirante nao teve prioridade nem mesa reservada.
Faltou tomada para recarga de carro elétrico e esta super fácil de disponibilizar na garagem.

2026-03-30 • via Nuitee
S
Serrano • family_with_children • br
4
Pros:

Piscina e cafe da manha

Cons:

Quartos sujos, parede do teto do banheiro mofado, roupa de cama com cheiro de urina, espelho e frigobar sujos e enferrujados, wifi nao existia praticamente. Cama extra estava quebrada, tv estava grudada no teto. Nao recomendo a estadia.

2026-03-29 • via Nuitee
C
Cesar Roberto • family_with_children • br
6
Pros:

Estrutura básica

Cons:

Interação com a estrutura

2026-03-28 • via Nuitee
E
Erick • family_with_children • br
10
2026-03-27 • via Nuitee
S
Suzana • family_with_children • br
9
2026-03-27 • via Nuitee
L
Luciano • couple • br
8
Aconchegante
Pros:

Limpeza

Cons:

Não ter cadeirões de praia

2026-03-27 • via Nuitee
J
Joelma • extended_group • br
5
Gostaria de usar a tv meu celular não vê o banheiro vazando água pelo box
Pros:

Piscina, área externa e boa

Cons:

Quarto não funciona internet do celular,Wi-Fi não funciona, funcionários são bons exceto um que não me lembro o nome mas tudo bem.

2026-03-26 • via Nuitee
J
José Eduardo • family_with_children • br
8
Quatros dias agradáveis
Pros:

Excelente café da manhã, e localização é fantástica

Cons:

Do AR CONDICIONADO, modelo desatualizado e muito barulhento.

2026-03-25 • via Nuitee
P
Priscila • solo_traveller • br
9
2026-03-25 • via Nuitee
W
Weslley • couple • br
10
2026-03-24 • via Nuitee
M
Marco • couple • br
8
Minha estadia foi confortável.....
Pros:

Localização

Cons:

Não possui local para secar roupa

2026-03-24 • via Nuitee
R
Renan selpis • solo_traveller • br
9
2026-03-23 • via Nuitee