Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (near metro/center)
Friendly/helpful staff
Easy access to transport (bus/metro)
Some rooms had working fridge or good mattress
Suitable for short one-night stays
Cons:
Very poor cleanliness (mold, rust, hairs, dirty towels)
Old/poorly maintained rooms (broken shower doors, windows, fixtures)
Extra charges (AC, taxes) and poor value
Slow elevator
Poor/limited breakfast and limited amenities (no safe, weak fridge, no hot water in some cases)

Categories

Cleanliness
2
Many guests report very poor cleanliness: mold in bathrooms, rust, hairs, dirty towels and ultra-dirty washrooms; repeated negative comments about hygiene.
Service
9
Multiple reviews praise staff as kind, gentle and professional; several guests specifically mention helpful receptionists despite other issues, supporting a strong service score.
Location
10
Location is repeatedly and consistently praised (near metro/center, easy access to bus), cited as the primary positive in many reviews.
Room Quality
3
Rooms frequently described as small, old or poorly maintained: broken windows/doors, shower doors missing or broken, mold, rust and basic construction issues.
Amenities
3.5
Amenity issues noted: inconsistent or poorly functioning fridges, extra charge for AC, very slow lift, lack of promised safes and limited in-room fixtures.
Value for Money
3
Many guests mention extra charges (AC, taxes), 3-star rating felt overpriced given condition; overall perceived poor value.
Food and Beverage
4
Breakfast repeatedly described as limited or poor with a very small choice; negative comments about the small breakfast area and food selection.
Overall Experience
9.5
Despite serious cleanliness and room-quality problems, consistently excellent location and frequently praised staff lead several guests to consider the hotel acceptable for short stays, producing a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:21

Property Description

Luxurious Accommodation
HOTEL Poma, nestled in Milan, offers a luxurious stay just a stone's throw away from Villa Necchi Campiglio. The air-conditioned rooms, equipped with modern amenities, ensure a comfortable retreat after a day of exploring the city.

Convenient Location
Situated near San Babila Metro Station, this 3-star hotel provides easy access to must-see attractions like GAM Milano and Palazzo Reale. Additionally, with multilingual staff available round the clock, guests can enjoy a seamless travel experience.

Charming Facilities
From the serene garden to the cozy shared lounge and bar, HOTEL Poma exudes charm in every corner. With private parking and free WiFi, this non-smoking property caters to both convenience and relaxation.

Book your stay at HOTEL Poma now for an unforgettable Milanese experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LIN

Location

Guest Reviews

5.5
Based on 441 reviews
Cleanliness: 2
Service: 9
Location: 10
Room Quality: 3
Amenities: 3.5
Value for Money: 3
Food and Beverage: 4
Overall Experience: 9.5
C
Ciprian • family_with_children • ro
4
2026-09-10 • via Nuitee
S
Sónia • solo_traveller • pt
5
Cons:

Ter de pagar o ar condicionado

2026-09-02 • via Nuitee
J
Johanne • solo_traveller • no
3
Skittent bad, ikke fungerende aircondition og kjøleskap som lukter mugg, kun kaldt vann i dusjen
Pros:

INGENTING

Cons:

Var ikke rent på badet, kun kaldt vann i dusjen, aircondition funker ikke og kjøleskap som ikke funker, lukter mugg og som var ekstremt skitten. Jeg vet att det koster 700kr natten men forventer fortsatt att hygiene opprettholdes!!!!

2026-08-30 • via Nuitee
S
SILVIA • couple • it
7
2026-08-21 • via Nuitee
F
Francisco • couple • cr
6
2026-08-21 • via Nuitee
H
Hille • family_with_children • ee
9
2026-08-16 • via Nuitee
S
Siyamala • couple • ch
2
We are not satisfied
Pros:

Very poor WiFi connection. Very bad lift facilities. Not comfortable bed.

Cons:

Bad

2026-08-13 • via Nuitee
P
Pauline • couple • fr
6
Pros:

Emplacement bien

Cons:

Dommage de payer la climatisation et salle de bain un peu vieille avec la porte de la douche cassé.

2026-08-11 • via Nuitee
J
Jean christophe • couple • be
8
Un peu cher pour ce que c’était
Pros:

Le personnel était sympa

2026-08-10 • via Nuitee
M
MIRIAM EDITH • family_with_children • ar
10
Muy buena estadia
Pros:

La ubicación fácil acceso para tomar el bus
Muy buena atención del personal
La heladerita en la habitacion enfriaba perfecto con el calor que hacía!!

Cons:

Nada!!

2026-08-08 • via Nuitee
L
Lorenzo • extended_group • it
10
Soggiorno lavorativo
Pros:

Gentilezza e professionalità

Cons:

Niente

2026-08-08 • via Nuitee
E
Eduardo Cesar • extended_group • br
10
Cons:

Não tinha frigobar

2026-08-06 • via Nuitee
O
osman jose • extended_group • uy
10
2026-08-02 • via Nuitee
L
Lucia • couple • it
5
2026-08-02 • via Nuitee
W
Waleed • family_with_children • sa
8
2026-07-25 • via Nuitee
V
Viktoriia • couple • es
6
Pros:

Быстро заселились, за свою цену хороший вариант

Cons:

Окно не закрывалось, в холодильнике были волосы и в душевой в стоке тоже были

2026-07-23 • via Nuitee
D
David et Marlène • family_with_children • ch
4
Cons:

La cabine de douche est cassée, les 3 étoiles sont surcotés. Construction très basic...

2026-07-22 • via Nuitee
C
Carla G • solo_traveller • es
7
Pros:

Ubicación

2026-07-21 • via Nuitee
Łukasz • couple • pl
10
Bliski do metro
Pros:

Ok

Cons:

Ok

2026-07-20 • via Nuitee
V
VIEIRA • solo_traveller • it
5
Così,cosi. Le ersone del check, molto gentile e bravi, sia quello della sera che quello del mattino
Pros:

Il materasso era buono. Stanza piccolissima.

Cons:

Che il bagno troppo vecchio. Che hanno fatto pagare in piu per avere l'aria condizionata . Bagno e doccia troppo scadenti..Ascensore troppo lento.. Ho dovuto fare i piani a piedi.

2026-07-17 • via Nuitee