Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (near metro/center)
Friendly/helpful staff
Easy access to transport (bus/metro)
Some rooms had working fridge or good mattress
Suitable for short one-night stays
Cons:
Very poor cleanliness (mold, rust, hairs, dirty towels)
Old/poorly maintained rooms (broken shower doors, windows, fixtures)
Extra charges (AC, taxes) and poor value
Slow elevator
Poor/limited breakfast and limited amenities (no safe, weak fridge, no hot water in some cases)

Categories

Cleanliness
2
Many guests report very poor cleanliness: mold in bathrooms, rust, hairs, dirty towels and ultra-dirty washrooms; repeated negative comments about hygiene.
Service
9
Multiple reviews praise staff as kind, gentle and professional; several guests specifically mention helpful receptionists despite other issues, supporting a strong service score.
Location
10
Location is repeatedly and consistently praised (near metro/center, easy access to bus), cited as the primary positive in many reviews.
Room Quality
3
Rooms frequently described as small, old or poorly maintained: broken windows/doors, shower doors missing or broken, mold, rust and basic construction issues.
Amenities
3.5
Amenity issues noted: inconsistent or poorly functioning fridges, extra charge for AC, very slow lift, lack of promised safes and limited in-room fixtures.
Value for Money
3
Many guests mention extra charges (AC, taxes), 3-star rating felt overpriced given condition; overall perceived poor value.
Food and Beverage
4
Breakfast repeatedly described as limited or poor with a very small choice; negative comments about the small breakfast area and food selection.
Overall Experience
9.5
Despite serious cleanliness and room-quality problems, consistently excellent location and frequently praised staff lead several guests to consider the hotel acceptable for short stays, producing a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:21

Property Description

Luxurious Accommodation
HOTEL Poma, nestled in Milan, offers a luxurious stay just a stone's throw away from Villa Necchi Campiglio. The air-conditioned rooms, equipped with modern amenities, ensure a comfortable retreat after a day of exploring the city.

Convenient Location
Situated near San Babila Metro Station, this 3-star hotel provides easy access to must-see attractions like GAM Milano and Palazzo Reale. Additionally, with multilingual staff available round the clock, guests can enjoy a seamless travel experience.

Charming Facilities
From the serene garden to the cozy shared lounge and bar, HOTEL Poma exudes charm in every corner. With private parking and free WiFi, this non-smoking property caters to both convenience and relaxation.

Book your stay at HOTEL Poma now for an unforgettable Milanese experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LIN

Location

Guest Reviews

5.5
Based on 441 reviews
Cleanliness: 2
Service: 9
Location: 10
Room Quality: 3
Amenities: 3.5
Value for Money: 3
Food and Beverage: 4
Overall Experience: 9.5
3
3errresnc • extended_group • it
2
Disavventura
Pros:

La persona alla reception molto disponibile e gentile

Cons:

struttura molto brutta che sembra in stato di abbandono, camere brutte, sporche e malodoranti. Colazione quasi inesistente ed una ascensore che fa un piano al minuto

2026-11-09 • via Nuitee
M
Marinna • couple • it
10
Pros:

L’appartamento moderno molto carino confortevole

2026-11-05 • via Nuitee
G
Gabriella • solo_traveller • it
7
ottimo qualità/prezzo
Pros:

Nel complesso è un'ottima struttura, il letto è molto comodo, le stanze singole piuttosto spaziose e silenziose, la chiusura delle porte delle stanze è con carta magnetica e potete aprire anche la porta principale rientrando quando volete anche la notte, non fatevi scoraggiare dalle recensioni negative, ci sono piccole accortezze per rendere la stanza e la struttura più accogliente, ma niente di grave, se dovete stare pochi giorni è perfetto.
In vicinanza: m4, fermata autobus, esselunga, vari negozi e ristoranti

Cons:

Forse sono stata sfortunata, ma non ho trovato il telecomando del tv in camera e quando sono scesa per chiedere, in reception non ho trovato nessuno.
Nel mio bagno mancavano i porta-asciugamani.

Se avete disabilità, infortuni o incapacità varie di movimento agli arti inferiori, sappiate che ci sono alcune scale prima di arrivare all'ascensore per i piani.

2026-11-02 • via Nuitee
A
adelinda • couple • hu
10
2026-10-23 • via Nuitee
V
Vanessa • family_with_children • de
6
Pros:

Lage

Cons:

Ausstattung recht alt - Badeszimmer nicht ansprechen, Dusche kaputt

2026-10-21 • via Nuitee
L
Lysa • couple • it
1
Cons:

Its dirty, the reception wasnt welcoming he made us pay twice the room. It said it wasnt paid so we paid again there in the hotel but the next day we saw my bank account movements and we paid the room twice.

2026-10-19 • via Nuitee
G
Gioia Magliaretta • family_with_children • it
5
Cons:

Prenotato una camera per due persone, ci siamo ritrovate in una stanza con un letto da una piazza e mezza e un cuscino (fortunatamente ne abbiamo trovato un secondo nell'armadio) e un solo set di asciugamani. In bagno la tavoletta del water era rotta.

2026-10-18 • via Nuitee
R
Rachid • family_with_children • es
3
2026-10-17 • via Nuitee
R
RODERIC PARFAIT • solo_traveller • ch
8
2026-10-16 • via Nuitee
B
breno Rafael • solo_traveller • br
10
2026-10-13 • via Nuitee
S
Sajid • couple • pk
1
2026-10-12 • via Nuitee
J
Jose Ramon • solo_traveller • es
1
Pros:

Nada

Cons:

Todo

2026-10-07 • via Nuitee
C
Ciprian • family_with_children • ro
4
2026-09-10 • via Nuitee
S
Sónia • solo_traveller • pt
5
Cons:

Ter de pagar o ar condicionado

2026-09-02 • via Nuitee
J
Johanne • solo_traveller • no
3
Skittent bad, ikke fungerende aircondition og kjøleskap som lukter mugg, kun kaldt vann i dusjen
Pros:

INGENTING

Cons:

Var ikke rent på badet, kun kaldt vann i dusjen, aircondition funker ikke og kjøleskap som ikke funker, lukter mugg og som var ekstremt skitten. Jeg vet att det koster 700kr natten men forventer fortsatt att hygiene opprettholdes!!!!

2026-08-30 • via Nuitee
S
SILVIA • couple • it
7
2026-08-21 • via Nuitee
F
Francisco • couple • cr
6
2026-08-21 • via Nuitee
H
Hille • family_with_children • ee
9
2026-08-16 • via Nuitee
S
Siyamala • couple • ch
2
We are not satisfied
Pros:

Very poor WiFi connection. Very bad lift facilities. Not comfortable bed.

Cons:

Bad

2026-08-13 • via Nuitee
P
Pauline • couple • fr
6
Pros:

Emplacement bien

Cons:

Dommage de payer la climatisation et salle de bain un peu vieille avec la porte de la douche cassé.

2026-08-11 • via Nuitee