Empress Pattaya Hotel

Hotels
8.3 (631 reviews)
436/21 Pattaya 2nd Road, Pattaya City, Chon Buri , Pattaya Central , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and accommodating staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
7.55
Some reviews noted issues with cleanliness, such as odors and necessity for better pillows.
Service
9.05
Multiple reviews praised the accommodating and friendly staff.
Location
9.05
Frequent mention of excellent location, especially near shopping and beaches.
Room Quality
7.55
Some comments suggested the need for room renovations.
Amenities
8.05
Overall good, but some limitations noted like a small pool and lack of gym.
Value for Money
8.55
Generally considered good value for the price based on location and service.
Food and Beverage
8.05
Breakfast received mixed reviews, some flaws noted.
Overall Experience
8.55
Positive sentiment and intention to return noted in several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:07

Property Description

Luxurious Rooms with Stunning Views
Empress Pattaya Hotel offers contemporary rooms with free Wi-Fi, personal safe, minibar, and cable TV. Enjoy breathtaking views of Pattaya city from the comfort of your room.

Convenient Amenities and Services
Guests can easily make travel arrangements at the tour desk, explore the on-site florist, and take advantage of laundry and luggage storage services provided by the 24-hour front desk. Additionally, drivers can enjoy complimentary parking during their stay.

Delicious Dining Options
Experience a culinary delight at the on-site restaurant offering a blend of Thai and European cuisine. Whether you prefer indoor or outdoor dining, indulge in flavorful dishes and refreshing drinks.

Book your stay at Empress Pattaya Hotel now for a memorable and relaxing experience.

Important information:

Please present the same credit card used to guarantee your booking when checking in/paying at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for THB 890 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 631 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
E
Eitan • family_with_children • il
10
Pros:

מיקום מצוין קרוב לכל דבר

2026-03-14 • via Nuitee
E
Erik • couple • se
8
2026-03-14 • via Nuitee
S
Sandrine • family_with_children • fr
10
Parfait
Pros:

La piscine et l’espace détente en roof top, l’amabilité du personnel.
La chambre spacieuse avec salle de bain en marbre parfaite

Cons:

Peut être le pti dej européen (il n’y a que du pain de mie) mais buffet varié pour ceux qui mangent salé.

2026-03-13 • via Nuitee
W
Woon Hyeong • couple • th
8
2026-03-13 • via Nuitee
B
Brent • solo_traveller • au
10
Great as usual with my stay there
Pros:

Value for money was excellent

2026-03-13 • via Nuitee
C
Christine • couple • gb
10
2026-03-09 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Tutto bellissimo,niente fuori posto

Cons:

Scarico del lavandino...
Faticava ad andare giù l acqua

2026-03-09 • via Nuitee
J
Joe • couple • au
10
2026-03-09 • via Nuitee
E
Eitan • family_with_children • il
10
Pros:

מלון טוב קרוב לים לטרמינל 21 מיקום מצוין

2026-03-08 • via Nuitee
A
ANDREY • family_with_children • ru
8
2026-03-05 • via Nuitee
U
Ulf • family_with_children • th
8
2026-03-04 • via Nuitee
S
Sirojiddin • family_with_children • th
10
Pros:

В целом все ОК! было.

2026-03-04 • via Nuitee
P
Pirre • couple • fi
9
2026-03-02 • via Nuitee
郭 • couple • tw
7
Cons:

沒有Smart TV
房間燈光偏暗

2026-03-02 • via Nuitee
A
ANDREY • couple • ru
8
Pros:

Отличный вариант для короткой остановки в Паттае. РядомTerminal21, Big C, кафе, обменники., фруктовые рынки.

2026-02-28 • via Nuitee
R
Rui • solo_traveller • cn
10
位置好，服务好
Pros:

位置极佳，出来就是21航站楼和big c，员工友好，进门帮开门迎接，check in时送上果汁，房间很大

2026-02-26 • via Nuitee
M
Mincheol • couple • kr
9
만족
Pros:

아울렛이랑 터미널21사이에 있어서 위치가 괜찮았음

2026-02-23 • via Nuitee
K
Ken • extended_group • au
9
Great place to stay - good value for money - fantastic staff
Pros:

In a good location within about 1 km walk to the beach, very close to nice restaurants and terminal 21 shopping mall. Lots of good massage centers around the hotel. About 3-4 km away from South Pattaya, where the walking street is.

Hotel staff were fantastic. Rooms are large with well-designed and practical bathroom.
Hotel offers some great Thai food choices at very reasonable prices. The room service menu is great. Breakfast at the restaurant offers a variety of healthy options.

Cons:

Roof top swimming pool is a bit smaller than expected and the area gets crowded during hot days.
Wish it was a bit closer to the beach - but then we would've been away from the cafe's and massages :)

2026-02-22 • via Nuitee
R
Rudolf • family_with_children • be
9
Pros:

Goede locatie.

2026-02-14 • via Nuitee
R
Rudolf • couple • be
9
Pros:

Goede locatie.

2026-02-14 • via Nuitee