Best Western Greater London Hotel

Yes

Very friendly staff
Very clean
We stayed overnight to make a busy weekend in London,Perfect for the price.
Close to Ilford station so the use of the Elizabethan line came in handy.
Gants Hill station for the Central line. is a bus ride away . Overall cant fault the Hotel.

Close to transportation, but very noisy. Understandably in the city and expected. Staff was really nice

Good hotel and excellent location

If your bank is not from the UK. Pay in advance before you come or bring cash to pay for your stay. NonUK bank cards not accepted. That said, the stay was great. Best breakfast provided that I ever had. Staff was very apologetic about the corporate decision on cards and was extremely helpful in all other matters.

The staff were very friendly and helpful.
The room it self, while clean was incredibly hot so it wasn’t comfortable. There were fans but all that did was push warm air around. There was also no bedside or small lighting which meant you either had a very bright overhead light on or left in darkness.
It was convenient for the station and to get into London but based on not sleeping well due to the heat I wouldn’t stay here again.

The staff were very polite and accommodating. Rooms provided to us were clean and in very good condition. I particularly appreciated the shower cubicle; easy to use with good water pressure. The coffee shop was a pleasant surprise; good coffee and service; comforting ambiance of the layout, a quiet place to relax with family. I thoroughly recommend this Hotel.

Me and my friend were looking for a cheap hotel and we found this. At first we were nervous because we had seen some bad reviews, but when we arrived we were pleasantly surprised. The staff was friendly and helpful, the room was small but it was enough for us, the room looked new and smelled new. The train station was 2 minutes from the hotel which was super helpful. Honestly, no complaints perfect for 2 people that just wants somewhere to stay

I was check in late night 2 week ago, when i do payment with credit card, front desk is told me that hotel is not accepted payment with credit card unless transfer or cash. Thanks god i have cash ready to payment 1st night. And then next morning before 11am, they keep asking me for rest payment for my another day stay. Payment system is disappointed, no ac. Stay away from room 108, next to street, very noise, people talk loud til 2am. I have to open window because no ac, totally cant sleep well for 3 night.

Room was to a great strandard, very clean and had everything we needed for our stay. Very fast access to the rail network and a wetherspoons just one minute down the road. Staff were very freindly and made sure we had everything we needed.

Only small negative was the bed was very very firm so i slept poorly. If i had stayed more than just the night i would have asked about this but as we were only here for the one night it didn't really mattet and definitely didnt affect my overall experience here

Overall for the price and how close it is to the rail station i would stay there again, but perhaps ask for a duvet to lay on our matress next time which im sure the very attentive staff would have been more than happy to help us with.

Close to Elizabeth line 100m and a great Weatherspoons 100m the other way. Very good shopping all round

Hard to find as entrance is through a coffee shop! No parking but a good car park about 5 mins walk away. Reception staff very friendly and helpful. Room was very small for 3 people but was ok for one overnight stay. Area a bit iffy 😕

This is a character-limited review.

My family recently stayed in room 204 at the Best Western Greater London, from July 7-11.

You could miss it, as it blends in so easily with its neighbourhood. Its frontage is combined with neighbouring shops.

Having mostly traveled in Canada and the US, the room was small compared to our "usual" (but fully as-described). We managed with the available space.

No matter the time of day, the friendly staff was ready to help with needs like keeping items cool or frozen for us (the rooms don't have mini fridge/freezers). One of the team (a manager?), Gonzalo, even personally came to handle a couple of small problems with the Wi-Fi and an unexpected odour from the toilet. They also stored our bags on our last day, so we could tour unencumbered.

A small issue notable in the room is that quite a few plastic screw covers have been broken, but not replaced. I hope they'll fix that soon. It's mostly an aesthetic issue, but clean, smooth surfaces tend to look nicer than broken caps, covers, etc. More inconvenient is the lack of sufficient shelf space in the washroom. I kept my toiletries bag on the window ledge, but was constantly worried it would fall out of the downward-facing window.

This was also the first time I had ever experienced a hotel without air conditioning. Once again, we knew this when we booked.

Overall, BW Greater London was nothing MORE, nor less than I would expect from the Best Western nameplate. I can easily recommend it.

Lovely staff.
Looked to have been recently refurbished.
Good breakfast.
Pleasant room.

Didn't like the fact I had to pay a£100 deposit even though I had already paid, should have been made clear when booking

Very friendly and helpful staff

The breakfast was delicious and all the staff was friendly and kind. The location has shopping , grocery and lots of great food. The only downside was my room was so hot if felt like a furnace. They do not have air conditioning and very rough for July summer.

Place has no AC. Difficult to get water or ice. Bedding had hair all in it

Staff and service was very good and friendly and prompt check in.
It was a hot day and night and the fan in the room was essential in the absence of air-con.
Breakfast was terrible so don't bother with that.
Otherwise it was a good stay and convenient for the Elizabeth Line.

Great stay, staff friendly and helpful, made me feel welcome. No fault with the room, extremely clean, bed comfortable and toilet/shower spotless.
Highly recommend