Clarion Pointe on the lake Clarksville-South Hill West

Hotels
7.5 (255 reviews)
103 Second St, Hwy 58 , Clarksville , US
+1 434-374-5023

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by multiple guests
Friendly/helpful staff in many reviews
Excellent location and lake/water views
Pool available and appreciated
Convenient proximity to town
Cons:
Breakfast repeatedly criticized: limited choices, no eggs/meat, poor quality
Reservation/booking errors via 1-800 line and deposit/refund complaints
Power outage with no backup lighting; safety concern
Occasional rude front desk staff
Room issues: outdated in places, bed discomfort, shower triggering fire alarm
Reported snake incident in building

Categories

Cleanliness
9.5
Multiple reviewers repeatedly praised clean rooms and described the property as 'very clean' or 'clean rooms'; no widespread cleanliness issues reported.
Service
8
Staff is often described as friendly and helpful at check-in and on-site; however there are notable negative reports (rude afternoon clerk, reservation center errors, and staff interactions during the fire alarm incident).
Location
9
Frequently noted as convenient and scenic: proximity to town, on-the-water and lake views, and good access to local areas.
Room Quality
6.5
Rooms are generally clean and comfortable for many guests but some mentioned outdated rooms, a bad bed, confusing TV, shower steam setting off the fire alarm, and occasional missing supplies (toilet paper).
Amenities
6.5
Pool and views were positive highlights, but amenities are let down by limited breakfast offerings, no milk alternatives, and safety/lighting issues during a power outage (no backup lighting).
Value for Money
6
Mixed perceptions: pleasant stays reported, but complaints about large deposits, slow refunds, booking errors via the 800 number, and limited complimentary breakfast reduce perceived value.
Food and Beverage
5.5
Consistent complaints about breakfast quality and choices: minimal selection, no eggs or meats, '100% carbs', disappointing biscuits, and lack of milk alternatives.
Overall Experience
9
Overall stays are often described as pleasant and comfortable with friendly staff and good location, but recurring issues (breakfast, deposits/booking errors, occasional rude staff, power outage safety concerns, and an isolated snake incident) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Lakefront Location

This property is just a 1-minute walk to the lake, offering stunning views and a serene atmosphere for guests to enjoy.

Comfortable Accommodations

Each room at Clarion Pointe on the Lake Clarksville - South Hill West is equipped with air conditioning, cable TV, a microwave, refrigerator, and coffee machine. Some rooms even boast picturesque lake views, making your stay extra special.

Convenient Amenities

Guests can take advantage of the seasonal outdoor swimming pool, complimentary Wi-Fi, and the 24-hour front desk assistance. Additionally, the free continental breakfast ensures a great start to your day.

Experience relaxation and convenience at Clarion Pointe on the Lake Clarksville - South Hill West. Book now for an unforgettable lakeside retreat.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

To promote an uninterrupted stay, housekeeping services upon request for shorter visits and after every third night during longer stays. If you'd like more frequent housekeeping or additional towels, toiletries and linens, simply call the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

7.5
Based on 255 reviews
Cleanliness: 9.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 9
R
Ronald • couple • us
7
2026-11-02 • via Nuitee
B
Brenda • family_with_children • us
8
Pros:

Location and it was a very pleasant stay. Staff is very friendly and helpful.

2026-10-31 • via Nuitee
C
Cheryl • couple • us
9
2026-10-09 • via Nuitee
J
Jeanette • couple • us
8
Pros:

It was comfortable and real nice people

Cons:

The bed wasn't good

2026-10-08 • via Nuitee
S
Smith • couple • us
10
2026-09-05 • via Nuitee
J
John • couple • us
9
2026-09-01 • via Nuitee
J
Jacqueline • couple • us
8
Just as presented!
Pros:

Perfect for what we needed!

Cons:

The hotel was a bit outdated but fine nonetheless. We would recommend and stay here again if in the area. The people
of Clarksville are charming and kind!

2026-08-31 • via Nuitee
S
sondra • family_with_children • us
3
2026-08-27 • via Nuitee
J
jerry • couple • us
10
2026-08-24 • via Nuitee
• extended_group • us
8
Cons:

Breakfast was limited choices

2026-08-20 • via Nuitee
S
Susan • couple • us
10
Very comfortable, nice staff and very clean.
Pros:

Proximity to town and on the water views.

Cons:

The breakfast should have had eggs and some kind of bacon or sausage, but they didn’t that was very disappointing.
There were also no milk alternatives.

2026-08-20 • via Nuitee
S
Shelby • extended_group • us
5
Check in was very helpful and friendly. Check out NO one at desk,to explain issues of the lights
Pros:

Convenient to town. Great View

Cons:

The fact that the power went out and the hotel had NO back up lighting. Exit signs were out, had to use my flash on the phone to find my room. This was NOT acceptable to have entirely NO back up lights in hall, nor in rooms....even if it was 1 light. A rechargeable light could have been available in rooms or even hallway. I'm sure this is a violation in the hallways as this was very dangerous.

2026-08-18 • via Nuitee
C
Cheryl • family_with_children • us
7
Clean rooms and great ½ way mark to Myrtle Beach
Pros:

Clean, good location and was pretty well maintained.

Cons:

No toilet paper when we arrived. We had to ask for it, and she brought one small roll. The breakfast was very lacking. 100% carbs, no type of protein. It all tasted fake and those biscuits were from some other planet. I’m not sure what was even in them. Also the deposits they charged are ridiculous. I don’t like staying in hotels with large deposits and takes up to a week to get your money back. We reserved 2 rooms and she did knock for deposits for one of the rooms when I voiced my objections.

2026-08-18 • via Nuitee
C
calvin • family_with_children • us
7
Pros:

Location from family cleanliness, view of the lake

Cons:

Shower gets very hot and the steam sets off the fire alarm in the room and it wouldn't stop going off and staff tries to accuse us of smoking as you could clearly see the room and mirrors fogged up from the steam from the shower

2026-08-17 • via Nuitee
S
Suzan • couple • us
8
Pros:

Nice staff
Clean roo
Great location

Cons:

Breakfast was adequate

2026-08-17 • via Nuitee
C
calvin • family_with_children • us
7
2026-08-17 • via Nuitee
H
Hannah • couple • us
10
2026-08-16 • via Nuitee
M
Margaret • couple • us
7
2026-08-13 • via Nuitee
J
Jeffrey • family_with_children • us
7
2026-08-11 • via Nuitee
C
Courtney • couple • us
7
Pros:

It was a great stay, pool was nice to cool off in , staff was super. Wished the breakfast buffet changed up every day but aside from that it was a great stay.

2026-08-09 • via Nuitee