Pandawa All Suite Hotel

Hotels
•
Independent
7.8 (50 reviews)
Jl. Umalas 2, Umalas Klecung Gang 8X, Kerobokan, Bali, 80361 , Kerobokan , ID
62-361-8499228

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Facilities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Nice pool and leisure facilities (gym, spa)
Spacious, comfortable rooms and suites
Good value for money
Convenient location near cafes/shops for many guests
Clean and well-kept in many instances
Cons:
Maintenance issues (leaks, general upkeep)
Occasional pests (cockroaches/bugs) and bad smells reported
Air conditioning noisy or not cooling well in some rooms
Kitchen lacking utensils / misleading room photos
Restrictions on towels/water and limited nearby beach access for some

Categories

Cleanliness
6.8
Mostly reported as clean and spacious in many reviews, but several guests noted maintenance issues (cockroaches in cupboards, bad smells, a leaking toilet) which lowers the cleanliness sentiment.
Service
8.7
Staff repeatedly described as amazing, friendly, helpful and accommodating (late check-out granted, excellent customer service), giving strong positive sentiment for service.
Location
8
Many guests praised the convenient area (cafes, shops, close to points of interest) and a 'top location' comment, though a few noted it was far from the beach or 'not that close to much.'
Room Quality
7.6
Rooms are often described as spacious, comfortable and well-sized (suites, executive rooms), but issues like noisy/ineffective aircon, misleading photos, mezzanine layout inconveniences and occasional odors temper the rating.
Amenities
7.9
Facilities such as a nice pool, gym, spa and restaurant are frequently praised; however missing kitchen utensils, occasional bugs and some maintenance shortcomings reduce the amenities score slightly.
Value for Money
8.3
Multiple reviewers highlight very good value for the price and good room size for cost, though a few call out restrictive perks (limited free water, towel rules) which slightly temper the value perception.
Food and Beverage
7.2
Restaurant and food received positive remarks (quick and very good for some), but breakfast was called weak by at least one guest and F&B options are limited in places, producing mixed sentiment.
Overall Experience
7.9
Overall feedback trends positive — many 'lovely' and 'fantastic' stays, strong service and good facilities — balanced by maintenance issues and a few practical inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 21:54

Property Description

Experience paradise at Pandawa All Suite Hotel, where every moment promises relaxation and luxury.

Wellness Retreat
Rejuvenate your senses with an array of pampering services, including soothing massages, refreshing body treatments, and revitalizing facials. Take your wellness journey to the next level at our inviting outdoor pool and state-of-the-art fitness center.

Culinary Delights
Savor exquisite meals at our on-site restaurant or enjoy 24-hour room service from the comfort of your luxurious suite. Unwind with a drink by the poolside bar or within our chic lounge, perfect for mingling or mellowing out.

Comfort & Convenience
Our spacious, air-conditioned suites feature kitchenettes and private balconies, ensuring you feel right at home. Stay connected with complimentary Wi-Fi and enjoy amenities like concierge services, free valet parking, and a business center.

Elevate your getaway—book your stay at Pandawa All Suite Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 6.8
Service: 8.7
Location: 8
Room Quality: 7.6
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 7.9
N
Nikora • solo_traveller • nz
5
Ok, but could be better
Pros:

Staff were friendly

Cons:

No towels i had to keep asking for these. There were two toilets but the bathroom near the room didn't have a shower so you always had to go downstairs which was a pain.

2026-07-02 • via Nuitee
S
Stella • extended_group • au
5
2026-06-30 • via Nuitee
S
Sharyn • solo_traveller • au
10
Pros:

Everything

2026-06-29 • via Nuitee
A
Aiman • couple • us
1
2026-06-28 • via Nuitee
C
Clement • couple • fr
8
Bon séjour
Pros:

Très grand lit confortable, le personnel est très sympa , et la piscine est parfaite

Cons:

L’appartement serait à rafraîchir , la fenêtre ne ferme pas , et la Clim tourne à côté

2026-06-24 • via Nuitee
J
Jodie • solo_traveller • au
1
Never again
Pros:

It advertised that the accommodation was closeto beach and in Seminyak.it was no where near Seminyak. Stairs in room very dangerous.
Room started to flood when it rained. Toilet had leak. My garden view was of a wall.
Bar had no Bintang and ran out of coke zero.

2026-06-22 • via Nuitee
V
VIPTravell • solo_traveller • ru
10
Pros:

Все прекрасно. Отличный отель. Персонал супер! Рекомендую

2026-06-22 • via Nuitee
M
Mohammed • couple • sa
10
Pros:

جميل جداً ولكنه بعيد عن الشارع العام داخل حواري
استجمام فندق على شكل كوخ

Cons:

لاشئ غير انه بعيد عن المطاعم والاشياء الاخرى

2026-06-21 • via Nuitee
J
Justine • couple • fr
10
Great place we had the best time !
Pros:

We had a great time at Pandawa all suites. First, it is so quiet !! the rooms are big, cleaning is made every day. The staff is adorable, and the pool and gym are great. Great stay at Pandawa !

Cons:

Nothing

2026-06-20 • via Nuitee
I
Isabella • couple • au
3
2026-06-17 • via Nuitee
A
Andrews • solo_traveller • id
3
Pros:

Staff were nice but room was very very smelly. Towels weee filthy. Great location and views but everything else was poor. Didn’t even eat the breakfast

2026-06-15 • via Nuitee
L
Lucie • family_with_children • us
7
2026-06-15 • via Nuitee
B
Benjamin L. Moutou • solo_traveller • au
4
Pros:

it was close to a nice coffee/bar

Cons:

Extremely dirty...full of dust. Thew bathrooms were in poor conditions. The kitchen facilities were rusting.

2026-06-12 • via Nuitee
M
Mattheus • solo_traveller • nl
8
2026-06-10 • via Nuitee
D
dimitri • couple • be
10
Great location quite and cozy
Pros:

Everything was good. I will come back again.

2026-06-09 • via Nuitee
N
Nour Eddine • couple • fr
6
Service tout juste acceptable
Pros:

Rapport qualité/prix. Piscine accessible jusqu'à 22 h

Cons:

Le service restauration : service très très long, plats pas copieux, fruits pas mûrs et plusieurs plats non disponibles.
Le service en chambre : serviettes de toilette qui ne sont pas changées tous les jours (tous les 2/3 jours)

2026-06-05 • via Nuitee
D
Diane • couple • gp
8
Très bon séjour à Pandawa All Suites. Chambre spacieuse et personnel disponible et à l'écoute !
Pros:

La chambre était spacieuse, le lit très confortable. Le personnel toujours disponible et à l'écoute. L'accès à la salle de sport a été un vrai plus ! Très bon séjour !

Cons:

Peut-être l'entretien de fond des espaces sensibles (cuisine et salle de bain)

2026-06-04 • via Nuitee
T
Taylor • couple • au
7
2026-06-04 • via Nuitee
C
Ciaran • couple • au
10
The staff were really helpful, the pool was really nice and location was good
Pros:

Everything about this property was brilliant. The staff in particular were very good

Cons:

Nothing

2026-05-31 • via Nuitee
L
Laszlo • couple • fr
10
An oasis in Canggu
Pros:

Warming welcoming and charming staff

2026-05-31 • via Nuitee