Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spa facilities
View from the hotel
Cons:
Poor cleanliness
Uncomfortable rooms

Categories

Cleanliness
6.49
Multiple comments highlighted issues with dirty bathrooms and lack of maintenance.
Service
7.96
While there were complaints about poor service, some reviews noted that the limited staff that were present were attentive.
Location
8.5
Guests appreciated the beautiful view and the overall attractive location.
Room Quality
6.95
Concerns about uncomfortable beds and outdated furnishings were prevalent in reviews.
Amenities
8.48
The spa and additional amenities like the heated pool were positively highlighted.
Value for Money
6.94
Reviews mention that the hotel does not provide good value for the price charged, particularly regarding breakfast.
Food and Beverage
7.49
Breakfast was noted as good but inconsistent with quality in some reviews.
Overall Experience
7.96
Overall experience varied greatly among guests; some enjoyed their stay, while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:36

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at the spa with 3 outdoor hot tubs and a well-equipped gym. Unwind in the sauna or pamper yourself with a rejuvenating massage service.

Dining and Entertainment
Savor delicious meals at the hotel's restaurant or try your luck at the on-site casino. Enjoy a vibrant nightlife experience at Blend bars and OVO nightclub for a memorable evening.

Scenic Sea Views and Free Amenities
Wake up to stunning sea views from the spacious and bright rooms. Stay connected with free Wi-Fi and take advantage of the convenient free parking.

Book your stay at Enjoy Chiloé for a perfect blend of luxury, entertainment, and relaxation.

Important information:

Please note use of a swimming cap is mandatory to use the pools, the hotel can provide guests with one for a small fee.

Please note some of the rates published (including all nonrefundable rates) may not be discounted further and are not cumulative with Enjoy Club discounts, external promotions or other discounts.

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Location

Guest Reviews

7.6
Based on 392 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 8.48
Value for Money: 6.94
Food and Beverage: 7.49
Overall Experience: 7.96
L
Lincopan • solo_traveller • cl
9
Buenas instalaciones
Pros:

Excelentes instalaciones,ideal para pasar unos días de relax en la piscina y el Spa.

2026-09-12 • via Nuitee
I
Isabel • couple • cl
8
Descanso
Pros:

Piscina , desayuno

Cons:

Habitacion muy pequeña

2026-09-11 • via Nuitee
D
Denisse • couple • cl
8
Bien
Pros:

Todo muy cómodo, calentito, el agua de la ducha a rica temperatura, buena ubicación y piscinas deliciosas

Cons:

Pésimas terminaciones, la silicona blanca en el baño, se veía medio feito y el desayuno siempre había lo mismo no estaba tan rico

2026-09-10 • via Nuitee
M
mario • solo_traveller • cl
9
Pros:

Las piscinas climatizada.

Cons:

La distancia existente entre las habitaciones y las piscinas son muy largas pero nada q hacer, es por buscar algo negativo.buena elección

2026-09-09 • via Nuitee
F
Francisco • solo_traveller • cl
10
2026-09-09 • via Nuitee
O
Olaya • couple • cl
6
Esoeraba mas del Hotel
Pros:

El personal muy amable, el spa, piscina y hot tub excelentes. limpieza muy bien.

Cons:

Se nota poca preocupación en la mantención de las instalaciones. La puerta del baño (puerta de vidrio) sin el tirador. Cojín del sillón cama con forro muy gastado y con hilachas . Maderas con falta de mantenimiento.

2026-09-07 • via Nuitee
S
SUSANA • couple • cl
10
2026-09-07 • via Nuitee
M
Mabel • extended_group • cl
4
All amenities must be included
Pros:

Dinner wasn't available, hot tub are not included for passengers

Cons:

hot tub are not included for passengers

2026-09-02 • via Nuitee
P
Parada • solo_traveller • cl
8
Pros:

La vista era maravillosa

Cons:

El baño tiene puerta de vidrio que no cierra completamente, la cama grande finalmente eran 2 camas chicas juntas, en la union duele la espalda

2026-09-02 • via Nuitee
G
Guillermo • solo_traveller • cl
2
Pros:

Solo el desayuno lo demás todo mal

Cons:

Cochino ediondo etc

2026-08-31 • via Nuitee
G
Gabriela • family_with_children • cl
9
2026-08-29 • via Nuitee
M
Maria del Pilar • solo_traveller • cl
10
Buena experiencia
Pros:

Las instalaciones , la ubicación, la atención del personal. Linda vista desde la habitación.
Todo limpio e ideal para descansar y entretenerse.

Cons:

Nada

2026-08-28 • via Nuitee
I
Iván • couple • cl
8
Pros:

Los trabajadores súper atentos

Cons:

Que cobren aparte las tinajas exteriores

2026-08-24 • via Nuitee
M
monica • solo_traveller • cl
9
Buena
Pros:

La calefaccion, el desayuno, la cama y el tamaño de la habitacion

Cons:

Que no este con puerta el baño. La puerta al wc no aisla nada

2026-08-24 • via Nuitee
O
Oscar • solo_traveller • cl
9
Disfrutar en pareja en forma relajada
Pros:

Amplitud, confort y tranquilidad

2026-08-24 • via Nuitee
F
Franchesca • solo_traveller • cl
10
2026-08-22 • via Nuitee
T
Theis • family_with_children • cl
9
Fabuloso
Pros:

Las almohadas y cama

Cons:

La demora en la reposición de alimentos en el desayuno y falla en el restaurante

2026-08-21 • via Nuitee
C
Cesar • solo_traveller • cl
10
Buena experiencia
Pros:

La vista

Cons:

La falta de alfombra en pasillos

2026-08-20 • via Nuitee
D
Daniza • family_with_children • cl
8
Bien
Pros:

El personal muy simpático y el desayuno estuvo muy completo y rico. La habitación estaba limpia y en perfectas condiciones, la vista es lo mejor.

Cons:

Toda la noche hubo un ruido en la habitación, como una lavadora o algún motor. Fue complicado ya que a mi hijo le costó mucho conciliar el sueño y en verdad bastante incómodo, no nos permitió relajarnos al 100%.

2026-08-17 • via Nuitee
R
Ramon • couple • cl
10
2026-08-17 • via Nuitee