Hotel Suites Ixtapa Plaza

Hotels
•
Independent
6.8 (75 reviews)
Boulevard Paseo Ixtapa Manzana 1, Lote, Ixtapa, GRO, 40880 , Ixtapa , MX
52-755-5531370

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Facilities

Boat tours nearby
Free WiFi
24-hour front desk
Terrace
Garden
Wheelchair accessible
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Good location
Close to nightlife
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
4.8
The shower was dirty and the installations seem old without maintenance.
Service
7.3
Reported issues with maintenance not responding to requests, affecting the overall experience.
Location
9.3
Excellent location near bars, but can be noisy at night.
Room Quality
5.8
Old beds needing replacement; general maintenance issues reported in bathrooms.
Amenities
5.8
Common areas are poorly maintained, particularly the pool area.
Value for Money
7.8
The price may reflect the location despite other shortcomings.
Food and Beverage
6.8
No specific feedback provided on food and beverage options.
Overall Experience
6.8
The combination of location benefits and cleanliness/service issues led to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:23

Property Description

Welcome to Hotel Suites Ixtapa Plaza, your ultimate seaside retreat in the heart of Ixtapa!

Private Beach Access
Unwind on our stunning private beach, where sun-kissed sands and crystal-clear waters await. Enjoy a day of relaxation or embark on fun-filled activities with our beachside amenities.

Delectable Dining Experience
Savor international cuisine at IXTAPA GRILL, our on-site restaurant, or take advantage of convenient room service available during limited hours. Delight your taste buds while enjoying the beautiful surroundings.

Comfort in Every Room
Our 16 elegantly designed guestrooms provide the comfort of microwaves, minibars, and rainfall showerheads. Enjoy complimentary Wi-Fi and plasma televisions for your entertainment, ensuring an enjoyable stay.

Don’t miss the chance to experience the perfect getaway – book your stay at Hotel Suites Ixtapa Plaza today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZIH

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 75 reviews
Cleanliness: 4.8
Service: 7.3
Location: 9.3
Room Quality: 5.8
Amenities: 5.8
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 6.8
A
Ana Isabel • friends
4
Pros:

El hotel está en una zona de bares por lo que en la noche es difícil poder dormir. Las áreas comunes del hotel están muy muy descuidadas, especialmente la alberca que está terrible y no hay ni donde sentarse. Las camas están muy viejas por lo que también urge cambiarlas.

2025-08-19 • via Nuitee
R
Roberto • partner
6
Pros:

Solicité agua caliente en la regadera y los tres días que estuve me dijeron que iban a esperar al sr de mantenimiento y nunca hubo agua caliente, la regadera del baño estaba sucia, y las instalaciones se ven viejas sin mantenimiento

2025-08-06 • via Nuitee
B
Bertha • family
6
Pros:

Right next to a sports bar. Music until 4am. Barely got any sleep

2025-07-23 • via Nuitee
A
Aldo Armando
10
Pros:

Excelente ubicación

2025-07-23 • via Nuitee
J
Jose Manuel
6
Pros:

Necesito factura por favor!!!
Que tengo que hacer????

2025-05-23 • via Nuitee
S
Selene • family_with_children
8
Pros:

En general está bien el servicio, es limpio, aunque es un poco diferente a las fotos, en cuanto al espacio, y lo que no me gustó mucho fue que está afuera un antro que en fin de semana se escucha toda la noche su música.

2025-04-20 • via Nuitee
L
Luis Felipe
8
Pros:

Tiene buena tarifa respecto a la habitación, es necesario mayor limpieza e higiene, seguridad.

2025-04-20 • via Nuitee
S
scoth
10
Pros:

Buen lugar por el precio

2025-03-30 • via Nuitee
D
DANIEL • friends
8
Pros:

Si buscas economía? Este es el lugar pero no pidas mucho

2025-03-24 • via Nuitee
J
Jonathan David
2
Pros:

El hotel está arriba de la zona de bares, mi esposa no pudo dormir, los colchones son bastante viejos y la “televisión” es del tamaño de un monitor de computadora

2025-03-09 • via Nuitee
C
Christian Felipe • partner
10
Pros:

Muy bonito super comodo y acogedor
Lo unico es que el aire estaba descompuesto y botaba agua pero son detalles que se solucionan facil
Su atencion 10/10 super atentos y serviciales .
La comida del hotel estaba 10/10 super recomendado.pronto volvere

2025-02-20 • via Nuitee
S
Sergio Olivier
4
Mala experiencia
Pros:

El hotel es viejo y austero la atención bien intencionada pero insuficiente hay mucho ruido de un bar cercano y la música se escucha toda la noche

2025-01-03 • via Nuitee
E
Edgar
10
Pros:

Excelente,lo recomiendo

2025-01-03 • via Nuitee
M
Max • partner
8
Pros:

Easy to arrive

2025-01-02 • via Nuitee
G
GLADYS
10
Pros:

Excelente ubicación, habitación cómoda, cerca del mar, calidad relación precio, toallas limpias !!!

2024-12-23 • via Nuitee
Y
Yesenia
8
Pros:

Excelente

2024-12-21 • via Nuitee
E
Enrique • family
10
Pros:

Tienes todo cerca del lugar

2024-12-02 • via Nuitee
E
Eduardo • partner
8
Pros:

it was noisy from the bars outside the hotel.
it was very clean.
great price

2024-09-12 • via Nuitee
A
Alejandro • friends
2
Pros:

Reserve, pagué y no me aceptaron

2024-08-18 • via Nuitee
I
Ignacio
8
Pros:

Really convenient and clean. Only caveat: On weekends some rooms face a night club and the music volume makes it impossible to sleep. Take noise cancellation headphones and problem solved.

2024-08-17 • via Nuitee