Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Gentilezza del personale
Pulizia accurata
Buona posizione
Cons:
Camere piccole e essenziali
Rapporto qualità prezzo deludente
Servizi non all'altezza

Categories

Cleanliness
7.38
Pulizia accurata, ma camere con insufficiente insonorizzazione e bagno piccolo.
Service
9.35
Lo staff è stato la parte migliore, molto gentile e professionale.
Location
9.39
Posizione comoda per raggiungere il centro e gli impianti di sci.
Room Quality
6.84
Le stanze sono minuscole ed essenziali, con un bagno piccolo e poco invitante.
Amenities
6.87
Ski room inadeguata per il numero di ospiti, spa poco invitante.
Value for Money
6.83
Rapporto qualità prezzo disastroso.
Food and Beverage
7.88
Cucina buona e varia, ma qualità discutibile per buffet.
Overall Experience
7.85
Un soggiorno costoso per rapporto qualità prezzo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:24

Property Description

Mountain Views and Comfortable Rooms:
Hotel Villa Emma offers rooms with stunning mountain views, equipped with a TV and a private bathroom. Some rooms even feature a balcony to enjoy the picturesque surroundings.

Convenient Amenities for Skiers:
Guests can take advantage of free internet access in the lobby and access a ski deposit with a ski boot heater. Perfect for storing equipment and ensuring a cozy start to your skiing adventures.

Delicious Dining Experience:
Indulge in classic Italian cuisine and specialities from South Tyrol at Villa Emma's restaurant. A culinary journey awaits within the hotel premises.

Experience comfort, convenience, and culinary delights at Hotel Villa Emma. Book your stay now for an unforgettable getaway.

Important information:

Please note, drinks during or outside meals are not included in the room rates.

The property does not accept checks.

When traveling with pets, please note that an extra charge of EUR 15.00 per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.

Please note: New Year's Dinner, with a cost to be paid at the Property of 70 euro per person per adults and 35 euro per each children from 3 to 12 years old, is mandatory on reservations for 31 DecemberGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-12-18 until 2026-03-29
Sauna is closed from 2026-12-18 until 2026-03-29
Fitness center is closed from 2026-12-18 until 2026-03-29

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1219 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 7.85
M
Mirko solo_traveller it
10
2026-04-11 via Nuitee
F
Francesca family_with_children it
8
La montagna semplice di una volta
Pros:

La posizione e Comunque il servizio

Cons:

Le camere sono vecchie e spoglie

2026-04-09 via Nuitee
P
Pierluigi couple it
9
2026-04-03 via Nuitee
F
Fabianafmendes family_with_children pt
10
Perfect!
Pros:

Tudo correu muito bem. A equipe muito atenciosa, tudo com muito cuidado e limpo.

Cons:

Não tenho nada a apontar.

2026-04-01 via Nuitee
T
Tiziano family_with_children it
10
2026-04-01 via Nuitee
F
Fanasca couple it
10
Pros:

Accogliente,personale super e imbarazzo della scelta e della qualitá nei vari pasti (colazione/cena) tutto veramente perfetto

2026-03-30 via Nuitee
S
Silvia family_with_children it
8
Pros:

Rapporto qualità/prezzo. Staff molto gentile e premuroso. Un elogio a Giulia professionista dell'accoglienza

Cons:

Struttura da rimodernare ma comunque assolutamente dignitosa

2026-03-29 via Nuitee
S
Stefano extended_group it
8
Buono
Pros:

Location

Cons:

Struttura da riammodernare

2026-03-29 via Nuitee
R
Rafał couple pl
8
2026-03-28 via Nuitee
F
Francesco family_with_children it
9
2026-03-28 via Nuitee
E
Edyta extended_group pl
8
Obiekt ma już swoje lata ale na krótki pobyt idealny. Blisko do skibusa, bardzo dobre posiłki. Miły personel.
Pros:

Lokalizacja, miły personel, czysto, posiłki

2026-03-28 via Nuitee
L
Lorenzo solo_traveller it
9
Pros:

Struttura molto comoda vicino ad entrambe le funivie. Buon deposito scii. Staff cordiale e disponibile, buffet buono

Cons:

Stanza troppo piccola, difficilmente si riesce a starci in due

2026-03-26 via Nuitee
J
Jozef extended_group sk
9
Ja som bol spolojný
Pros:

Strava bola dobrá až na to že teplé jedla na raňajky boli
málo ohriate. Lokalita super

Cons:

Zastaralé vybavenie izieb chcelo by to rekonštrukciu
aj kupelnne

2026-03-23 via Nuitee
L
Ludovico family_with_children it
10
2026-03-23 via Nuitee
A
Ambra couple it
10
Posizione perfetta sia per sciare che per fare escursioni. Lo staff è favoloso, attenti ma per niente invadenti, tutti m
Pros:

Posizione comodissima
Formula mezza pensione molto buona
Staff professionale

2026-03-22 via Nuitee
S
Sturlese couple it
8
Pros:

Il cibo, i servizi, la posizione della struttura e la gentilezza dello staff

2026-03-19 via Nuitee
A
Alain extended_group fr
8
Bon séjour avec un bon rapport qualité prix
Pros:

Très bon rapport qualité prix, accueil chaleureux, disponible.
Petit déjeuner varié (oeufs brouillés, saucisse, lard, abricots en boîte, pain blanc, céréales, yaourts, cake canillr et tarte,), fromage, jambon
Repas du soir en buffet (soupe, salade, qq entrées spécifiques), deux à trois choix de plats, deux à trois choix de desserts...
A 900m des remontées mécaniques. Parking devant l'hôtel
Petite partie wellness à 15€ par personne pour une heure (sauna, hamman, jacuzzi (même si certains jets ou bulles ne marchent plus)

Cons:

Chambre un peu défraîchi, prise de courant à remettre sans que les fils dépassent, salle de bain un peu petite, parois de douches fragiles ..

2026-03-17 via Nuitee
M
Malwin couple se
4
Pros:

Hotel läge Ok

Cons:

Mycket dålig och icke varierande mat

2026-03-16 via Nuitee
A
Anže couple si
8
2026-03-16 via Nuitee
T
Tomaž family_with_children si
8
2026-03-16 via Nuitee