Holiday Inn Shanghai Hongqiao by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.8 (735 reviews)
No. 3555 Qixin Road , Shanghai , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent customer service
Cons:
Noise from airplanes
Pool area under renovation

Categories

Cleanliness
10
Multiple reviews mention clean and well-maintained rooms.
Service
9.99
Consistently praised for friendly and professional staff, notably Lily and Tina.
Location
9.51
Convenient for transportation but some mention of noise and distance from city amenities.
Room Quality
9.96
Rooms are described as spacious and comfortable.
Amenities
9.01
Pool was under maintenance; gym received positive comments.
Value for Money
9.95
Overall value seen as good, particularly for business travelers.
Food and Beverage
10
Breakfast variety appreciated along with food quality.
Overall Experience
10
Highly positive feedback from multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:08

Property Description

Luxurious Amenities
Indulge in a blend of comfort and style at Holiday Inn Shanghai Hongqiao, where every room is equipped with modern conveniences like a flat-screen TV, air conditioning, and a minibar. Unwind in the private bathrooms featuring showers, a hairdryer, and a cozy bathrobe.

Wellness Retreat
Relax and rejuvenate at our hotel's fitness centre, spa treatments, and indoor pool. Whether you prefer a workout session or a pampering spa experience, we have the perfect facilities to cater to your needs.

Culinary Delights
Satisfy your taste buds at Café Prot with delightful refreshments or savor delicious Chinese cuisine at Fengshouri Chinese Restaurant. Our dining options are sure to tantalize your palate and leave you craving for more.

Book your stay at Holiday Inn Shanghai Hongqiao now and experience a perfect blend of luxury and convenience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

During the epidemic period, guests must hold a negative nucleic acid test report within 48 hours, carry a green code, travel green code, and scan the site code. For those who come to Shanghai and return to Shanghai, a local nucleic acid test record must be added. guests who come to Shanghai and return to Shanghai must undergo three tests within three days of arriving in Shanghai. If you , the hotel is temporarily unable to accommodate the guests who have been living in high-risk areas within 7 days. Please confirm the reception policy with the hotel before placing an order.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for CNY 268 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 735 reviews
Cleanliness: 10
Service: 9.99
Location: 9.51
Room Quality: 9.96
Amenities: 9.01
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
L
ling • solo_traveller • cn
10
前台Spawn 李经理热情招待，很有耐心
Pros:

客房打扫的干净，住的舒服

2026-07-04 • via Nuitee
P
Patrick J. • solo_traveller • de
8
2026-07-03 • via Nuitee
S
shuxia • couple • cn
10
前台接待员aimee和cindy很不错 服务很好 下次还来入住！
2026-06-28 • via Nuitee
刘 • solo_traveller • cn
10
Pros:

有朋友过来每次都选择这里，酒店的员工都非常亲切热情，尤其是小吴和小周，宾至如归

2026-06-28 • via Nuitee
力 • solo_traveller • cn
10
Pros:

酒店挺不错的，每次来入住cindy安排的都很妥贴，感谢

2026-06-25 • via Nuitee
B
Bermet • family_with_children • kg
10
Pros:

Мне очень понравился сервис. В особенности сотрудник Spawn Li, который был вежлив, владел английским языком. очень довольна выбором отеля, и тем как в действительности были оказаны услуги.

Cons:

все было отлично

2026-06-24 • via Nuitee
Y
Ying • couple • cn
10
Pros:

房间宽敞明亮，停车场很大还有洗车机，非常方便。前台Tina服务热情周到，下次还来

2026-06-23 • via Nuitee
Y
yu • solo_traveller • cn
10
Spawn 服务不错
Pros:

酒店地理位置好，交通也方便，前台李经理spawn服务热情，主动为我们推荐周边美食

Cons:

噪音

2026-06-22 • via Nuitee
B
Brenda • solo_traveller • br
10
2026-06-21 • via Nuitee
P
Pfajfar • solo_traveller • si
10
2026-06-20 • via Nuitee
J
Jairo • couple • co
10
good service
Pros:

kindness

2026-06-20 • via Nuitee
D
Darren • solo_traveller • nl
10
Pros:

Close to the airport. Big room , good bed

Cons:

Close by metro station closed for renovations.

2026-06-19 • via Nuitee
M
Martin • extended_group • sk
10
Pros:

good staff lyna

2026-06-19 • via Nuitee
W
W • solo_traveller • cn
10
Pros:

Claire很好，非常满意

2026-06-19 • via Nuitee
H
Hugo Lucette • solo_traveller • mu
9
Nice stay near Honqiao airport
Pros:

Hotel was in a nice location. Very close to the airport and NECC. The hotel staff made my stay very comfortable and can communicate fluently in English. Will definitely come back on my next stay in Shanghai.

Cons:

The frequent airplanes passing by were a bit annoying but once I fell asleep it was not a problem at all.

2026-06-17 • via Nuitee
X
Xizhe • couple • cn
10
Pros:

前台Doris服务态度很好，耐心细致，酒店距离虹桥火车站和机场都很近，适合商务出行，是一次很不错的入住体验，下次还会选择这里！

2026-06-17 • via Nuitee
R
Roller • couple • us
10
We had a great visit to the Holiday Inn Shanghai Hongqiao, and would be glad to return.
Pros:

The property was beautiful and very well decorated. The rooms were very comfortable and clean. We really enjoyed the room service pizza that we ordered after getting in from a late flight. The breakfast buffet was delicious. Luna at the reception desk was very friendly and helpful! The customer service all around was wonderful, we had many great interactions with the staff. We really enjoyed our stay at this Holiday Inn!

2026-06-14 • via Nuitee
F
Francesca Loke • solo_traveller • my
10
Excellent stay - Beyond Expectation
Pros:

I had a truly wonderful stay and was completely satisfied with the experience. Upon arrival, I was pleasantly surprised with a complimentary room upgrade, which made the trip even more memorable.
The upgraded room was spacious, comfortable, and offered an absolutely impressive view. One of the highlights was watching numerous aircraft take off and land throughout the day, creating a fascinating and unique airport-view experience.
The hotel's location is perfect for travelers, with convenient access to both the airport and the high-speed rail station. This made getting around extremely easy and stress-free.
The staff (Tina) was exceptionally friendly, welcoming, and attentive, always ready to assist with a smile. Their warm hospitality made me feel genuinely valued as a guest.
A special touch that I greatly appreciated was the complimentary fruit platter provided in the room. It was fresh, beautifully presented, and added a thoughtful personal touch to the stay.
Overall, this hotel exceeded my expectations in every aspect—from the room upgrade and stunning view to the excellent location, outstanding service, and thoughtful amenities. I would definitely stay here again and highly recommend it to anyone looking for comfort and convenience.

Cons:

Nothing

2026-06-14 • via Nuitee
E
Elena • solo_traveller • by
10
2026-06-14 • via Nuitee
立冬 • solo_traveller • cn
10
Pros:

aimee

2026-06-13 • via Nuitee