Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Sauna
Karaoke
Designated smoking area
Elevator
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food options
Beautiful view
Luxurious experience
Excellent amenities

Categories

Cleanliness
1
Cleanliness was not mentioned, assigned default rating following constraints.
Service
1
The hotel staff were very friendly and accommodating.
Location
1
The view from the room was excellent, with stunning scenery.
Room Quality
1
The room was described as wonderful and beautiful.
Amenities
1
The amenities, including the sauna and room dining, were excellent.
Value for Money
1
The overall experience was deemed highly satisfying for the price.
Food and Beverage
1
Breakfast and dinner options were diverse, delicious, and luxurious.
Overall Experience
1
The overall experience was highly positive and satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Luxurious Spa and Recreation Options
Indulge in massages, body treatments, and facials, or unwind in the sauna and enjoy karaoke.

Convenient Amenities and Services
Enjoy complimentary Wi-Fi, tour assistance, and a ballroom. Benefit from the 24-hour front desk, free newspapers, and free train station pick-up service.

Comfortable Guestrooms and Nearby Attractions
Stay connected with free Wi-Fi and relax with satellite TV. Explore nearby attractions like Onsen Museum and Gero Onsen Gassho Village.

Escape to Sasara Gero Hot Springs in Gero for a rejuvenating stay near Shitajima Onsen, offering upscale amenities and a serene riverside location.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NGO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

9
Based on 52 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hiromi • friends
10
Pros:

仲良しママ友との女子旅で利用させてもらいました。友人のリクエストでサウナ付きで部屋食の宿という事で紗々羅に決めさせてもらいました。ここに決めてほんとに良かったです。
ホテルの方達みんなとても感じがよくて、のくしてもらいましたし、夜朝ともの部屋食もほんとに豪華で女性にぴったりで色々な種類を少しずつ…、ほんとに多種類ででも全て美味しくてサイコーに満足できる食事を提供して頂きました。
温泉もとろっとしててお肌つるつるです。
お部屋からの景観もとても良くて、下呂の川と夕焼けもとても綺麗に見える素敵なお部屋でした。
また、利用したいと思います。

2025-06-28 • via Nuitee
K
keisuke • partner
10
Pros:

少し古さを感じるもののそれがまた良かった。
食事もとても美味しく、温泉も良かった。
宿の雰囲気も良く、リピートさせていただきます

2025-05-24 • via Nuitee
Y
Yuko • family
10
Pros:

部屋の露天風呂はよかったし、お料理もグッドでした！バスタオルが、1人2枚あったのも良いと思いました^_^また行きたいです！

2025-05-03 • via Nuitee
E
Eric
10
Pros:

Excellent service

2025-03-26 • via Nuitee
H
Hei Man Joanna • family
10
Pros:

It’s a wonderful experience staying at the hotel. The staff were terrific and provided excellent service. The meals were an absolute delight with special dishes highlighting the seasonal ingredients. The room was spacious with a private Onsen that helped us relax. Overall it was truly amazing!

2024-12-08 • via Nuitee
S
Scott • partner
8
Pros:

Large room. Enjoyed the separate sitting area. Staff was very good, kind and helpful. The food was wonderful, well presented and explained. The hot bath is made of attractive wood that feels good. I like being able to control the temperature.

2024-10-29 • via Nuitee
C
Chiyoko
10
Pros:

お風呂も食事も大変良かったです

2024-10-26 • via Nuitee
K
kimiko • family
10
Pros:

食事、温泉満足でした。
部屋も広くてのんびり出来ました。
温泉街の散策にも歩いて行ける立地で良かったです。

2024-10-14 • via Nuitee
M
MASANARI
8
Pros:

食事がもうちょっとかなってかんじました。

2024-09-04 • via Nuitee
H
HAEIM • family
10
Pros:

한국인 후기가 적어서 걱정했는데, 시설도 깔끔하고, 가이세키도 맛있었어요. 게로역까지 왕복 택시비를 지원해줘서 편하게 이동했습니다. 직원들도 친절했어요.

I was worried because there were few Korean reviews, but the facilities were clean and the kaiseki was delicious. They supported me with round-trip taxi fare to Gero Station, so I moved comfortably. The staff was nice, too.

2024-08-01 • via Nuitee
M
Mok Tsui Fun • friends
10
Pros:

Vintage style hotel, look elegant, room clean, staff politely, half board food deliciously, relaxing onsen

2024-07-13 • via Nuitee
V
Verified traveler
10
Comfortable and pleasant stay
Pros:

The room is clean, the staff was nice and warm hearted. Would definitely visit again or recommend to others.

2024-07-03 • via Nuitee
C
cher chiang • partner
10
Pros:

Nice cosy place,
The walk to nearby park and village i
Make this access so good .

Definitely a good choice for onsen visit .
The 8th floor onsen view is cooling and great to be in.

2024-05-22 • via Nuitee
みつお • family
10
Pros:

部屋風呂も温泉で、広く、料理も最高でした。また、皆さんの接客も非常に行き届いていておもてなしも最高でした。大浴場に行く廊下に展示されていた昔の地図にすごく興味を持ち、思わず写真撮りました。また、泊まりたい旅館です。

2024-05-06 • via Nuitee
N
NOBUYUKI
6
Pros:

森山館ですが金庫の裏側にコンセントがあります
中居さんに聞かなければ絶対に分かりません！
もっと使いやすい所にコンセントを付けるべきです。携帯電話充電できないです
部屋もかなり古くて建具もねんきがはいっていますね
露天風呂は良かったです。
食事は普通です。

2024-05-04 • via Nuitee
J
Je-Geun
10
이틀의 완벽한 휴가
Pros:

이틀을 보냈는데, 객실이 아주 깨끗했고 직원들이 매우 친절했다. 객실에서 먹은 아침, 저녁 식사는 최고였다.

2024-04-15 • via Nuitee
L
LISA • partner
6
Pros:

Very dated property, very old decor,, the hotel would need some renovation and new furniture and art. It was hard to see that on the pictures on expedia. Most hotel in Japan give you a very limited time frame in terms of breakfast we had only the option at 7 or 8 which is quite early if your on vacation. We could not make it because my husband had to work at that time. They are also very strict on the checkout time. The service eas good and the first person who greeted us was very nice and really took the time to take us to our room and explain everything to us. We had a private onsen, which was nice and the room did not feel as dated as the rest of the hotel. The food was ok but we have come ro realize that a Kaiseki style dinner is not really our thing although we are not really picky eaters and love Japanese cuisine. Again the service was excellent at the restaurant though. I would not stay here again.

2024-04-11 • via Nuitee
K
KYUNGIL
10
Pros:

the greatest local food, wonderful

2024-04-10 • via Nuitee
M
masamichi • family
8
Pros:

施設全体に清潔感があり部屋の清掃も行き届いており快適に過ごすことができた。
食事も美味しく、サービスも含めコスパは高くまた行きたいと思う。

2024-04-05 • via Nuitee
C
Cheuk Yin Jason • family
10
Pros:

The food served in the hotel is excellent . Staff are nice and helpful.

2024-03-31 • via Nuitee